My car's order status
Thread Starter
MBWorld Fanatic!
Joined: Sep 2007
Posts: 1,258
Likes: 19
From: Mississauga, ON CA
15 Mercedes C400, 12 Mercedes C250 coupe
My car's order status
So I've been waiting since November for my car and Im still waiting, so I finally raised some hell and got an answer.
Walked in on November 23rd 2007- purchased 08 ML350, ordered the c300
told I would get it late Feb.
Nothing in Feb, then told March, then April and now May.
I was never shown an allocation or proof or anything just a verbal "it's coming" and told that "demand was high" and that's why I was waiting.
So after raising a big stink I got a more solid answer and explaination.
My car wasn't ordered until Feb 22, because they said they could not find an earlier allocation due to previous orders earlier then mine.
I got a March build but the factory said they had a parts shortage causing it to be pushed to April (first week)
Now my car is assigned to ship, ETA to Halifax Canada April 23rd. and he said 2 or 3 weeks to my delivery.
That's my story, hopefully i get it soon.... I still am excited but just thought i'd share what happened! much of it is all BS to me, but what can I do? so apprently I will get an "appology" after all this.
Walked in on November 23rd 2007- purchased 08 ML350, ordered the c300
told I would get it late Feb.
Nothing in Feb, then told March, then April and now May.
I was never shown an allocation or proof or anything just a verbal "it's coming" and told that "demand was high" and that's why I was waiting.
So after raising a big stink I got a more solid answer and explaination.
My car wasn't ordered until Feb 22, because they said they could not find an earlier allocation due to previous orders earlier then mine.
I got a March build but the factory said they had a parts shortage causing it to be pushed to April (first week)
Now my car is assigned to ship, ETA to Halifax Canada April 23rd. and he said 2 or 3 weeks to my delivery.
That's my story, hopefully i get it soon.... I still am excited but just thought i'd share what happened! much of it is all BS to me, but what can I do? so apprently I will get an "appology" after all this.
MBWorld Fanatic!
Joined: Jul 2007
Posts: 1,104
Likes: 0
From: San Antonio
2008 C350
demand is still very high for the 300's. if you ordered some extra options, like P2, MM or the AMG rims that was probably the cause for the delay. the dealer probably could have gotten you an uncommitted base 300 or with P1 earlier.
In the end sounds like you are getting the car you wanted. In the meantime you are driving around in your new ML350 right?
In the end sounds like you are getting the car you wanted. In the meantime you are driving around in your new ML350 right?
Almost a Member!
Joined: May 2007
Posts: 72
Likes: 0
From: Toronto, ONT
2008 C300
So I've been waiting since November for my car and Im still waiting, so I finally raised some hell and got an answer.
Walked in on November 23rd 2007- purchased 08 ML350, ordered the c300
told I would get it late Feb.
Nothing in Feb, then told March, then April and now May.
I was never shown an allocation or proof or anything just a verbal "it's coming" and told that "demand was high" and that's why I was waiting.
So after raising a big stink I got a more solid answer and explaination.
My car wasn't ordered until Feb 22, because they said they could not find an earlier allocation due to previous orders earlier then mine.
I got a March build but the factory said they had a parts shortage causing it to be pushed to April (first week)
Now my car is assigned to ship, ETA to Halifax Canada April 23rd. and he said 2 or 3 weeks to my delivery.
That's my story, hopefully i get it soon.... I still am excited but just thought i'd share what happened! much of it is all BS to me, but what can I do? so apprently I will get an "appology" after all this.
Walked in on November 23rd 2007- purchased 08 ML350, ordered the c300
told I would get it late Feb.
Nothing in Feb, then told March, then April and now May.
I was never shown an allocation or proof or anything just a verbal "it's coming" and told that "demand was high" and that's why I was waiting.
So after raising a big stink I got a more solid answer and explaination.
My car wasn't ordered until Feb 22, because they said they could not find an earlier allocation due to previous orders earlier then mine.
I got a March build but the factory said they had a parts shortage causing it to be pushed to April (first week)
Now my car is assigned to ship, ETA to Halifax Canada April 23rd. and he said 2 or 3 weeks to my delivery.
That's my story, hopefully i get it soon.... I still am excited but just thought i'd share what happened! much of it is all BS to me, but what can I do? so apprently I will get an "appology" after all this.
MBWorld Fanatic!
Joined: Dec 2007
Posts: 1,007
Likes: 0
From: N. California
2008 Arctic White C300 Sport 6M
6 months? 
I ordered mine mid-December '07 and was told car would arrive in mid to late January. Then it was delayed twice, and finally delivered on 2/29/08. I was furious over this delay, and here you guys are waiting 6 months!!!
Most of the members on this forum that complain of such outrageous wait times are from Canada. What gives? Any explanations?
I ordered mine mid-December '07 and was told car would arrive in mid to late January. Then it was delayed twice, and finally delivered on 2/29/08. I was furious over this delay, and here you guys are waiting 6 months!!!Most of the members on this forum that complain of such outrageous wait times are from Canada. What gives? Any explanations?
Newbie
Joined: Apr 2008
Posts: 12
Likes: 0
BNW Z4
I ordered a C300 Luxury (P2, MM, MB-Tex) on Feb 17, 2008 and was quoted delivery of "late April, early May."
Last time I heard from the dealer, (end of March) was the car was in the 15th day of its build cycle and we were on target for "early May". Stopping by there tomorrow for another update.
When ordering in February, they checked to see if an unallocated car with specs we wanted was "on the water". One of the transports was delayed multiple weeks becuase of a broken propeller.
Last time I heard from the dealer, (end of March) was the car was in the 15th day of its build cycle and we were on target for "early May". Stopping by there tomorrow for another update.
When ordering in February, they checked to see if an unallocated car with specs we wanted was "on the water". One of the transports was delayed multiple weeks becuase of a broken propeller.
Senior Member
Joined: Jan 2008
Posts: 295
Likes: 0
C350 4MATIC Premium Package Obsidian Black
hey bro sorry to hear about your experience. that is bad way for MB to do business with you. all i can say is that the car is worth the wait. and make sure they give you your coffee mugs.
Trending Topics
Thread Starter
MBWorld Fanatic!
Joined: Sep 2007
Posts: 1,258
Likes: 19
From: Mississauga, ON CA
15 Mercedes C400, 12 Mercedes C250 coupe
well the real frustration was the lack of communication by the dealer and not the actual wait, if there wasnt a "problem" at the factory it should of been April delivery and not May.
The Sales Manager disregarded my emails and didnt return my calls when i was inquiring, I had to climb the ladder to get answers, but i shouldnt be chasing them...
The Sales Manager disregarded my emails and didnt return my calls when i was inquiring, I had to climb the ladder to get answers, but i shouldnt be chasing them...
MB World Stories
The Best of Mercedes & AMG
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun
Verdad Gallardo
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren
Verdad Gallardo
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine
Verdad Gallardo
Flawlessly Restored Mercedes 190E Evo II Heads to Auction
Verdad Gallardo
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know
Verdad Gallardo
Mercedes EQS Gets A Major Update: Everything You Need to Know
Verdad Gallardo
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve
Verdad Gallardo
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping
Verdad Gallardo
10 Most Reliable Mercedes-Benz Models You Can Buy Used
Verdad Gallardo
Senior Member
Joined: Jan 2008
Posts: 295
Likes: 0
C350 4MATIC Premium Package Obsidian Black
well the real frustration was the lack of communication by the dealer and not the actual wait, if there wasnt a "problem" at the factory it should of been April delivery and not May.
The Sales Manager disregarded my emails and didnt return my calls when i was inquiring, I had to climb the ladder to get answers, but i shouldnt be chasing them...
The Sales Manager disregarded my emails and didnt return my calls when i was inquiring, I had to climb the ladder to get answers, but i shouldnt be chasing them...
Senior Member
Joined: Oct 2005
Posts: 387
Likes: 0
From: East Bay, CA
MB w204 C300 Sport, Audi B7 A4 2.0TQ, Porsche Cayman 981
im just really surprised they didnt do what they could to "bump" someone else down the list since you did just buy a car from them. its not often someone comes back to buy another car within the same year. they should have treated you a lot better although it sounds like a similar experience i had. the only difference was that my sales rep kept me abreast of the progress and was completely honest throughout the 5 month wait.
in the end, dont sweat it too much...its definitely worth the wait!
in the end, dont sweat it too much...its definitely worth the wait!
MBWorld Fanatic!
Joined: Dec 2007
Posts: 1,007
Likes: 0
From: N. California
2008 Arctic White C300 Sport 6M
Worth the wait or not, I agree with members who have said that you should complain directly to the headquarters. If the ship has sunk and your car went with it, then you say "life sucks" and go on. If the your dealership/sales rep fails to return inquiring calls/emails or fails to be 100% honest in the process, then you say, "this ain't right!" and go complain like hell. Hopefully you didn't erase any of the email correspondences. Written record helps in a complaint.
Senior Member
Joined: Sep 2007
Posts: 402
Likes: 3
From: Jet City, USA
'08 W204.081; M 272.948 KE30; Colour Code#792
Maybe a lesson learned is to have the Dealer sit down and plug through your order on their computer when you order the car. That way you can see that they have secured your spot in the lineup.
That's what happened with me. I went to the dealers 9/21/07. They sat me down, and showed me the computer screen with allocation detail and cars they could grab to finalize the details / packages / colours. He picked out the 10/10/07 production date for me and that was it. Car came in and I picked it up on 11/15/07.
That's what happened with me. I went to the dealers 9/21/07. They sat me down, and showed me the computer screen with allocation detail and cars they could grab to finalize the details / packages / colours. He picked out the 10/10/07 production date for me and that was it. Car came in and I picked it up on 11/15/07.
Thread Starter
MBWorld Fanatic!
Joined: Sep 2007
Posts: 1,258
Likes: 19
From: Mississauga, ON CA
15 Mercedes C400, 12 Mercedes C250 coupe
thanks for all the responses and advice,
I did "complain" and took it to the top, I don't really want to say who i contacted but this is how i finally got the details of what happened.
It went beyond Mercedes Canada, and all the way to Germany (daimler) and all my emails we're CC'd down the line eventually to the dealer I went to.
But ya I can't wait, this is actually the 3rd car from the dealer. so yes i agree u'd think they'd at least answer my calls and emails..
I'll keep u all posted!
I did "complain" and took it to the top, I don't really want to say who i contacted but this is how i finally got the details of what happened.
It went beyond Mercedes Canada, and all the way to Germany (daimler) and all my emails we're CC'd down the line eventually to the dealer I went to.
But ya I can't wait, this is actually the 3rd car from the dealer. so yes i agree u'd think they'd at least answer my calls and emails..
I'll keep u all posted!
Senior Member
Joined: Oct 2005
Posts: 387
Likes: 0
From: East Bay, CA
MB w204 C300 Sport, Audi B7 A4 2.0TQ, Porsche Cayman 981
Newbie
Joined: Mar 2008
Posts: 3
Likes: 0
C350 Arctic White
Car Delivery
So I've been waiting since November for my car and Im still waiting, so I finally raised some hell and got an answer.
Walked in on November 23rd 2007- purchased 08 ML350, ordered the c300
told I would get it late Feb.
Nothing in Feb, then told March, then April and now May.
I was never shown an allocation or proof or anything just a verbal "it's coming" and told that "demand was high" and that's why I was waiting.
So after raising a big stink I got a more solid answer and explaination.
My car wasn't ordered until Feb 22, because they said they could not find an earlier allocation due to previous orders earlier then mine.
I got a March build but the factory said they had a parts shortage causing it to be pushed to April (first week)
Now my car is assigned to ship, ETA to Halifax Canada April 23rd. and he said 2 or 3 weeks to my delivery.
That's my story, hopefully i get it soon.... I still am excited but just thought i'd share what happened! much of it is all BS to me, but what can I do? so apprently I will get an "appology" after all this.
Walked in on November 23rd 2007- purchased 08 ML350, ordered the c300
told I would get it late Feb.
Nothing in Feb, then told March, then April and now May.
I was never shown an allocation or proof or anything just a verbal "it's coming" and told that "demand was high" and that's why I was waiting.
So after raising a big stink I got a more solid answer and explaination.
My car wasn't ordered until Feb 22, because they said they could not find an earlier allocation due to previous orders earlier then mine.
I got a March build but the factory said they had a parts shortage causing it to be pushed to April (first week)
Now my car is assigned to ship, ETA to Halifax Canada April 23rd. and he said 2 or 3 weeks to my delivery.
That's my story, hopefully i get it soon.... I still am excited but just thought i'd share what happened! much of it is all BS to me, but what can I do? so apprently I will get an "appology" after all this.
Senior Member
Joined: Oct 2005
Posts: 387
Likes: 0
From: East Bay, CA
MB w204 C300 Sport, Audi B7 A4 2.0TQ, Porsche Cayman 981
Thread Starter
MBWorld Fanatic!
Joined: Sep 2007
Posts: 1,258
Likes: 19
From: Mississauga, ON CA
15 Mercedes C400, 12 Mercedes C250 coupe
i'm gonna throw a party when i get it, geez
and take a day off work..
lol, maybe sleep in it..... is that normal?
I'm going on a "post" strike..... the next post i make on this forum is when i get my car!
and take a day off work..
lol, maybe sleep in it..... is that normal?
I'm going on a "post" strike..... the next post i make on this forum is when i get my car!
Newbie
Joined: Mar 2008
Posts: 3
Likes: 0
C350 Arctic White
Just found out today that my car arrived at the Markham dealership today. I wanted to pick it up on Monday but my sales guy was telling me it still takes a few days after it gets to them. Is this normal?
Angelo, I'm guessing your car is probably at the mississauga dealership as well by now.
Can't wait to pick mine up!
Angelo, I'm guessing your car is probably at the mississauga dealership as well by now.
Can't wait to pick mine up!
Last edited by DD2008; May 10, 2008 at 09:09 PM.
Senior Member
Joined: Oct 2005
Posts: 387
Likes: 0
From: East Bay, CA
MB w204 C300 Sport, Audi B7 A4 2.0TQ, Porsche Cayman 981
Just found out today that my car arrived at the Markham dealership today. I wanted to pick it up on Monday but my sales guy was telling me it still takes a few days after it gets to them. Is this normal?
Angelo, I'm guessing your car is probably at the mississauga dealership as well by now.
Can't wait to pick mine up!
Angelo, I'm guessing your car is probably at the mississauga dealership as well by now.
Can't wait to pick mine up!
he probably wanted to wait until the middle of the week since you are a for sure sale, so he can do additional sales during the weekend.
