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Still have Reverse Delay?

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Old 04-20-2009, 02:33 PM
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C300 Sport LOADED
Still have Reverse Delay?

Iwas so mad about this whole reverse delay thing and I was due for service A.
so, as I walked in to service, I complained and asked for any software update is available(transmission) and they said they will check it.
Once the service was over, they updated to new software and told me it would take couple of days to adjust.

It's been 2days and I no longer have huge delay.
It is sweet because when I used to reverse, because the gear would engage late after I rev the engine, it would scream "CLUNK" sound and the ar would try sprint to backward.
Well, the worry about gear box is no more!

IF you guys have same problem, take it to MB service and update the software. My car was 2009 buy the way(purchased on October 2008)

Good luck everyone.
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Old 04-20-2009, 02:45 PM
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yea it pretty much fixed mine as well.
Old 04-20-2009, 03:49 PM
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I noticed this with my C300 rental. I was trying to parallel park on a hill and almost rolled forward into the car in front of me.

Last edited by C300Kid; 04-20-2009 at 07:12 PM.
Old 04-20-2009, 03:54 PM
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yea can't be making fast 3 point turns or whatever... you gotta reverse with love...when you're in the benz... lol...
Old 04-20-2009, 06:23 PM
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Good news, Benz are listening to customers when they do their software upgrades.

I'm sure it's common knowledge on this forum - but it's amazing how many Benz owners don't realise that Benz 5 & 7 (722.6 & 722.9) transmissions have two reverse gear ratio's.
Low ratio in S & high ratio in C - with the inherent throttle lag they can be a dog in reverse in C mode if you are in a hurry.
Old 04-20-2009, 09:32 PM
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Originally Posted by Glyn M Ruck
I'm sure it's common knowledge on this forum - but it's amazing how many Benz owners don't realise that Benz 5 & 7 (722.6 & 722.9) transmissions have two reverse gear ratio's.
Low ratio in S & high ratio in C - with the inherent throttle lag they can be a dog in reverse in C mode if you are in a hurry.
Yes, I was aware that there are 2 "speeds" in reverse, but what I don't know is WHY? What difference does it make how fast you go in reverse? Why would they make S slower than C?
Old 04-20-2009, 09:36 PM
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thanks for the info i gottta take mine into MB tomorrow so ill have them update my stuff.
Old 04-20-2009, 10:58 PM
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Originally Posted by jstaneff
Yes, I was aware that there are 2 "speeds" in reverse, but what I don't know is WHY? What difference does it make how fast you go in reverse? Why would they make S slower than C?
For the same reason that selecting "C" causes 2nd gear starts. It's for low traction conditions.
Old 04-21-2009, 02:27 AM
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thanks for the heads up wanchu, gotta get this taken care of.
Old 04-21-2009, 03:50 AM
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The car starts on second gear when on C mode and reversing, in S mode it starts on first reverse gear but changes to the second if needed. So it isn't slower in S-mode.
Old 04-21-2009, 05:14 AM
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Whoa . . . I DIDN'T know it has 2 reverse gear ratios. Is it in the manual? It is in Wikipedia.
Old 05-04-2009, 07:25 AM
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Originally Posted by Glyn M Ruck
Good news, Benz are listening to customers when they do their software upgrades.

I'm sure it's common knowledge on this forum - but it's amazing how many Benz owners don't realise that Benz 5 & 7 (722.6 & 722.9) transmissions have two reverse gear ratio's.
Low ratio in S & high ratio in C - with the inherent throttle lag they can be a dog in reverse in C mode if you are in a hurry.
Quick questions for those that have had this done: Is the software update an ECU flash? I've had my ECU tuned and I would like to avoid having it re-flashed.
Old 05-04-2009, 11:54 AM
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Originally Posted by wanchu83
Once the service was over, they updated to new software and told me it would take couple of days to adjust.

It's been 2days and I no longer have huge delay.
It is sweet because when I used to reverse, because the gear would engage late after I rev the engine, it would scream "CLUNK" sound and the ar would try sprint to backward.
Well, the worry about gear box is no more!

IF you guys have same problem, take it to MB service and update the software. My car was 2009 buy the way(purchased on October 2008)

Good luck everyone.
Any Techanical service bulletin number or work instruction number in you service report about softwar update? It is easy to tell SA with this info and they will not say it is normal. Scan will be great. Thanks
Old 05-04-2009, 03:58 PM
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C300 Sport LOADED
the representative didn't tell me which software update. I think its transmission software but i could be wrong. I just mentioned the is there any transmission update?
Old 05-04-2009, 05:17 PM
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Originally Posted by wanchu83
the representative didn't tell me which software update. I think its transmission software but i could be wrong. I just mentioned the is there any transmission update?
Normally it is in service report.
Old 05-05-2009, 03:14 PM
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hi, my C280 (C300 to you) in Hong Kong also had the delay in engaging Reverse gear, and it was also clunky. It drove me mad when I tried to park in tight parking areas when I needed to use "D" and "R" many times.

Well finally the problem is fixed after two visits to the local Hong Kong dealer. Each time I gave them about 8 hours to do the job. The SA told me that the technicians had to f-king drive my car outside and plug in a laptop to re-program the whole transmission module (one guy driving and the second fiddling with the laptop), re-tuning each of the 7 forward gears and the reverse gear program. I don't know if I was taken for a ride since my car, when finished and fixed, was run for about 90km in total by the dealer.

I always thought re-programming was like a software update that could be done stationary inside the workshop
Old 05-19-2009, 11:04 PM
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2009 C300 4Matic
I had the car ECU for the throttle lag and TCU for the reverse delay updated today. I will check tomorrow and check how it is. I am waiting for the dealer to complete the allignment or centering the steering wheel.
Old 04-19-2013, 11:33 AM
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This is happening on my 2010 c300 and thought I had a bad transmission. Glad to know it its normal and can be fixed via software.
Old 04-19-2013, 02:02 PM
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Originally Posted by S204HONGKONG
hi, my C280 (C300 to you) in Hong Kong also had the delay in engaging Reverse gear, and it was also clunky. It drove me mad when I tried to park in tight parking areas when I needed to use "D" and "R" many times.

Well finally the problem is fixed after two visits to the local Hong Kong dealer. Each time I gave them about 8 hours to do the job. The SA told me that the technicians had to f-king drive my car outside and plug in a laptop to re-program the whole transmission module (one guy driving and the second fiddling with the laptop), re-tuning each of the 7 forward gears and the reverse gear program. I don't know if I was taken for a ride since my car, when finished and fixed, was run for about 90km in total by the dealer.

I always thought re-programming was like a software update that could be done stationary inside the workshop
Should be able to be flashed stationary, was this hung Hom or arbedeen? I took my 2010 to arbedeen 2 weeks ago, they hooked it up to the machine and told me there were no updates which I found strange.
Old 04-19-2013, 03:15 PM
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Originally Posted by Knightmare69
Should be able to be flashed stationary, was this hung Hom or arbedeen? I took my 2010 to arbedeen 2 weeks ago, they hooked it up to the machine and told me there were no updates which I found strange.
Sorry I brought up an old thread.
Old 04-20-2013, 11:23 PM
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The 2009 I test drove for a few days had the significant delay. The 2011 I bought does not have a delay.
Old 04-22-2013, 11:22 AM
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Just a little update. My car's at the dealer right now to replace the noisy alternator and I mentioned the delay to the SA and they found a bulletin related to the delay, so they're reflashing the trans control unit with a new firmware to fix it. The car is an '09 C350.
Old 04-25-2013, 03:49 PM
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'09 C350
The trans flash has fixed the issue. Fixed for free under warranty.
Old 04-25-2013, 09:30 PM
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How is your 09 still under warranty? Crap my wife's 10 is already past warranty.
Old 04-25-2013, 10:39 PM
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The warranty is valid for 4 years or 50k miles. 4 years expire in June for me and I only have 30k miles on it.


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