Radio Doesnt Save the Previous Volume
Thread Starter
MBWorld Fanatic!
Joined: Jun 2008
Posts: 2,073
Likes: 85
From: San Francisco, CA
2017 E300
Radio Doesnt Save the Previous Volume
So after a year and a half of ownership, I just found a quirk, or engineering mistake, on the benz radio.
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
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So after a year and a half of ownership, I just found a quirk, or engineering mistake, on the benz radio.
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
besides that I don't think it has a preset for the volume
MBWorld Fanatic!
Joined: Nov 2009
Posts: 1,348
Likes: 3
From: Irvine, CA
2009 C350
Happens to me all the time. It's rather annoying, because I usually prefer my music to be a tad quieter than most others would like. Sadly when I start the car though, I get a loud blast of music that quickly draws my hand towards the center volume knob. X_X
Member
Joined: Nov 2009
Posts: 86
Likes: 0
2008 C350
So after a year and a half of ownership, I just found a quirk, or engineering mistake, on the benz radio.
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
I have the same problem. even went to the dealer to get it fixed. but they blew me off saying its the HD settings, when im not even using the Harddrive for music. I gave up on this issue. I just hit the mute button before i turn off the car. When you start the car back on, it will still be muted.
I could understand if the radio automatically tunes volume down if an extremely high setting was used when the car was previously used but this does not seem to be the issue here.
MBWorld Fanatic!
Joined: Apr 2007
Posts: 2,030
Likes: 7
From: Orlando, FL
2026 AMG GT63 Pro
this problem has been pissing me off since I stepped foot into this car...who programs a louder than normal sound level on the head unit?
germany failed this design challenge for sure
it's always nice when your fiancee's parents get in the car to be unintentionally blasted with rap music upon start-up...
germany failed this design challenge for sure
it's always nice when your fiancee's parents get in the car to be unintentionally blasted with rap music upon start-up...
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Thread Starter
MBWorld Fanatic!
Joined: Jun 2008
Posts: 2,073
Likes: 85
From: San Francisco, CA
2017 E300
This must be a bug in the Comand SW. Can you (all who have this issue) check your Comand SW release? I'll check it in the wife's car at the next opportunity but this car has only Audio 20 CD head unit. This behaviour should still be the same.
I could understand if the radio automatically tunes volume down if an extremely high setting was used when the car was previously used but this does not seem to be the issue here.
I could understand if the radio automatically tunes volume down if an extremely high setting was used when the car was previously used but this does not seem to be the issue here.
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Senior Member
Joined: Jul 2010
Posts: 304
Likes: 6
From: Atlanta, GA
2016 E400 4Matic
So after a year and a half of ownership, I just found a quirk, or engineering mistake, on the benz radio.
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
the situation:
So sometimes, I dont bother turning off the COMAND before turning off the engine so I usually just turn down the radio volume and then pull out the key. The next time I start the car, the COMAND automatically starts up, but the volume is much louder than what I left it at.
It seems like there is a preset for this volume and it is actually quite loud. Anybody else have a problem with this?
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
But this was not the issue in this topic. Can you confirm that your radio/Comand keeps the audio volume as adjusted even if ignition is switched off and on again? I've never heard of an MB restarting with a different audio volume level, except now in this thread I think more than one owner complained about this.
I had a look at service bulletins and found nothing that could be related.
I had a look at service bulletins and found nothing that could be related.
Member
Joined: Mar 2009
Posts: 91
Likes: 0
From: Edmonton, Alberta, Canada
2016 C63, 2009 C3004M
Same here. C300 4Matic 2009 with Navigation and Multimedia package, HK sound. It is neither louder nor quieter, the volume simply resets to a certain level at every start up. BTW, I never turn off the audio system as it always plays off the 32GB flash drive loaded with favourites.
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
Same here. C300 4Matic 2009 with Navigation and Multimedia package, HK sound. It is neither louder nor quieter, the volume simply resets to a certain level at every start up. BTW, I never turn off the audio system as it always plays off the 32GB flash drive loaded with favourites.
Do we now have three different cars, the normal one I would say that remembers the set audio level and then those that reset either to a comfortable audio volume or those that reset to an uncomfortably high level?
You actually mention an interesting detail. I thought everyone referred to the car being switched on and off (or off and on) but perhaps someone actually talked about switching the audio system off and on. Myself I thought this should not make any difference.
Last edited by Diesel Benz; Aug 8, 2010 at 02:28 PM.
Thread Starter
MBWorld Fanatic!
Joined: Jun 2008
Posts: 2,073
Likes: 85
From: San Francisco, CA
2017 E300
I think switching it on and off, or restarted the car, does the same thing. The volume is definately preset to some level. Obviously to some (like me) who may like a lower volume experience, the sound radio resets it to a higher level, and to others who listen to louder music, it reduces the sound to a "quieter" level.
either way, its annoying.
either way, its annoying.
Senior Member
Joined: Jul 2010
Posts: 304
Likes: 6
From: Atlanta, GA
2016 E400 4Matic
I dont know what to say except (and I just tested this) if I am in my car listening to the radio and turn the volume down very low to where you can hardly hear it, then turn the key off and pull it out and wait about 15 seconds and put the key back in and turn it to the on position, the radio comes on to a MUCH louder volume than when I originally turned the key off. This is a fact (for my car anyway). I just tried it several times and each time the radio came back on at such a loud volume that the first thing I had to do was turn it down.
Member
Joined: Jan 2010
Posts: 126
Likes: 0
From: near Vancouver, Canada
2010 C300 4matic Special Edition
No problem on my 2010.
I dont know what to say except (and I just tested this) if I am in my car listening to the radio and turn the volume down very low to where you can hardly hear it, then turn the key off and pull it out and wait about 15 seconds and put the key back in and turn it to the on position, the radio comes on to a MUCH louder volume than when I originally turned the key off. This is a fact (for my car anyway). I just tried it several times and each time the radio came back on at such a loud volume that the first thing I had to do was turn it down.
Senior Member
Joined: Jan 2009
Posts: 281
Likes: 15
From: Los Angeles
2019 C43 AMG, 2017 Porsche Macan S, 2017 Mazda 3 HB
They also fixed this after I got the latest software update from Mercedes. They updated my Command Unit to resolve the low iPod volume issue and it also resolved the volume adjusting!
MBWorld Fanatic!
Joined: Dec 2006
Posts: 6,499
Likes: 336
From: Europe
223.168 & 213.012 & 906.633 & 214.005
This must explain the issue, a SW bug that gets fixed with an update. Everyone suffering from the behaviour should insist their dealer taking care of the issue.
Member
Joined: Mar 2009
Posts: 91
Likes: 0
From: Edmonton, Alberta, Canada
2016 C63, 2009 C3004M
Whoa...I just booked an appointment to update the firmware on Monday hoping to fix the volume issue. The service manager did advice that he was unable to find anything that deals with this specific issue, but will try and see if an update will resolve it.
Now that makes me want to try different things until then. I was actually thinking that maybe the issue had to do with certain source that we're playing from, e.g. audio CD, USB, radio, etc...But what's next?
Now that makes me want to try different things until then. I was actually thinking that maybe the issue had to do with certain source that we're playing from, e.g. audio CD, USB, radio, etc...But what's next?
Senior Member
Joined: Jul 2010
Posts: 304
Likes: 6
From: Atlanta, GA
2016 E400 4Matic
Whoa...I just booked an appointment to update the firmware on Monday hoping to fix the volume issue. The service manager did advice that he was unable to find anything that deals with this specific issue, but will try and see if an update will resolve it.
Now that makes me want to try different things until then. I was actually thinking that maybe the issue had to do with certain source that we're playing from, e.g. audio CD, USB, radio, etc...But what's next?
Now that makes me want to try different things until then. I was actually thinking that maybe the issue had to do with certain source that we're playing from, e.g. audio CD, USB, radio, etc...But what's next?
Newbie
Joined: Sep 2013
Posts: 2
Likes: 0
From: Boston, MA
2012 CLS550
Radio Controls Suck
I just purchased a 2012 CLS550 and the radio controls are far inferior to the VW Passat I had.
On the Passat I was able to set the default volume. I was also able to set whether the radio should start at default volume or last setting. In addition , it would optionally adjust for road noise. It also had 2 sets of presets so that each driver could have their own set.
Mercedes is just poorly designed, it is that simple.
On the Passat I was able to set the default volume. I was also able to set whether the radio should start at default volume or last setting. In addition , it would optionally adjust for road noise. It also had 2 sets of presets so that each driver could have their own set.
Mercedes is just poorly designed, it is that simple.
