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COMAND Map Update Made Things Worse

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Old Sep 27, 2011 | 11:39 PM
  #1  
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COMAND Map Update Made Things Worse

I did the map update for the COMAND. At about 40%, it gave me a message that said that the update could not be further completed and that I should refer to the owner's manual. It ejected the disc. I put it back in and it continued

Well now that it is done, everything seems a lot slower to respond. For instance, it keeps telling me to "please wait" whenever I click on anything in the destination menu. It goes on forever and doesnt actually get me anywhere. I remember doing this update last year and didnt notice this happening. I am wondering if it will just work itself out or if I should reinsert the CD and redo the update (if that is even possible)
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Old Sep 27, 2011 | 11:43 PM
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2011 E350 4 Matic
I have never done a command update but I would try and reinstall. I don't think it would do any more damage. good luck
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Old Sep 28, 2011 | 12:27 PM
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LOADED 08' C350 & 14' GLK-350 Diamond White (P1, MM, AMG Pkg, Ln Trkng, Htd Sts, Keylss Go)
What year Map Update is it?

Originally Posted by joshg1001
I did the map update for the COMAND. At about 40%, it gave me a message that said that the update could not be further completed and that I should refer to the owner's manual. It ejected the disc. I put it back in and it continued

Well now that it is done, everything seems a lot slower to respond. For instance, it keeps telling me to "please wait" whenever I click on anything in the destination menu. It goes on forever and doesnt actually get me anywhere. I remember doing this update last year and didnt notice this happening. I am wondering if it will just work itself out or if I should reinsert the CD and redo the update (if that is even possible)
What year Map Update is it? were you doing the 2011 or 2012 Command update?
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Old Sep 28, 2011 | 12:47 PM
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I believe it is the 2012 or the newest one that is currently available
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Old Sep 28, 2011 | 04:17 PM
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Tried to redo the install but it wouldn't take. It says that i already have the version on the car and ejects the disc
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Old Sep 28, 2011 | 04:47 PM
  #6  
IGB's Avatar
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'08 C300 MM Pano
Is this an "original" disc or it is.... uhm... after-market?
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Old Sep 28, 2011 | 04:59 PM
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It is the original disc
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Old Sep 28, 2011 | 09:01 PM
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well I even did a system reset and was willing to lose all my contacts and saved radio stations. It did not do the trick. navigation is kaput
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Old Sep 28, 2011 | 10:07 PM
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Did the previous user from the group buy report any issues?
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Old Sep 28, 2011 | 10:46 PM
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its getting worse. Keypad buttons 7, 8, 9, 0 dont work on the radio screen. I did the system reset that changed the map display to default, pointing up and I cant change it to any other view such as birds eye. Voice command to set a destination does not work and says the function is currently not available. Doing it by hand does not work either and just gives me the please wait screen. Also it is showing the vehicle location a bit off than where it should be

I even did the reset on the secret menu.

Last edited by joshg1001; Sep 28, 2011 at 10:49 PM.
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Old Sep 29, 2011 | 09:46 PM
  #11  
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2009 C300 Luxury P1 w/Multimedia, Arctic White
It almost sounds like maybe some data on the hard drive became corrupt during the update. Or its getting ready to fail and all the writes during the update process pushed it near the end? Is your car still under warranty? I would take it to the dealer if so. I didn't have any problems when I ran the update. Let me know if you need the disc again and I'll ship it back to you when I get it.
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Old Sep 29, 2011 | 11:28 PM
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Thanks Ben. I need a service A in October so yes, I might need the disc again so that they don't question the disc I used. In fact when the last guy gets it, it might just be easier for him to ship it to me and then I will return the disc to you.
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