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Service B reminder will not reset

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Old 07-04-2017, 11:41 AM
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1992 MB 190E, 2016 MB C300
Service B reminder will not reset

I followed the YouTube video, but the ASSYST PLUS menu does not come up after step 2 (pushing the call button and OK button). I can access the ASSYST button by manipulating the buttons, but then the appropriate menu to delete will not come up. It returns to the mileage/trip display.. Any ideas on what is going on and a resiolution to delete the service B reminder?

Last edited by dennish; 07-04-2017 at 05:01 PM.
Old 07-04-2017, 01:04 PM
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2008 C-230 4Matic Sport
Hit the buttons at almost the exact same time. Just a millisecond delay or it will not work.
Old 07-04-2017, 05:03 PM
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Are you sure it was on the odometer? It will not work unless you see the odometer on the screen. Most of the videos kind of gloss that one over or just say to cycle to the trip menu.
Old 07-05-2017, 11:52 AM
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Still no luck after repeated tries following above advice. Wondering if anyone else had this problem. Is this a dealer fix. Also, I'm wondering if maybe my OE tune could be the culprit. I've had no other electronic glitches and the other steering wheel buttons work as supposed to.

Last edited by dennish; 07-05-2017 at 12:47 PM.
Old 07-05-2017, 12:05 PM
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Should work. Hit side arrows so odometer is showing. Press the two buttons, (Call and OK) one slighter sooner than the other and hold for a few seconds. Scan down to Assyst Plus then hit OK. Scroll to completed service or whatever it is, select that and that should be it.
Old 07-05-2017, 12:18 PM
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Are you sure you are hitting call and not hang up? Are the wheel buttons working otherwise?

Last time I had the issue I was toggling to the trip menu like some of the videos say to do but my spedo was up. But most of those videos over complicate the process.

Key to first turn position
Make sure odometer shows on the dash.
Call then quickly OK, hold both down

Nothing else should matter beyond this.
Old 10-16-2018, 07:54 PM
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  1. Make sure the doors are closed. My difficulty was due to the door being open.

Last edited by dennish; 10-16-2018 at 09:09 PM.
Old 10-17-2018, 06:17 AM
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Originally Posted by dennish
  1. Make sure the doors are closed. My difficulty was due to the door being open.
That was my problem since the YouTube video with the Brit said the door being open wasn't a problem...it was with my C300.

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