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Display screen is black but Mercedes logo still turns on when starting

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Old Mar 3, 2023 | 04:08 PM
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2011 Mercedes Benz C300
Display screen is black but Mercedes logo still turns on when starting

Hello,
i have a 2011 Mercedes C300 and my display screen is black but the Mercedes logo in the screen still turns on when starting the car but goes black when its time to switch from the MB logo to Navi, radio, etc...
has anyone dealt with the same issue before?

After its loads up

When it first opens up
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Old Mar 6, 2023 | 12:49 AM
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S70Houston's Avatar
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Originally Posted by Tray152
Hello,
i have a 2011 Mercedes C300 and my display screen is black but the Mercedes logo in the screen still turns on when starting the car but goes black when its time to switch from the MB logo to Navi, radio, etc...
has anyone dealt with the same issue before?
Does the radio still work? You may need a new screen, ……. Just replaced it on my daughters C350.
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Old Mar 6, 2023 | 07:16 AM
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2011 Mercedes Benz C300
Yes the radio works and I'm starting to come to that conclusion.
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Old Mar 6, 2023 | 08:11 AM
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2009 MB C300 Sport 4matic
Weird..like previous poster my LCD screen died but remained black, no MB tristar on startup, fixed by replacing. . Houston, did yours remain "all black, all the time" too ? Sniff the top of your LCD..if whiff of burnt wire insulation, it died (somehow doubt). Next I would try a soft reboot of the Command System..see link.

https://www.niguelauto.com/mercedes-...d-resolutions/

Good Luck
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Old Mar 8, 2023 | 12:46 AM
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Originally Posted by gamma300C
Weird..like previous poster my LCD screen died but remained black, no MB tristar on startup, fixed by replacing. . Houston, did yours remain "all black, all the time" too ? Sniff the top of your LCD..if whiff of burnt wire insulation, it died (somehow doubt). Next I would try a soft reboot of the Command System..see link.

https://www.niguelauto.com/mercedes-...d-resolutions/

Good Luck
Yes, all black, all the time
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Old Apr 4, 2023 | 11:57 AM
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Since you can still see the logo, it leads me to believe that your issue is not a bad screen. Have you tried resetting the comand unit? press the eject button and hold for 10 seconds...

Hope that works.
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Old Jul 27, 2023 | 06:01 PM
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C230 2007
Originally Posted by Tray152
Yes the radio works and I'm starting to come to that conclusion.

Currently facing the same issue - did you find a solution?
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Old Dec 22, 2023 | 02:27 PM
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2011 C300 Sport Calcite White / Black Anthracite
Originally Posted by S70Houston
Does the radio still work? You may need a new screen, ……. Just replaced it on my daughters C350.
Where did you get the screen? I need a new screen. Thanks!
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Old Jan 5, 2024 | 10:16 AM
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Originally Posted by S70Houston
Does the radio still work? You may need a new screen, ……. Just replaced it on my daughters C350.
Quick random question.... I have the same screen, would it be any possibility to "upgrade" just the LCD inside the screen? Like to replace the LCD with something better with more quality? better resolution?
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Old Jan 6, 2024 | 12:58 PM
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Doubt it. I think all you will find is lcd replacement screens to replace a damaged screen. Im thinking even if you find an led screen the same size it will have different connectors.
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Old Jan 6, 2024 | 01:04 PM
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Yes... that's what I was thinking. Even if you find an LED display you would have to somehow fit the connectors and I am not really sure it would work though.
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