Incoming call ringer sound VERY LOUD!
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Joined: Oct 2014
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2015 C-Class C300W4
Incoming call ringer sound VERY LOUD!
Whenever I have my phone connected via BT, the integrated ringer sound through the speaker system on an INCOMING CALL is INCREDIBLY loud and quite unnerving. I tried turning down the volume on the steering wheel as the call is ringing in, and that turns it down temporarily, but the next time a call comes in, it's back to ear-splitting levels.
Any idea on where to adjust this setting? I've found controls for the outgoing volume and reception volume, but those only seem to apply to the volume of the phone call itself (you can adjust the caller's voice to be louder or softer), but not the on-board, BT integrated ringing sound effect.
It also doesn't seem to be connected to the ringer volume on my phone, either. I've also changed that setting to a very low setting (and even vibrate) and it still doesn't affect the ringer volume through the BT system.
Help!
- Mark
Any idea on where to adjust this setting? I've found controls for the outgoing volume and reception volume, but those only seem to apply to the volume of the phone call itself (you can adjust the caller's voice to be louder or softer), but not the on-board, BT integrated ringing sound effect.
It also doesn't seem to be connected to the ringer volume on my phone, either. I've also changed that setting to a very low setting (and even vibrate) and it still doesn't affect the ringer volume through the BT system.
Help!
- Mark
Thread Starter
Junior Member
Joined: Oct 2014
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2015 C-Class C300W4
I've tried setting it via both as the ringer is coming in. In fact, it's the first thing I always do, because the ringer is SO loud, I keep worrying the speakers will blow. But it always seems to revert back to the maximum volume.
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From: UK
W205 C200 Sport Premium Plus. October 2018. 1497cc with 48 volt battery eq
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MBWorld Fanatic!
Joined: Jun 2008
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From: San Francisco, CA
2017 E300
That is strange. On my W204 C class, the radio volume controls the ringer volume when there is an incoming call, and it stays that way for the next call.
But these kind of volume glitches aren't uncommon in Benz cars. Again on my C class, the radio volume defaults to a loudish setting every time you start the car, no matter what volume/mute you had it on before shutting off.
But these kind of volume glitches aren't uncommon in Benz cars. Again on my C class, the radio volume defaults to a loudish setting every time you start the car, no matter what volume/mute you had it on before shutting off.
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From: Scarborough, Ontario
2020 CLA 250 4Matic Black
I think you have done everything correct.
My suggestion is to either remove the current Bluetooth phone and set it up all over again.
If this fails to fix, try hitting the "OK" button after you have adjusted the incoming ring volume.
Fortunately I have never had this problem with any of the Command/Phone setups on my MBs.
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From: Llandudno, Cape Town, South Africa
late 2009 CLK 350 Coupe Elegance, '65 Jaguar S Type wires
There has to be a way to set the default ring tone volume unless their is a software bug with a fix on the way.
On older units in stock radio or Comand you had to adjust the volume while the event happened and it remembered the setting discreetly. e.g. while the Nav lady spoke or the Phone rang or on Audio.
On older units in stock radio or Comand you had to adjust the volume while the event happened and it remembered the setting discreetly. e.g. while the Nav lady spoke or the Phone rang or on Audio.
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From: UK
C200 AMG Line Premium Plus
This earlier thread (from 2007!) seems to be about the exact same problem.
https://mbworld.org/forums/c-class-w...ng-volume.html
One thing I noticed in it was:
"Ringing volume is set up strictly through your blue tooth phone... if your phone supports blue tooth 1.0 or higher, then by decreasing the ringing volume on your headset profile or bluetooth profile will automatically decrease the ringing volume on whatever bluetooth headset you are connected to. That is the only way this can be done, there are no settings within the vehicle to regulate ringing volume."
Might be worth a try.
https://mbworld.org/forums/c-class-w...ng-volume.html
One thing I noticed in it was:
"Ringing volume is set up strictly through your blue tooth phone... if your phone supports blue tooth 1.0 or higher, then by decreasing the ringing volume on your headset profile or bluetooth profile will automatically decrease the ringing volume on whatever bluetooth headset you are connected to. That is the only way this can be done, there are no settings within the vehicle to regulate ringing volume."
Might be worth a try.
Newbie
Joined: Feb 2015
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2014 E 350 & 2015 C 300
Ringer Volume to loud.
We have a 2015, C300 paired with a Samsung S3 android phone. We have the same issue with an extremely loud ringer. This is not the phone ringing but the car ringer. We had 2011, C300 and E350, no problem with this phone. We have a 2014 E350, no problem. We took it to the dealership, they called Mercedes. They still do not have a solution. This is a safety issue as the ring is very startling. I know MBZ is more about Apple IOS but there are a lot of Androids out there. They have a system bug that needs fixing.
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From: Zeewolde (Europe)
S213 220D
We have a 2015, C300 paired with a Samsung S3 android phone. We have the same issue with an extremely loud ringer. This is not the phone ringing but the car ringer. We had 2011, C300 and E350, no problem with this phone. We have a 2014 E350, no problem. We took it to the dealership, they called Mercedes. They still do not have a solution. This is a safety issue as the ring is very startling. I know MBZ is more about Apple IOS but there are a lot of Androids out there. They have a system bug that needs fixing.
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From: USA
2015 C300 RWD Sport Premium
Newbie
Joined: Feb 2015
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2014 E 350 & 2015 C 300
Loud phone ringer in 2015 C300
I adjusted the both volumes as per the MBZ instruction above. It does nothing. This is a serious safety hazard Mercedes needs to address. My wife and I nearly jump out of our skin every time we have an incoming call. It is very, very startling. 
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C400
What kind of ring tone do you have set on the phone? I've got music set for my ringtone on my iPhone 6+ and it comes through the speakers at a normal volume. Maybe change the ringtone on the phone and see if it makes any difference.
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From: Lutz, Florida, USA
2013 BMW 335i Msport, 2012 Mustang GT
Member
Joined: Jul 2014
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From: Zeewolde (Europe)
S213 220D
On a German forum a guy had this adjusted by his dealership. There is a (German?) manual to make adjustments to the Audio20 CD settings in a hidden menu of some kind. I'm trying to get more details of this. My Dutch dealership also adressed this as a safety issue with The Dutch MB organisation. See what comes out of this.
This issue seems to be there for all non-Apple phones.
