Help - Garmin map Pilot Upgrade Issues
This is my first post, unfortunately, its a cry for help!!
I got my new W205 C250 Sport on Wednesday... and Love it...
Soooooo much better than my old BMW.
I have updated the Garmin map from V2.4 to V2.5 using the Mercedes
Download Manager. The manager recognised my Garmin SD card as genuine,downloaded V2.5 and told me that the upgrade was successful.
However, when I put the Garmin SD card into the centre console, the system displays, "Update Card Not Supported - Please contact your local Mercedes Benz dealer"
What!!!!!!!!!!!!!!!
The Mercedes apps web site states how important it is to update the maps on a regular basis, it checks the card is genuine, updates it, and then appears to render the navigation system unusable!!!!
Does anyone have any experience of this or can offer any help.
Thanks Merc' dudes.
This is my first post, unfortunately, its a cry for help!!
I got my new W205 C250 Sport on Wednesday... and Love it...
Soooooo much better than my old BMW.
I have updated the Garmin map from V2.4 to V2.5 using the Mercedes
Download Manager. The manager recognised my Garmin SD card as genuine,downloaded V2.5 and told me that the upgrade was successful.
However, when I put the Garmin SD card into the centre console, the system displays, "Update Card Not Supported - Please contact your local Mercedes Benz dealer"
What!!!!!!!!!!!!!!!
The Mercedes apps web site states how important it is to update the maps on a regular basis, it checks the card is genuine, updates it, and then appears to render the navigation system unusable!!!!
Does anyone have any experience of this or can offer any help.
Thanks Merc' dudes.
Took the car to a main dealer, they updated audio 20 to the latest version, still get the error, they have logged everything and will now raise technical issue with MB
Yes. Please keep us updated. I really like my Garmin Map Pilot. My MB dealer sold it to me for $500. I love how it is fully integrated with the car. It is simple to operate and it gets the job done. The only weird thing is that the traffic legend says green = free flowing traffic. my Garmin shows orange for free flowing traffic, yellow for congested, and red for heavy. Not sure what happened to green.
Of course, I haven't tried to update the SD card to a newer version...
Of course, I haven't tried to update the SD card to a newer version...
Haven't found a way to avoid the startup warning. But, haven't looked for one either. Just a natural reaction when starting the car, like turning off the damn ECO button. BTW, is there a way to permanently turn off the ECO button?
Don't know how...
Trending Topics
The Best of Mercedes & AMG
Of course, I haven't tried to update the SD card to a newer version...
Regards
Jim
Regards
Jim
Hi Jim, Thanks for that, I am already registered, I have checked that my VIN/Plate is correct, re-ran the download manager and still get the same error message

Was you updating the map from V2.4 to V2.5 as I was?
Cheers
Mercedes STILL looking and haven't come up with a solution. Fed up now, think they will have to send a new SD card
Anyone is seeing v2.4 - or is that a software version v2.4 update that was done with v2.3 maps ?
Last edited by SiriusDD; Jan 31, 2015 at 05:13 PM.
Anyone is seeing v2.4 - or is that a software version v2.4 update that was done with v2.3 maps ?
I'm new to this forum I found when googling for the lack of apps on my Audio 20 system.
After a lot of searches I was finally able to find the Mercedes download manager, and install it on my old PC (was not able to find it with Safari of FireFox on my Mac).
I upgrade my Garmin SD Card to version 2.4 but on the Audio 20 it still give a v2.3 map version. I put back again the card in my PC but the download manager says my card is up to date with version 2.4
I own a V-Class V250 since January 9th (coming from a 2012 V6 Viano). In the Audio 20 unit manual, some Mercedes apps are explained : Google Street View, Weather, destination from and to Google maps, internet radio, facebook, ...
Unfortunately none of these apps are present : only the "country driving rules" is available.
I wrote several mails to the given address mail (mba.apps@daimler.com) but never received any answer !
So, even if the V-Class is a huge step compared to the Viano, I'm quite disappointed regarding the way MB deal with in-car entertainment (years behind vehicles such the Tesla)
Regarding the Garmin Map Pilot, I'm also disappointed : the map is out of date (at least in my area here in Belgium) and there are a lot of mistakes on driving directions (the mistakes we had in Tomtom system 5 years ago which are fixed since a long time).
However,
Map still shows as V2.3
It looks like speed camera POI's aren't working, but I need to verify this by driving past a speed camera.
Thoughts.
How come my phone that has a FREE add-on map/navigation system (google maps) is better, faster than a dedicated GPS system with an SD card that costs $500
The mind boggles!!!
V2.4 Maps, you now get a red warning line at the top of the screen, then 1 camera icon,then 2, then 3. You have to exit maps and go back in to clear them. It didnt pickup a further camera, garbage.
Last edited by gsw5700; Jun 15, 2015 at 04:28 PM.


