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bringing C400 home! any info regarding dealer's add ons

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Old Jan 25, 2015 | 11:40 PM
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bringing C400 home! any info regarding dealer's add ons

Finally after a long wait, I'm glad to hear that my car would be in by tom, and ready to be picked up Tuesday 27th...

Had to get my sales agreement done in the meantime, and I bought a whole bunch of stuff from the dealer... hope it's worth it

Added
- extended warranty (for 100,000miles),
- service pack (4years/40,000miles),
- lowjack,
- phantom footprint
- perma treatment, supposedly 7 year paint protection

added a good 7K on the total... any inputs?
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Old Jan 26, 2015 | 08:19 AM
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How much are they charging you for the 7yr/100K mi extended warranty? You have 30 days to buy from any MB dealers without 15% up charge so you could shop around. My dealer wants $3500 and I found another dealer offering at $2700, guess who I went with. I think this goes for the service pack too but I didn't ask because I wasn't interested.

Oh yeah, buy McGard wheel locks on line instead of MB's. They are almost the same and save about $100.

Good luck.

Last edited by miketc; Jan 26, 2015 at 08:23 AM.
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Old Jan 26, 2015 | 08:51 AM
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Originally Posted by merC400
Finally after a long wait, I'm glad to hear that my car would be in by tom, and ready to be picked up Tuesday 27th...

Had to get my sales agreement done in the meantime, and I bought a whole bunch of stuff from the dealer... hope it's worth it

Added
- extended warranty (for 100,000miles),
- service pack (4years/40,000miles),
- lowjack,
- phantom footprint
- perma treatment, supposedly 7 year paint protection

added a good 7K on the total... any inputs?
Good for the dealer, not so good for you. I guess one could debate the virtues of extended warranties (basically insurance plans) and the service package, but the rest is of little value.
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Old Jan 26, 2015 | 03:01 PM
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Darn! , I was a bit too eager and went ahead got my sales contract done .
I was charged 3200 for the extended warranty, and 1350 for the maintenance plan.

Is it possible to cancel and rework on the sales contract in California once I have already signed?
Also, the Finance manager didn't tell me in advance that I had time to buy warranty and service post purchase of the car, the sales rep did indicate, but the FM seemed to speak otherwise and I did get a bit overwhelmed as well.

Should have consulted here first... need to myself for that
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Old Jan 26, 2015 | 03:12 PM
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Originally Posted by merC400
Darn! , I was a bit too eager and went ahead got my sales contract done .
I was charged 3200 for the extended warranty, and 1350 for the maintenance plan.

Is it possible to cancel and rework on the sales contract in California once I have already signed?
Also, the Finance manager didn't tell me in advance that I had time to buy warranty and service post purchase of the car, the sales rep did indicate, but the FM seemed to speak otherwise and I did get a bit overwhelmed as well.

Should have consulted here first... need to myself for that
Read your contract. State law "may" provide a cancellation period.
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Old Jan 26, 2015 | 03:30 PM
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Don't know about CA but there is 3 business day for contract cancellation in NJ and I think Pa.

I would call them and ask them that you change your mind; most will just do it as you didn't picked up your car.

Last edited by miketc; Jan 26, 2015 at 03:34 PM.
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Old Jan 26, 2015 | 03:57 PM
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Originally Posted by miketc
Don't know about CA but there is 3 business day for contract cancellation in NJ and I think Pa.

I would call them and ask them that you change your mind; most will just do it as you didn't picked up your car.
I will try, hope they do it... from what I have heard, there is no Cooling off period in CA, am not sure if that applies to my case already.
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Old Jan 26, 2015 | 05:35 PM
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Originally Posted by merC400
Finally after a long wait, I'm glad to hear that my car would be in by tom, and ready to be picked up Tuesday 27th...

Had to get my sales agreement done in the meantime, and I bought a whole bunch of stuff from the dealer... hope it's worth it

Added
- extended warranty (for 100,000miles),
- service pack (4years/40,000miles),
- lowjack,
- phantom footprint
- perma treatment, supposedly 7 year paint protection

added a good 7K on the total... any inputs?
I'd say this is not worth it. If you do some searching on Google or MBworld (overall and not limited to the Q205 sub-forum), you'll find a number of comments on what this stuff is. From what I gather, it's simply a spray that isn't very different from what you could find in an automotive store at a low cost. I saw another post that mentioned that the "7-year protection" is only applicable if you re-apply the coating every 6 months (presumably at your own cost).

Personally, I will be bringing my car to a shop that is qualified to apply CQwartz finest. It's a sealant that's almost like another layer of clear coat.
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Old Jan 26, 2015 | 06:21 PM
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Originally Posted by miketc
How much are they charging you for the 7yr/100K mi extended warranty? You have 30 days to buy from any MB dealers without 15% up charge so you could shop around. My dealer wants $3500 and I found another dealer offering at $2700, guess who I went with. I think this goes for the service pack too but I didn't ask because I wasn't interested.

Oh yeah, buy McGard wheel locks on line instead of MB's. They are almost the same and save about $100.

Good luck.
@mikec, could you tell me which dealership if you don't mind? that would be really helpful... thanks.
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Old Jan 26, 2015 | 06:28 PM
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In California the 3 day cooling off period applies if you sign a contract in your home. If you sign at the dealer, it's a done deal.
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Old Jan 26, 2015 | 06:43 PM
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Dealer must be very happy to have you as a customer.
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Old Jan 26, 2015 | 06:58 PM
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Originally Posted by merC400
@mikec, could you tell me which dealership if you don't mind? that would be really helpful... thanks.


Private message sent.
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Old Jan 26, 2015 | 07:00 PM
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Originally Posted by PeteInGilroy
In California the 3 day cooling off period applies if you sign a contract in your home. If you sign at the dealer, it's a done deal.


In NJ, 3 day cool off and no contract signing on Sunday.
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Old Jan 27, 2015 | 02:55 PM
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Spoke with the dealer, and they're ready to rework it, so i can remove everything not needed.
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Old Jan 27, 2015 | 03:03 PM
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Good, I told you they would. Good luck.
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Old Jan 27, 2015 | 11:43 PM
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Originally Posted by merC400
Spoke with the dealer, and they're ready to rework it, so i can remove everything not needed.
Good customer service. Sounds like they didn't have to in CA.
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Old Jan 28, 2015 | 12:24 AM
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Ya, seems like it so far... what was annoying is when I asked the FM how much time I have to decide on the addons, I was told the next 2-3mins, and that's what I took it up with my sales rep and seems like that hit him and they said they would change as needed.
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Old Jan 28, 2015 | 12:36 AM
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Originally Posted by merC400
Ya, seems like it so far... what was annoying is when I asked the FM how much time I have to decide on the addons, I was told the next 2-3mins, and that's what I took it up with my sales rep and seems like that hit him and they said they would change as needed.
Maybe the FM had diarrhea?
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Old Jan 28, 2015 | 10:26 AM
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Originally Posted by merC400
Ya, seems like it so far... what was annoying is when I asked the FM how much time I have to decide on the addons, I was told the next 2-3mins, and that's what I took it up with my sales rep and seems like that hit him and they said they would change as needed.
You do know the FM gets commissions ($$$) from upsale like those addons. In addition, they especially the FM don't want any complains to MBUSA and after sale surveys because the dealers' car prices and incentives are impacted by customer satisfactory rating. Good for you and keep us posted.
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Old Jan 30, 2015 | 03:54 PM
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Originally Posted by miketc
You do know the FM gets commissions ($$$) from upsale like those addons. In addition, they especially the FM don't want any complains to MBUSA and after sale surveys because the dealers' car prices and incentives are impacted by customer satisfactory rating. Good for you and keep us posted.
got my baby home yesterday... and it's just lovely!
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Old Jan 30, 2015 | 04:33 PM
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Originally Posted by merC400
got my baby home yesterday... and it's just lovely!
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Old Feb 1, 2015 | 09:48 AM
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Originally Posted by merC400
got my baby home yesterday... and it's just lovely!
Congrats!!! Photos???
Wishing you many happy miles in your new ride.
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Old Feb 2, 2015 | 04:44 PM
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Originally Posted by merC400
got my baby home yesterday... and it's just lovely!
Congrats man!! Photos of your new baby or bannned Dont make us get out the ban hammer!!!

Good news about the ADP add on too!! They're called ADP in the business, Additional Dealer Profit and really add nothing to the value of the vehicle. Shop around on the net for an extended MB warranty and make sure its an MB one.


Now, the real question I have is, what are you going to do when the C450 hits the street this fall??
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Old Feb 2, 2015 | 07:16 PM
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thanks for the help everyone... I will be posting the pics soon, haven't gotten some good ones yet!
What sucks is that I got the bad flu so no long trips for a couple of weeks now . Usually I get the black, and I just love that color... simple and yet elegant, this time around wanted to get something different (too bad they don't make red, but somehow brown!), anyways got the lunar blue... and it looks imperial! love that color!
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Old Feb 2, 2015 | 07:17 PM
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and to your question Newzchspy, would be fun to see my wife's reaction when I tell her that .
Guess I'd still be happy (hopefully) with my C400!
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