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Door Rattling//Creaking Solution

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Old Apr 7, 2016 | 02:24 AM
  #1  
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Mercedes W205 C300 4Matic
Door Rattling//Creaking Solution

Hi Everyone,

I am new here and recently just bought Mercedes W205 C300 4Matic.

When I do the test drive, it is all good but recently I can hear the Door Rattling//Creaking clearly.

First, I browsed many forums and read about the door rattling//creaking issue seems quite common to W205.

Yesterday, I went to my dealership and asked them to fix it.

Today, I picked up the car the my dealership told me they add the lubricant to fix it. However, When I drove my car later, the passenger side door still be rattling//creaking in a certain of noticeable sound.

Then, I browsed more websites and realized this happens in China a lot and Mercedes in China is willing to change the WINDOW GUIDE RAIL for 4 doors to solve this annoying issues.
(The new WINDOW GUIDE RAIL comes with 2 felt)
(I am from Taiwan and can read Mandarin).

I have attached some pictures for the new WINDOW GUIDE RAIL comes with 2 felt and Part Number.

One of the Window Guide Rail Part Number is A 2057350625 (should be 4 different Part Number since 4 different Windows Guide Rails.)

I also checked the Part Number and found out we can purchase overseas (cannot find this Part Number in USA). Below link is the example.
http://benz.17vin.com/partsmain/1/205145/C12/73/FG/060

My question will be why Mercedes in USA has not taken any action or notification to ask W205 owner to change the new Window Guide Rail?

I am thinking about to buy the 4 different new windows guide rails to have my dealership change for me.

Any feedback will be helpful.







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Old Apr 7, 2016 | 05:39 AM
  #2  
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I have heard seal creaks fron time to time but very faint.


From what I can see the seal you have pictured are for the W205 L (long) w is popular in China.
Could this be an issue isolated to the L model?


Cannot find part numbers for altered guide seals for the standard 205 model.
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Old Apr 7, 2016 | 06:52 AM
  #3  
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Originally Posted by chaseyeh0721


Today, I picked up the car the my dealership told me they add the lubricant to fix it. However, When I drove my car later, the passenger side door still be rattling//creaking in a certain of noticeable sound.
I complained about the doors creaking the last time I took my 2015 C300 in for service, and my dealership also just lubricated the door seals and said there hasn't been a fix put out yet from Mercedes for this.

After they siliconed the door seals, the noise has just about gone away.

I only would hear the driver's door creak after a rain and at about 50 degree F.
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Old Apr 7, 2016 | 02:01 PM
  #4  
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Mercedes W205 C300 4Matic
Originally Posted by vic viper
I have heard seal creaks fron time to time but very faint.


From what I can see the seal you have pictured are for the W205 L (long) w is popular in China.
Could this be an issue isolated to the L model?


Cannot find part numbers for altered guide seals for the standard 205 model.
Thank you for the feedback but I believe this happened not only to W205 L but also W205.

How can you tell the seal I pictured is for W205 L? Thank You!
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Old Apr 7, 2016 | 02:03 PM
  #5  
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Originally Posted by MASSC300
I complained about the doors creaking the last time I took my 2015 C300 in for service, and my dealership also just lubricated the door seals and said there hasn't been a fix put out yet from Mercedes for this.

After they siliconed the door seals, the noise has just about gone away.

I only would hear the driver's door creak after a rain and at about 50 degree F.
Thank you for the reply and your dealership did the same thing (lubricant) to my car too.

However, I still can heard the noise a little bit and quite concerned this is just a temporary solution.

Also, it will be hard to wash the car if we need to worry about if I will wash out the lubricant or not.

I believe that changing the Window Guide Rail should be the permanent solution.

Thank You!
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Old Apr 7, 2016 | 11:05 PM
  #6  
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I have applied the felts to all 4 doors, and it's double sided compared to your pics which show single side.

Got the felts from China and the original solution was from a post from autohome.com.

90% improvement. But still can hear the rattles, but may not be from the same positions, I don't know... Definitely a lot better than before. It was rattling like hell, and it probably did not happen on many cars here in the U.S. and that's also why there's not enough complaints about this compared to almost every car in Mainland China.
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Old Apr 8, 2016 | 01:51 AM
  #7  
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Originally Posted by arnold0523
I have applied the felts to all 4 doors, and it's double sided compared to your pics which show single side.

Got the felts from China and the original solution was from a post from autohome.com.

90% improvement. But still can hear the rattles, but may not be from the same positions, I don't know... Definitely a lot better than before. It was rattling like hell, and it probably did not happen on many cars here in the U.S. and that's also why there's not enough complaints about this compared to almost every car in Mainland China.
It is the same website that I found the solution for the added felt.
I think I know what you are saying for the double sided felts.

I also checked another website that seems Canada Mercedes also applied for the added felt as the solution.

Will go to my dealer next Wednesday and ask for the added felt to solve rattling and acoustic windows for the wind noise.
Update you guys next week.

If anyone has any other good feedback regarding the rattle//creaking solution, please kindly share if possible. Thank You!
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Old Apr 8, 2016 | 06:02 AM
  #8  
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Old Apr 8, 2016 | 08:45 AM
  #9  
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Originally Posted by chaseyeh0721
It is the same website that I found the solution for the added felt.
I think I know what you are saying for the double sided felts.

I also checked another website that seems Canada Mercedes also applied for the added felt as the solution.

Will go to my dealer next Wednesday and ask for the added felt to solve rattling and acoustic windows for the wind noise.
Update you guys next week.

If anyone has any other good feedback regarding the rattle//creaking solution, please kindly share if possible. Thank You!
They do not have the felt. The TSB to fix the rattle was to apply lubricant, which is useless.
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Old Apr 8, 2016 | 03:01 PM
  #10  
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Originally Posted by MASSC300
I complained about the doors creaking the last time I took my 2015 C300 in for service, and my dealership also just lubricated the door seals and said there hasn't been a fix put out yet from Mercedes for this.

After they siliconed the door seals, the noise has just about gone away.

I only would hear the driver's door creak after a rain and at about 50 degree F.
I have the same issue here on this 2015 W205. Apparently, I'll have to take it to the dealer for some door lub.
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Old Jun 1, 2016 | 10:19 AM
  #11  
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Hi all I just wanted to give some info on fixing the door seal creaks... I've suffered with this problem twice now,first was a c class that I ended up rejecting at the end of last year after owning it 6 months due to the noise,I went from the saloon to the coupe and after only a month I started getting rattling creaking again! Words fail me as to how I can be that unlucky.... But anyway I finally found a solution that works great and long term so far it's a product called 'Gummi Pflege Rubber Care Stick' it's designed to rejuvenate rubber door seals that have become old and lost there suppleness.
Now you wouldn't expect to need it on a brand new car would you... But believe me this stuff works.
Give it a go if you are fed up with window rattles.... You may be rather happy!
I've used it and so far it's worked perfect.
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Old Jun 7, 2016 | 08:18 AM
  #12  
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Mercedes w205, Ford Focus, Renault Clio
Originally Posted by Bj71
Hi all I just wanted to give some info on fixing the door seal creaks... I've suffered with this problem twice now,first was a c class that I ended up rejecting at the end of last year after owning it 6 months due to the noise,I went from the saloon to the coupe and after only a month I started getting rattling creaking again! Words fail me as to how I can be that unlucky.... But anyway I finally found a solution that works great and long term so far it's a product called 'Gummi Pflege Rubber Care Stick' it's designed to rejuvenate rubber door seals that have become old and lost there suppleness.
Now you wouldn't expect to need it on a brand new car would you... But believe me this stuff works.
Give it a go if you are fed up with window rattles.... You may be rather happy!
I've used it and so far it's worked perfect.
I'm also using Gummi Pflege and it's really good for rubber protection but I have one problem with Gummi Pflege that really annoys me. It will leave black marks on plastic or leader trim which are in touch with the rubber (on which is Gummi Pflege applied). On all door in my car I have black marks on plastic/leather and those are impossible to remove. I tried everything - apc, degreaser, magic eraser, even clay but no luck. I'm posting you one image (it's almost the same on all doors) so you can see what I'm talking about and maybe someone have the solution how to remove those black marks from Gummi Pflege?!



Gummi Pflege black marks on plastic/leather
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Old Jun 7, 2016 | 08:48 AM
  #13  
Bj71's Avatar
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Originally Posted by Nazgul_ZG
I'm also using Gummi Pflege and it's really good for rubber protection but I have one problem with Gummi Pflege that really annoys me. It will leave black marks on plastic or leader trim which are in touch with the rubber (on which is Gummi Pflege applied). On all door in my car I have black marks on plastic/leather and those are impossible to remove. I tried everything - apc, degreaser, magic eraser, even clay but no luck. I'm posting you one image (it's almost the same on all doors) so you can see what I'm talking about and maybe someone have the solution how to remove those black marks from Gummi Pflege?!



Gummi Pflege black marks on plastic/leather

Sorry to hear that, personally I've had no issue with marks etc,it is designed for rubber seals after all so I don't think what your experiencing is normal,maybe an issue with your rubber and not the product... Whatever the case hope you find something to remove marks as that wou;d drive me crazy aswell.
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Old Jun 7, 2016 | 11:05 AM
  #14  
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MB C300
No biggie: Once a year, I spray silicone on the rubber door seals and the rubber seals under the hood. I'm sure the rubber will outlive the car. No complaints about wind or squeaks.
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Old Jun 7, 2016 | 09:13 PM
  #15  
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2015 C300 Sport Package
I'm convinced that the problem, at least on my car, is the interface between the door window and the window seals at the top and sides of the windows. I applied some teflon-based bike lube to the tracks with a q-tip, which seems to help some.
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Old Jun 7, 2016 | 11:20 PM
  #16  
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C300 S205 AMG, GLA 45 AMG
Re door cards creaks... this fix is for all the creaks you get when leaning against the door card, when you open and close or if you press on any part of the faux wood inlay panel...


I bought some 4mm thick low density adhesive backed foam tape from a local hardeware store.. $5uad..
Cut sections 50-75 mm long and 10mm wide..
Adhesive side away from the timber side, lay the foam strip between the leather and faux wood inlay.. i used automotive trim tools to genly proze up the wood panel a few mm and then ease the adhesive strip into position..
If you go too far it won't sit between the 2 edges which when moved make the noise.. work it in just enough and the black foam tape is not visible.
position wise on the lower side i did each end and a picece in the middle, upper side i had 2 pieces 1/3 and 2/3 along the panels length.


Additional steps, i grabbed some felt backed adhesive sheet from the craft section of same hardware store.. i cur sections of this and placed them under the front tweeter covers (between the cover and the top of the door card...
I also put pieces on the rear doors where the pastic inner door trim (upper window surround) meets the rear of the door. I stuck the flet tape onto the door panel under the plastic trim.. so again cannot be seen.. these strips were 75mm or so long and 24 mm wide.. adhesive door panel side, felt toward the plastic trims......


I still have the center console waterfall panel (rear mount won't easily seperate so i'll try again another time.. )
I will also be adding dynamat to the trunk lower & side panels, wheel well, rear strut towers and under the bench seat.. and under the rear hatch trims.. also plan to do the door panels if i have enough material remaining..


It improves with every step... also as I remove trims I notice many instances of cables and connector terminal blocks held in space adjacent to to the body.. here I place adhesive foam patches on the body or connector...


if you undertake all of this i sugest you do invest in a automotove bodyowrk trim tool set (plastic wedges and levers..) they are cheap and make the job a lot easier and less risky ...


Hope any of this is helpful...

Last edited by Shadwell; Jun 7, 2016 at 11:23 PM.
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Old Jun 8, 2016 | 09:34 AM
  #17  
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c350e
you shouldn't have to go to those measures. they need to fix this.
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Old Jun 8, 2016 | 06:15 PM
  #18  
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C300 S205 AMG, GLA 45 AMG
Originally Posted by xgman
you shouldn't have to go to those measures. they need to fix this.
No need to convince me....
The engineers at MB need a slap.. Any large panel with low stiffness and composite build will flex and adjacent elements will rub.... Result noise...
Poorly conceived... Can't blame the factory assembly) or the dealers...

As an auto manuf engineer exec this one would sit in my area of resp....

Anyhow.. At least I have a containment which I know I have executed correctly
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Old Jul 5, 2016 | 05:55 PM
  #19  
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Hi guys, I have the same issue on my 2015 C300 and the first visit to the dealership they re-align the windows and lube it up, that worked for about a month and the noise came back again. So I took it in 2 weeks ago and ask them to look at it again, this time they said they need to order new rails from Germany and will call me when it's here. I was glad that MB has finally found a way to fix it but 2 weeks later the rails still on back order with no ETD info whatsoever....I am calling them everyweek to bug the sh*t out of them in hope they can take it seriously and start asking for a firm date!!
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Old Jul 19, 2016 | 03:46 PM
  #20  
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Originally Posted by houster
Hi guys, I have the same issue on my 2015 C300 and the first visit to the dealership they re-align the windows and lube it up, that worked for about a month and the noise came back again. So I took it in 2 weeks ago and ask them to look at it again, this time they said they need to order new rails from Germany and will call me when it's here. I was glad that MB has finally found a way to fix it but 2 weeks later the rails still on back order with no ETD info whatsoever....I am calling them everyweek to bug the sh*t out of them in hope they can take it seriously and start asking for a firm date!!
update on this. Dealership service advisor said only two out of the four windows parts arrived so I asked to bring in for them to fix two first. Brought it in, got a loaner new 2016 C300 with 1k miles only and the new C300 is as quiet as a mute. Service advisor then called me on the same day stating that this work need to be done with all four windows at the same time but they still do not have ETA on the remaining parts. Brought the loaner back in and asked why they couldn't work on two windows first, they say that MB will only pay dealership one time for the work...whatavers. My advisor is cool though and he suggested me to call MB myself and address this issue on the parts availability. I called the MB 1-800 number (on the window visor) to address the issue, stating I need an ETA on the parts to dealership. MB said they will open a case on this, and surprising an MB agent call me the next day and say he'll call the management at my dealership to get this resolve. The agent called me back the next business day saying they have ETA on the parts and will be there at dealership by next week. Dealership reached out to me a few days later to schedule an appointment to bring the car in.

Lets keep my finger crossed that this replacement of rails can fix the window rattle noise. Will provide more update once available
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Old Jul 19, 2016 | 08:20 PM
  #21  
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Originally Posted by houster
update on this. Dealership service advisor said only two out of the four windows parts arrived so I asked to bring in for them to fix two first. Brought it in, got a loaner new 2016 C300 with 1k miles only and the new C300 is as quiet as a mute. Service advisor then called me on the same day stating that this work need to be done with all four windows at the same time but they still do not have ETA on the remaining parts. Brought the loaner back in and asked why they couldn't work on two windows first, they say that MB will only pay dealership one time for the work...whatavers. My advisor is cool though and he suggested me to call MB myself and address this issue on the parts availability. I called the MB 1-800 number (on the window visor) to address the issue, stating I need an ETA on the parts to dealership. MB said they will open a case on this, and surprising an MB agent call me the next day and say he'll call the management at my dealership to get this resolve. The agent called me back the next business day saying they have ETA on the parts and will be there at dealership by next week. Dealership reached out to me a few days later to schedule an appointment to bring the car in.

Lets keep my finger crossed that this replacement of rails can fix the window rattle noise. Will provide more update once available
If you could take a picture of the new rails when you get them, that will be great. Just want to see what's the change.
Thanks.
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Old Jul 19, 2016 | 09:01 PM
  #22  
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Are the new rails the ornament holder that is 10 clips each door? Is that what you are referring to?
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Old Jul 19, 2016 | 09:39 PM
  #23  
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Hi guys. I have exactly the same doors problem with my 2015 w205. The solution for me is to put tape and the rattling is gone and I applied by myself not MB's Technicians. Using lotion is USELESS. Unfortunately, there still no permanent solution from MB in INDONESIA after I owned it exactly one year. Now I still have a rattling on PANORAMIC ROOF. Does anyone also have problem with Panoramic Roof too?
Until Now, It is very disappointed for me as the first owner of MB and ashamed that MB that has a slogan "The BEST OR NOTHING" doesn't have permanent solution for door rattling and Panoramic Roof
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Old Aug 5, 2016 | 10:11 AM
  #24  
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Originally Posted by houster
update on this. Dealership service advisor said only two out of the four windows parts arrived so I asked to bring in for them to fix two first. Brought it in, got a loaner new 2016 C300 with 1k miles only and the new C300 is as quiet as a mute. Service advisor then called me on the same day stating that this work need to be done with all four windows at the same time but they still do not have ETA on the remaining parts. Brought the loaner back in and asked why they couldn't work on two windows first, they say that MB will only pay dealership one time for the work...whatavers. My advisor is cool though and he suggested me to call MB myself and address this issue on the parts availability. I called the MB 1-800 number (on the window visor) to address the issue, stating I need an ETA on the parts to dealership. MB said they will open a case on this, and surprising an MB agent call me the next day and say he'll call the management at my dealership to get this resolve. The agent called me back the next business day saying they have ETA on the parts and will be there at dealership by next week. Dealership reached out to me a few days later to schedule an appointment to bring the car in.

Lets keep my finger crossed that this replacement of rails can fix the window rattle noise. Will provide more update once available

Hello, any updates about your new rails? I'm having this problem after I purchase Certified car for only 1 month. That noise is really annoying.
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Old Aug 6, 2016 | 09:14 AM
  #25  
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I just had my early production C300 in the shop for at least the 4th time to fix window/door creaking on the driver's side. The dealer found a stripped bolt that was not allowing the window regulator to fully tighten. That seems to have sorted the creaking problem (blessed relief), plus it seems that less noise is coming into the car.

The road noise is now very nearly, if not equally, as quiet as the 2016 loaner I had with acoustic glass and non-run flats. Hopefully, this will help with the wind noise I was getting.
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