Trappers101

I got this letter from MB last week..since I haven't seen it posted yet I thought I'd give everyone the heads up. I cut out the usual thank you for owning a MB intro and posted the most relevant parts.

SERVICE CAMPAIGN 2019080019
Bolt Replacement on the Steering Rack

Dated 20 January 2020

"...we are writing to inform you about a Service Campaign for vehicles that are driven for extended periods of time in salt-belt states. Certain Mercedes-benz models that are operated in high-corrosion environments with exposure to road salt may experience varying levels of corrosion on specific bolts that are used on the power steering rack. This corrosion, along with certain weighted driving loads, could result in the fracturing of these blots.

To address this situation, we ask that you please contact an authorised Mercedes- Benz dealer who will replace and seal the affected bolts on the steering gear housing cover and on the steering rack. In some extreme cases of erosion, replacement of the power steering rack may be necessary. These repairs are provided free of charge under this Service Campaign.
:..while the repair times for this range from 2 to 9 hours depending on the model, your dealer can provide you with a better estimate of the overall time for this service visit.
Please mention you are scheduling an appointment to replace bolts on the steering rack under Service Campaign # 2019080019

Now there a scary thought huh?
FYI My car is a 2016 C300 Sport Model
Vin# 55SWF4KB7GU100184

diamondsilver16

@benzdude beat you to it back on 1/7: https://mbworld.org/forums/c-class-w...ear-bolts.html

I have mine scheduled in for this work to be completed on Monday morning.

fbsdmd

This was posted in early January by Benzdude. It would appear that they are not notifying us all at once. I got the letter last week.
https://mbworld.org/forums/c-class-w...ear-bolts.html

gfmohn

Likewise, on Feb. 13. I made the appt. about three weeks ago. That's how backed up my dealer is. It is an overnight job.

tekfoc

Just had it done on my 17 GLS
came out great plus a free wheel alignment.

GreekUPS

Is an alignment part of the campaign? This would be perfect since I’m due for alignment.

tekfoc

yes it is .
came out perfect

Kartergreg

Bay area CA is a salt-belt area?

Who knew?

benzdude

I think the alignment is at the discretion of the service tech. (it is not listed as part of the W205 specific instructions)

Also note,

GreekUPS

A tech over on REDDIT said the W205 won’t need an alignment because the steering rack doesn’t need to be lowered for the job.

Trappers101

LOL...Why am I not surprised Benzdude already knew that.
So here's another question for you.
I got a very hot 1st date coming up on Saturday. Should I take her to the DIA (museum) first and then to the Motor City Casino OR Casino and then the museum?
Since we'll be in my car it's technically still a car question and you've been right on everything else so far.

GreekUPS

Casino last. If you guys hit it off, there’s plenty of hours to hang since Casino is open late. If she doesn’t work out there will be plenty of other women at the casino.

Trappers101

Point taken...casino last.