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RECALL!!! HEADS UP FOR THOSE LIVING IN SALT-BELT STATES

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Old Feb 1, 2020 | 08:32 PM
  #1  
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2016 C300 4matic
RECALL!!! HEADS UP FOR THOSE LIVING IN SALT-BELT STATES

I got this letter from MB last week..since I haven't seen it posted yet I thought I'd give everyone the heads up. I cut out the usual thank you for owning a MB intro and posted the most relevant parts.

SERVICE CAMPAIGN 2019080019
Bolt Replacement on the Steering Rack


Dated 20 January 2020

"...we are writing to inform you about a Service Campaign for vehicles that are driven for extended periods of time in salt-belt states. Certain Mercedes-benz models that are operated in high-corrosion environments with exposure to road salt may experience varying levels of corrosion on specific bolts that are used on the power steering rack. This corrosion, along with certain weighted driving loads, could result in the fracturing of these blots.

To address this situation, we ask that you please contact an authorised Mercedes- Benz dealer who will replace and seal the affected bolts on the steering gear housing cover and on the steering rack. In some extreme cases of erosion, replacement of the power steering rack may be necessary. These repairs are provided free of charge under this Service Campaign.
:..while the repair times for this range from 2 to 9 hours depending on the model, your dealer can provide you with a better estimate of the overall time for this service visit.
Please mention you are scheduling an appointment to replace bolts on the steering rack under Service Campaign # 2019080019

Now there a scary thought huh?
FYI My car is a 2016 C300 Sport Model
Vin# 55SWF4KB7GU100184
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Old Feb 1, 2020 | 09:05 PM
  #2  
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2016 C300W4 (W205), Luxury Pkg, Diamond Silver Met. and Silk Beige\Espresso Interior
@benzdude beat you to it back on 1/7: https://mbworld.org/forums/c-class-w...ear-bolts.html

I have mine scheduled in for this work to be completed on Monday morning.
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Old Feb 1, 2020 | 10:28 PM
  #3  
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2016 C 300 4matic Lunar blue
Originally Posted by Trappers101
I got this letter from MB last week..since I haven't seen it posted yet I thought I'd give everyone the heads up. I cut out the usual thank you for owning a MB intro and posted the most relevant parts.

SERVICE CAMPAIGN 2019080019
Bolt Replacement on the Steering Rack


Dated 20 January 2020

"...we are writing to inform you about a Service Campaign for vehicles that are driven for extended periods of time in salt-belt states. Certain Mercedes-benz models that are operated in high-corrosion environments with exposure to road salt may experience varying levels of corrosion on specific bolts that are used on the power steering rack. This corrosion, along with certain weighted driving loads, could result in the fracturing of these blots.

To address this situation, we ask that you please contact an authorised Mercedes- Benz dealer who will replace and seal the affected bolts on the steering gear housing cover and on the steering rack. In some extreme cases of erosion, replacement of the power steering rack may be necessary. These repairs are provided free of charge under this Service Campaign.
:..while the repair times for this range from 2 to 9 hours depending on the model, your dealer can provide you with a better estimate of the overall time for this service visit.
Please mention you are scheduling an appointment to replace bolts on the steering rack under Service Campaign # 2019080019

Now there a scary thought huh?
FYI My car is a 2016 C300 Sport Model
Vin# 55SWF4KB7GU100184
This was posted in early January by Benzdude. It would appear that they are not notifying us all at once. I got the letter last week.
https://mbworld.org/forums/c-class-w...ear-bolts.html
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Old Feb 3, 2020 | 06:10 PM
  #4  
gfmohn's Avatar
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From: Eastern Massachusetts
2021 E450, 2020 C43, 2015 C300, 2007 C280
Originally Posted by diamondsilver16
@benzdude beat you to it back on 1/7: https://mbworld.org/forums/c-class-w...ear-bolts.html
I have mine scheduled in for this work to be completed on Monday morning.
Likewise, on Feb. 13. I made the appt. about three weeks ago. That's how backed up my dealer is. It is an overnight job.
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Old Feb 3, 2020 | 07:29 PM
  #5  
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18 E63S
Just had it done on my 17 GLS
came out great plus a free wheel alignment.
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Old Feb 3, 2020 | 08:56 PM
  #6  
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From: Westchester County, NY
‘15 C300 4M Sport, ‘20 GLC300
Originally Posted by tekfoc
Just had it done on my 17 GLS
came out great plus a free wheel alignment.
Is an alignment part of the campaign? This would be perfect since I’m due for alignment.
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Old Feb 4, 2020 | 05:29 AM
  #7  
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From: NYC
18 E63S
Originally Posted by GreekUPS
Is an alignment part of the campaign? This would be perfect since I’m due for alignment.
yes it is .
came out perfect
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Old Feb 4, 2020 | 05:52 AM
  #8  
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2013 ML350 Bluetec, 2016 C3, 2020 Lincoln Aviator
Originally Posted by diamondsilver16
@benzdude beat you to it back on 1/7: https://mbworld.org/forums/c-class-w...ear-bolts.html

I have mine scheduled in for this work to be completed on Monday morning.
Bay area CA is a salt-belt area?

Who knew?
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Old Feb 4, 2020 | 01:24 PM
  #9  
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2015 C300 4Matic Sport
Originally Posted by GreekUPS
Is an alignment part of the campaign? This would be perfect since I’m due for alignment.
I think the alignment is at the discretion of the service tech. (it is not listed as part of the W205 specific instructions)

Also note,



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Old Feb 4, 2020 | 01:27 PM
  #10  
GreekUPS's Avatar
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From: Westchester County, NY
‘15 C300 4M Sport, ‘20 GLC300
Originally Posted by benzdude
I think the alignment is at the discretion of the service tech. (it is not listed as part of the W205 specific instructions)

Also note,

A tech over on REDDIT said the W205 won’t need an alignment because the steering rack doesn’t need to be lowered for the job.
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Old Feb 4, 2020 | 03:37 PM
  #11  
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2016 C300 4matic
LOL...Why am I not surprised Benzdude already knew that.
So here's another question for you.
I got a very hot 1st date coming up on Saturday. Should I take her to the DIA (museum) first and then to the Motor City Casino OR Casino and then the museum?
Since we'll be in my car it's technically still a car question and you've been right on everything else so far.
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Old Feb 4, 2020 | 03:49 PM
  #12  
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From: Westchester County, NY
‘15 C300 4M Sport, ‘20 GLC300
Originally Posted by Trappers101
LOL...Why am I not surprised Benzdude already knew that.
So here's another question for you.
I got a very hot 1st date coming up on Saturday. Should I take her to the DIA (museum) first and then to the Motor City Casino OR Casino and then the museum?
Since we'll be in my car it's technically still a car question and you've been right on everything else so far.
Casino last. If you guys hit it off, there’s plenty of hours to hang since Casino is open late. If she doesn’t work out there will be plenty of other women at the casino.
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Old Feb 7, 2020 | 10:25 AM
  #13  
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2016 C300 4matic
Point taken...casino last.
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