W205 7spd Long 1st Gear
You might download a pdf copy of the 2016 C300 Owner's Manual from MBUSA.com - click My Account upper left corner of that Home Page - then click Owner's Support - in Owner's Support scroll down to View Manuals - in View Manual move slider to right to 2016 - open and download your manual
You might download a pdf copy of the 2016 C300 Owner's Manual from MBUSA.com - click My Account upper left corner of that Home Page - then click Owner's Support - in Owner's Support scroll down to View Manuals - in View Manual move slider to right to 2016 - open and download your manual




You might download a pdf copy of the 2016 C300 Owner's Manual from MBUSA.com - click My Account upper left corner of that Home Page - then click Owner's Support - in Owner's Support scroll down to View Manuals - in View Manual move slider to right to 2016 - open and download your manual
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It doesnt happen enough for me to mention it to the dealer but I will do if it starts happening more than it does.
1. Turn the key to position 2. You should see all the dash lights come on. Don't start the car. In position 2, you should hear two clicks and all your dash lights should turn on. Do not start the engine.
2. Press the gas pedal all the way. By pressing the accelerator pedal to the floor, you will activate the kick down switch. Keep the gas pedal pressed all the way to down.
3. Wait. Continue to keep the gas pedal pressed for at least 10 seconds.
4. Turn key to OFF, position 0. Don’t remove the key.
5. Release the gas pedal.
6. Wait 2 minutes. During this process, key is left in the ignition in the OFF position.
7. Start the car and drive.
Last edited by stockbmw; Jul 8, 2020 at 01:00 PM.

I have posted videos on youtube about the issue:
Ask a Mercedes indy shop to check for a software update for your transmission. Don't trust the dealership!
I believe the real issue has something to do with the acceleration and timing. If you keep gradually depressing the acceleration more and more for over 0.7 seconds then you got the long 1st gear. Try depressing it quickly to your desired point within 0.5 sec and hold it there and the transmission will shift fine.
Also, if you accelerate to about 1.100-1.200 rpm then hold it there for about one second then accelerate again the transmission will shift fine.
It's weird to say the least...
I ended up trading the car in for a new one with the 9G transmission. I just couldn't take the crappy shifting anymore.
I have posted videos on youtube about the issue:
https://youtu.be/0Iqvzv00ZNY
https://youtu.be/P2oTpW4vU7o
Ask a Mercedes indy shop to check for a software update for your transmission. Don't trust the dealership!
I believe the real issue has something to do with the acceleration and timing. If you keep gradually depressing the acceleration more and more for over 0.7 seconds then you got the long 1st gear. Try depressing it quickly to your desired point within 0.5 sec and hold it there and the transmission will shift fine.
Also, if you accelerate to about 1.100-1.200 rpm then hold it there for about one second then accelerate again the transmission will shift fine.
It's weird to say the least...
I ended up trading the car in for a new one with the 9G transmission. I just couldn't take the crappy shifting anymore.

I don't know your location, but there is a place in the GTA that have helped other people with this issue.
Unfortunately I only found them after I traded in my 2017 C300.



