C32 AMG, C55 AMG (W203) 2001 - 2007

A first, Dealer would not sell to me

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Old Oct 1, 2005 | 11:44 PM
  #1  
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A first, Dealer would not sell to me

I was out with mi-espousa in her Lexus. We decided to stop by the MB dealership. Saw 2 C55s. The one I wanted was just taken in on a trade. The wanted 58K for a car with almost 7K miles. Long story short. I had paperwork concerning pricing. Had an "OTD" price. Sales person was really trying to make the sell. He came back and said that another sales person had a buyer who was wiling to pay more for the car.

I was pissed because I had gone back to my house and drove my C32 back to be inspected. I wasted time and gas, plus I gave them a good faith deposit. There was this couple that test drove the car after I did, and they will probably pay the asking price or close to it. I had the price down to 46K
Well, I have never had this happen before. Before I left one of the Mangers came over and said that they wanted to see how much they could get for the car. I understand this, but they could have told me that in the first place
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Old Oct 1, 2005 | 11:55 PM
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It is not the last car in the world. Don't worry, they will make more. Why don't you consider European delivery? 7% from list is tempting, along with a spin on the Autobahn. Some dealers will also toss in the "Black Forrest" package at NC.

Your first problem today was talking to a salesman in the dealer. Call the place, even from the street in front, and speak only with the sales manager. If he does not want to deal with you, tell him there are 300 other stores.
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Old Oct 1, 2005 | 11:59 PM
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Good "Advice" we were just out and were not even thinking about purchasing a car. I'll just wait and find a good deal. Who knows, I might just get some orders to Germany
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Old Oct 2, 2005 | 01:17 AM
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Originally Posted by Childish///AMG
I wasted time and gas, plus I gave them a good faith deposit.
Let me see if I fully understand what it is you just posted.
  • You and a dealership agreed on a price for a specific car.
  • The sales person is the dealer's agent, who is authorized to sell cars.
  • You put a deposit on that same car.
  • They accepted the deposit and gave you a receipt.
  • You left to go pick up your trade in.
  • When you returned, you discovered the dealership was negotiating with another party on that same vehicle.
  • At that point, the dealership refused to sell you the vehicle in question.
The one you LEFT A DEPOSIT ON??? How long were you gone? If we're talking a couple of hours, versus days, then you have been wronged. In your estimation, what was the purpose of the deposit? In my view, their acceptance of that deposit obligated that dealership to sell you that car at the agreed upon price.

I would call 1-800-367-6372 and lodge a complaint. If Mercedes-Benz was unable to locate a similar vehicle, with the same equipment, at the previously agreed upon price, I'd see an attorney.

Last edited by MarcusF; Oct 2, 2005 at 01:22 AM.
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Old Oct 2, 2005 | 06:45 AM
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Originally Posted by Moviela
It is not the last car in the world. Don't worry, they will make more. Why don't you consider European delivery? 7% from list is tempting, along with a spin on the Autobahn. Some dealers will also toss in the "Black Forrest" package at NC.
AMGs do not qualify for that discount and EURO delivery option per the MBUSA website.
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Old Oct 2, 2005 | 07:58 AM
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You don't even have paid the deposit and start a civil case with them.

After they agreed upon the price,... and you accepted it. You guys are already entered in to a verbal contract...

by selling the car to somebody else at a higher price, you can SURELY sue them under a civil case based from tort.
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Old Oct 2, 2005 | 10:05 AM
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At the time there was another couple who had just finished test driving the car. The deposit was more of a good faith. We had primary numbers that we were working with. We did not finalize a final price. They made an offer. I countered. The sales person said lets meet half way, I "Agreed" but the sales manger then said that another salews person had a buyer who was willing to pay more. I was only gone an hour

Thanx for the advice I will call the number on Monday
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Old Oct 2, 2005 | 10:21 AM
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ABSOLUETLY NO DISCUSSION
A UNIVERSAL RULE, IF YOU HAVE MADE A DEPOSIT , THAT MEANS
IF YOU WERE NOT BUYING IT, THEY TAKE YOUR DEPOSIT
IF THEY WERE NOT SELLING IT, THEY SHOULD RETURN YOUR DEPOSIT WITH AN AMOUNT DOUBLED.
IF NOT, YOU SHOULD GET A LAWYER.
BINGO

CNT
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Old Oct 2, 2005 | 10:56 AM
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The "More" that I think about it, I feel as though I was being penalized for knowing the value of the car, and what a "Fair" price is. Why should I bear the blunt just because they gave the previous owner more for the car because "they wanted to gain his business" per one of the sales mangers.

Basically he told me that they were passing on what they paid to the next buyer. So, I guess that wa supposed to be me
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Old Oct 2, 2005 | 04:08 PM
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Old Oct 2, 2005 | 04:27 PM
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Originally Posted by amdeutsch
AMGs do not qualify for that discount and EURO delivery option per the MBUSA website.
I would invite your attention to this copy from DaimlerChrysler AG:

C-Class
The following Mercedes-Benz models are eligible for European Delivery.

To build your own, start by clicking one of the eligible models below.

C230 Sport Sedan
Model Year 2006
MSRP $27,156*

C280 Luxury Sedan
Model Year 2006
MSRP $30,644*

C350 Luxury Sedan
Model Year 2006
MSRP $35,480*

C55 AMG
Model Year 2006
MSRP $50,639*

C280 Luxury Sedan 4MATIC
Model Year 2006
MSRP $32,318*

C350 Luxury Sedan 4MATIC
Model Year 2006
MSRP $37,154*

Now you can enjoy a 7% customer savings on C, E, S, CLK, CL, SLK, and SL model European Delivery purchases.* Click to find out what's included and what's not included in the European Delivery price of your Mercedes-Benz. Cancellation charges apply.

Sales Conditions

Warranties & Maintenance

Start Order Process

*European Delivery is available for the C, E, S, CLK, CL, SLK, and SL with a 7% savings off the Mercedes Benz USA manufacturer suggested retail prices. All MSRPs exclude taxes, title/ documentary fees, registration, tags, Mercedes-Benz dealer prep, labor and installation charges, insurance, optional equipment and accessories, certificate of compliance and non-compliance fees, and finance charges.


Here is a link for those wishing to explore further:

http://www.mbusa.com/brand/container...menu=3_0&sub=1


auf Granit beißen
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Old Oct 2, 2005 | 04:49 PM
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Originally Posted by MarcusF
Let me see if I fully understand what it is you just posted. [list][*]The sales person is the dealer's agent, who is authorized to sell cars.
My experience in California is that a salesman IS NOT authorized to sell cars. He is not the agent in the legal sense so he can finagle (not a technical term, but everyone who deals with a salesman knows the meaning) without liability on the part of the dealer. In many dealerships only the F&I people are authorized to sign the purchase order.

I believe if you know what you want to buy, talking to a salesman can only cost you money. Deal directly with the guy who can sign the PO.
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Old Oct 2, 2005 | 05:36 PM
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Originally Posted by Moviela
My experience in California is that a salesman IS NOT authorized to sell cars. He is not the agent in the legal sense so he can finagle (not a technical term, but everyone who deals with a salesman knows the meaning) without liability on the part of the dealer. In many dealerships only the F&I people are authorized to sign the purchase order.

I believe if you know what you want to buy, talking to a salesman can only cost you money. Deal directly with the guy who can sign the PO.
Thanx for the "Info" I will remember that the next time. Now I know why I like purchasing through the private owner way

Last edited by Childish///AMG; Oct 2, 2005 at 05:41 PM.
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Old Oct 2, 2005 | 06:56 PM
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Originally Posted by amdeutsch
AMGs do not qualify for that discount and EURO delivery option per the MBUSA website.
well seeing that i know at least 5 people who have picked their cars up in europe and that I had my SL55 set for euro delivery i venture to guess it can be done. There is no discount but delivery CAN take place in europe.

so....

quick to jump in people ish today huh?
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Old Oct 2, 2005 | 07:44 PM
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I have to wait until the middle of the month when my "Assignment" person returns from leave. Hopefully, he can work out an assignment to Laundsthul Germany
or somewhere in Europe.
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Old Oct 2, 2005 | 07:58 PM
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Originally Posted by Moviela
I would ...........
Thanks for the update. Changed since last time I looked.

Makes me wonder if this is correct considering that no other AMG is listed. MBUSA afterall does have a history in regards to the correctness of their published info on their website.
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Old Oct 2, 2005 | 09:37 PM
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i had enquired on euro delivery of a c55 and yes, it can be done. your dealer has to make a few calls. MSRP unfortunately and oh yes, you can't get euro navigation. only E class and up get's set up this way..
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Old Oct 3, 2005 | 12:50 AM
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There is a discount on European Delivery, and no delivery fee for all AMG models. There are others, I only listed the C class models in my example. You must import the car to the NAFTA, and only US options are available, which the dealer does not need to discount, but he can. AMG cars have a scant few options anyhow.
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Old Oct 3, 2005 | 02:45 AM
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Originally Posted by Moviela
There is a discount on European Delivery, and no delivery fee for all AMG models. There are others, I only listed the C class models in my example. You must import the car to the NAFTA, and only US options are available, which the dealer does not need to discount, but he can. AMG cars have a scant few options anyhow.

Scant few options? I have to say thats a bit off The list of boxes to check for an E55, CLS, S, CL and SL 55 are very long. I think my E had 12k in options one one well filled up window sticker!

C's dont offer as many options and that is correct. What get me is that an E55, C55 CLS55 dont come wiht standard xenon's but cars like 350z's do and heck a TSX has them too!
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Old Oct 3, 2005 | 10:42 PM
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Originally Posted by CynCarvin32
Scant few options?
You are correct when considering the entire range, but I was considering only the C's, as that is the heading of this forum.

The Bi-Xenon lamps should be standard on every car, but the cost of the assemblies to DC from the manufacturer would move the price of MB automobiles too high to be competitive in major markets like the US.

Asian car makers have made them standard for two reasons, it shrinks inventories (no need to stock with and without) and their cost is less because they don't manufacture in Europe.
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Old Oct 8, 2005 | 05:03 PM
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I "Guess" news of potential customer disatification travels fast Because I just received a call from the MB dealership inquiring into why I was unhappy with their service. I was candid and told them how I felt. They said what will it take to remedy the situation?? I outlined what I thought was fair, so we will see what happens
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Old Oct 8, 2005 | 08:44 PM
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I hope you get satisfaction as I too agree that, based on what you posted, it was very inappropriate to sell the car after you placed a deposit on it.


Keep us posted
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