Scumbag, Puke Lowlife dealer in Alex, VA...

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Aug 19, 2003 | 12:22 PM
  #1  
called me and said my 03 e55 was in. no need to leave a deposit they are my dealer! got there this morning and the puke manager clayton sold it out from under me. this is american service center's new dealership in alexandria. what a complete POS dirtbag. they just seem extra greasy at that new location.
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Aug 19, 2003 | 12:44 PM
  #2  
That is messed up! E55 is my goal for next year hopefully...
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Aug 19, 2003 | 01:40 PM
  #3  
Re: Scumbag, Puke Lowlife dealer in Alex, VA...
Quote:
Originally posted by dd_kota
called me and said my 03 e55 was in. no need to leave a deposit they are my dealer! got there this morning and the puke manager clayton sold it out from under me. this is american service center's new dealership in alexandria. what a complete POS dirtbag. they just seem extra greasy at that new location.
Write a letter to MBUSA with complete details, and CC the General Manager of the dealership. Also, be sure to detail in the letter your purchase history with the dealership.

That will probably get his attention and cause him to lose a few allocations.
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Aug 19, 2003 | 05:16 PM
  #4  
Call MBUSA. They track that sort of stuff with their dealers and it impacts their rating.
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Aug 19, 2003 | 07:52 PM
  #5  
Send a "Certified" letter to MBUSA and forward a copy to the dealership. I am sure they will be kissing your butt in the end
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Aug 20, 2003 | 12:05 PM
  #6  
dealership
What is your purchase history?
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Aug 24, 2003 | 02:43 PM
  #7  
Join the club I had had that happan for a SL500 Sport Back in 2001 They sold it while my dad was on a test drive. But thats really rude what they did since you orderd the car.
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Aug 25, 2003 | 05:06 PM
  #8  
I've bought multiple cars from ASC and from Clayton. Your story does not add up. If you had a purchase history, you probably would have a car as he woul dknow you are not a joy riding twnety something who can;t really afford the car.

I've never heard of anybody not putting down money and not getting a contract. Everytime I did, I got my car from Clayton - as promised for the price in the contract.

If you chose not to get a contract, then you really have nobody to blame. On hot cars (not under contract) it is really first-come-first-serve. I've seen Porsche bought while multiple people were looking. Did you ask when a car woul dbe avilable? Fill out a contract? Put money down? Or did you just want the keys to test drive it?

MBUSA is unlikely to do anything for you and anything to ASC. They sell cars - you wanted one - ASC will probably use the incident to ask for more allocation.

If you are really going to buy an E55 - rather than just test drive one - I'd call him, put a deposit down and get the exact car you want. Or call Euromotors and pay a premium for bad service. Or keep posting emails about how you got screwed buying a $70k car.

The one truism in life is $$. If you have it and want something, you can get it.
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Aug 25, 2003 | 06:08 PM
  #9  
hey jrf, you must be the exception because i hear from a lot of others that clayton, asc, et al SUCK!!! so i called valley motors in md on wed and picked up my new car thurs, no test drive, just the cash and my car. like i told the slickie-boy sales man last monday night. see you there tues morning but clayton sold it to someone else. then the salesman calls me and says ralph, the gm who i railed on said i CAN have it, come get it. like i told that jerkoff clayton you lost my sale plus my trade-in on a c32. your already dead to me, im going elsewhere and i did. good business practice!!! hows your e55 by the way, jrf?
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Aug 25, 2003 | 07:56 PM
  #10  
There you have it, another satisfied customer. Like I tell the "Sales" people, my money will not burn a hole in my pocket.
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Aug 25, 2003 | 07:59 PM
  #11  
by the way jrf, it was 83K
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Aug 26, 2003 | 09:47 AM
  #12  
Hold on there einstein...you could get an E55 by just calling another dealer? You mean there was no 3-4 month wait? No endless waiting and wondering when your precious E would arrive? How many people drove your E before you bought it? Did they obey the break-in?

I guess that answers why you did NOT need a contract. The car is available and hence if you hadn't lost your temper you could have ask ASC to simply get you the next car or trade it for a color you wanted.

My guess is you were looking for money off sticker by way of a sugar coated trade on the C32 (why you should always buy with cash). What did you get on the C32 trade? Options, mileage, color? Did you pay sticker for the E?

As for ASC selling "your" car, since we ares till in August (I'm sure you knew this) the new cars are not the "contract" (allocation) cars but are given out to the dealers at the distributor's discretion. ASC would not know what car (if any) they would get until the week it ships from the distributor. So even if you did "order" a car, your "car" would not arrive until the normal rotation starts next month. I'm sure you knew that though. To me it sounds like somebody tried to do you a favor and you tried to get a deal.

I can only speak from expereince on ASC. When I had a problem with "one" of my MBs, Clayton oversaw service, then worked with me to make sure MBNA bought the car back and then got me a new replacement car at cost to make sure I came out OK. On my 32, they have been top rate. I've bought several cars from him and had a great expereince. There is a reason the dealer is expanding which means all your freinds with problems are either imaginary or aren't old enough to drive.

Best of luck with the E and your new relationship with the dealer (and service center) you bought it from. And when you do get fed up with them, just remember I will not be laughing with you but at you.
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Aug 26, 2003 | 04:27 PM
  #13  
23 miles, engines are extensively tested at the factory (there really isnt a break-in for amg's but we feel the need to do it anyway, cash because i can, didnt trade in my c32, i still have it, paid msrp for mine with bi-xenons (only option i wanted originally), i dont order cars i make the dealer work for me and i always get my cars faster than ordering. got my e in 3 days and my c32 in 2 days. so to sum up this email, your just a douche!
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Aug 26, 2003 | 04:36 PM
  #14  
Ah, the "Saga" continues
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Aug 26, 2003 | 05:32 PM
  #15  
No deposit ...No return.
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Aug 26, 2003 | 08:43 PM
  #16  
Quote:
Originally posted by CRB
No deposit ...No return.
Ah, very good "Point"
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Aug 27, 2003 | 05:34 PM
  #17  
JRF, you are a ****ing ***! Nobody needs your crap around here
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Aug 27, 2003 | 07:43 PM
  #18  
You've got to like those hot heads and their potty mouth.

DD said the Va dealer got screwed out of a trade and then pays cash at the second dealer. What happen to the trade? In other words, he tried to get a good trade and got nowhere and then out of priciple bought his E from dealer two and paid cash. In the meanwhile dealer one sells the car to somebody who is willing to pay. I can only hope he can afford the E (he bought on principle) while he tries to sell his C. I'm going to keep my eye open for his car in the Post.

As for break-in periods, that is where DD shows his true ignorance. The break-in is NOT for the engine but the tranny. Next time DD is in Germany with all that cash in his pocket he should stop by and talk to the boys at AMG. 1000+ miles of break-in on the tranny before you do those burn outs. The hot head bought a car for "cash" and proceeds to trash it doing 0 to 60 runs on city streets. He is the type of idiot who will then complain to the dealer when the tranny acts up.

Use some of that cash to get to a track day - after you break the car in properly.

I also love the "23" miles. Those are not port miles - moving the car - and they are not engine break in either. And he paid how much? Did they respect your o-tori-tee?

If it was me, I'd have bought an E500 and spent the difference modifying the C32. But that is me...I don't have to take medication, have never been ordered by a court to go to anger management, I race at the track (not on the streets) and don't have a case of potty mouth.
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Aug 27, 2003 | 08:37 PM
  #19  
i think it unanimous jrf! your're still a stone cold douche and no one likes you. do you know why clayton is gay? because you told me his D tastes like S. what you would do if you were me is buy an e55. you cant, get a second job loser and in 2 years ill trade up again while you'll still be rollin' in your hooptie!
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Aug 27, 2003 | 08:51 PM
  #20  
As the "Votes" are being tallied, we pause for a commercial from
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Aug 27, 2003 | 09:18 PM
  #21  
Quote:
Originally posted by dd_kota
i think it unanimous jrf! your're still a stone cold douche and no one likes you.
HAHAHAHAHAHAHAHHA! Thats funny~!

JRF, I would rather have a potty mouth than be a complete *****.... !
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Aug 28, 2003 | 04:50 PM
  #22  
I know many stealers do this sort of underhanded thing. Once I went to test drive a G35. I really liked it. The salesman told me there was already a deposit on the car and that the owner had another 24 hours to pick it up. However, if my price was right he would "find a way" for me to get that very car.

What a jacka$$. Obviously I didn't buy from him.
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Aug 28, 2003 | 05:26 PM
  #23  
Quote:
Originally posted by Ice 9
Ah, very good "Point"
Quote:
Originally posted by Ice 9
As the "Votes" are being tallied, we pause for a commercial from
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hey ice 9, it's funny how you use "quotes" so much. :p it reminds me of how dr. evil would always say "laser" hehe
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