C32 AMG, C55 AMG (W203) 2001 - 2007

Benz car/dealer/loaner problem!

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old 02-23-2004, 04:34 PM
  #1  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
Angry Benz car/dealer/loaner problem!

Ok so im in the parking lot driving and my brakes just come on and the car comes to a stop! i thought i hit something so i jump out and look around and everything seems fine. so i put the car in drive and the car won't budge it's just free revving! i turn off/on the car drive works...so im driving away slowly and start to hear a thumping sound from the rear like a flat tire. SO i pull over again and see nothing wrong at all. I called the benz tow truck and goto the dealership.............

So my service advisor takes the car for a spin with another worker (i should have road with them) and they go for 10min which isn't a good idea because of that bad sound coming. Meanwhile im talking to the manager of the loaner cars and he is telling me loaner cars are booked 1.5weeks in advance by appointment only! the service advisor came back from the drive and told the manager "yeah he needs a loaner...seems like it's the rear axle"

anyhow they got one of the employees to drive me home. (and he talked about his penta costal church and bible the whole way home) :p


keep you guys updated..

Last edited by ro0zy; 02-23-2004 at 06:19 PM.
Old 02-23-2004, 04:42 PM
  #2  
MBWorld Fanatic!
 
Harris's Avatar
 
Join Date: Jan 2002
Posts: 4,439
Likes: 0
Received 1 Like on 1 Post
roozy, I am more interested in your rear axle problem than your story. Please update us what is wrong with your axle.
Old 02-23-2004, 05:28 PM
  #3  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
edited the bit*ing out about the rest

Last edited by ro0zy; 02-23-2004 at 06:06 PM.
Old 02-23-2004, 06:11 PM
  #4  
Senior Member
 
blando's Avatar
 
Join Date: Jan 2003
Location: Westchester, NY
Posts: 429
Likes: 0
Received 0 Likes on 0 Posts
E55, C32, ML320
Yes, I too am very interested to hear what's up with the axle. I had plenty of wheel spin/traction control action this winter that I thought for sure my axle was going to blow up ... Let us know how it turns out!
Old 02-23-2004, 07:36 PM
  #5  
MBWorld Fanatic!
 
E55AMG99's Avatar
 
Join Date: Mar 2003
Location: WOT somewhere in the Bay Area
Posts: 3,445
Received 2 Likes on 2 Posts
1951 Caterpiller D6
Re: Benz car/dealer/loaner problem!

Originally posted by ro0zy
Ok so im in the parking lot driving and my brakes just come on and the car comes to a stop! i thought i hit something so i jump out and look around and everything seems fine. so i put the car in drive and the car won't budge it's just free revving! i turn off/on the car drive works...so im driving away slowly and start to hear a thumping sound from the rear like a flat tire. SO i pull over again and see nothing wrong at all. I called the benz tow truck and goto the dealership.............

So my service advisor takes the car for a spin with another worker (i should have road with them) and they go for 10min which isn't a good idea because of that bad sound coming. Meanwhile im talking to the manager of the loaner cars and he is telling me loaner cars are booked 1.5weeks in advance by appointment only! the service advisor came back from the drive and told the manager "yeah he needs a loaner...seems like it's the rear axle"

anyhow they got one of the employees to drive me home. (and he talked about his penta costal church and bible the whole way home) :p


keep you guys updated..
Sorry to hear about the problems. BTW, they could have sent you over to Enterprise or another agency on the their dime if they were out of cars. It is up to the SA to pull strings for you.
Old 02-24-2004, 11:38 PM
  #6  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
ok a little update; over the phone he said shop time = about a week and the "rear axle assembley" is going to be ordered. i asked the whole rear axle and he just said "the assembley". i'll get the details tomorrow. it's just crazy how the car was perfect, then i go inside the bookstore for 1min get back in and all this happens.
Old 02-24-2004, 11:53 PM
  #7  
MBWorld Fanatic!
 
Harris's Avatar
 
Join Date: Jan 2002
Posts: 4,439
Likes: 0
Received 1 Like on 1 Post
Originally posted by ro0zy
ok a little update; over the phone he said shop time = about a week and the "rear axle assembley" is going to be ordered. i asked the whole rear axle and he just said "the assembley". i'll get the details tomorrow. it's just crazy how the car was perfect, then i go inside the bookstore for 1min get back in and all this happens.
Roozy....its not what you did in the bookstore....its what you did BEFORE pulling into the lot!!! Admit it!!!! What have you done to the car prior to that day!!!!

Trending Topics

Old 02-24-2004, 11:58 PM
  #8  
MBWorld Fanatic!
 
AMG BRED's Avatar
 
Join Date: Mar 2003
Location: Tampa, Fl
Posts: 1,987
Likes: 0
Received 0 Likes on 0 Posts
CLK63 Black Series
did they BS you about your mods?
Old 02-25-2004, 12:43 AM
  #9  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
haha no performance mods except for bmc filters
Old 02-25-2004, 02:50 AM
  #10  
MBworld Guru
 
FrankW's Avatar
 
Join Date: Apr 2002
Location: Diamond Bar, CA
Posts: 22,007
Likes: 0
Received 6 Likes on 6 Posts
white and whiter
sad for ya, roozy! didn't you just had the 02 changed to the 03 because of problems?

next time ask them to have a female worker drive you home so you can actually talk and pimp instead of listening to boring church stories.
Old 02-25-2004, 01:46 PM
  #11  
Senior Member
 
N.M.M.'s Avatar
 
Join Date: Mar 2002
Posts: 349
Likes: 0
Received 0 Likes on 0 Posts
Roozy, do you have any suspension mods done to your car? I have had my axle replaced already too.
Old 02-25-2004, 01:53 PM
  #12  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
Originally posted by N.M.M.
Roozy, do you have any suspension mods done to your car? I have had my axle replaced already too.
nope everything is stock, nothing has ever been touched! warranty is covering it all.
Old 02-26-2004, 09:55 AM
  #13  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
now they called and can't find my wheel lock thats always been by the tools! can't they just take off the 4 other bolts and snap off the last one? rather pay for a new set than put the car on hold for 2 weeks to get a key mailed in
Old 02-26-2004, 10:00 AM
  #14  
MBWorld Fanatic!
 
E55AMG99's Avatar
 
Join Date: Mar 2003
Location: WOT somewhere in the Bay Area
Posts: 3,445
Received 2 Likes on 2 Posts
1951 Caterpiller D6
Originally posted by ro0zy
now they called and can't find my wheel lock thats always been by the tools! can't they just take off the 4 other bolts and snap off the last one? rather pay for a new set than put the car on hold for 2 weeks to get a key mailed in
Might damage the wheel hub or the lug seat.
Old 02-26-2004, 10:04 AM
  #15  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
they said they are gonna use an oversized socket to take them off. (still have to buy a new set though)
Old 02-26-2004, 01:56 PM
  #16  
MBWorld Fanatic!
 
Harris's Avatar
 
Join Date: Jan 2002
Posts: 4,439
Likes: 0
Received 1 Like on 1 Post
Originally posted by ro0zy
they said they are gonna use an oversized socket to take them off. (still have to buy a new set though)
Is that a MB wheel lock??? What kind of dealership is that??? Each dealership should have a COMPLETE set of MB wheel lock that can open ANY MB wheel locks.

Sir, if they can take out the other 4 bolts first and yank off the wheel lock, do you think the car thief can do that as well??? Whats the point of having a wheel lock then??? Hahahaha!!!
Old 02-26-2004, 04:09 PM
  #17  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
ya it's mercedes wheel locks! a theif can get around one wheel lock it just stops your friends from pulling a prank on you
Old 02-27-2004, 06:49 PM
  #18  
Bux
MBWorld Fanatic!
Thread Starter
 
Bux's Avatar
 
Join Date: Dec 2001
Posts: 1,553
Likes: 0
Received 1 Like on 1 Post
G
yay got my car back warranty covered it all!

they said the middle part of the rear axle (the inside of the assembley) was broken in half and then i went


everything turned out great! good service rep!

Last edited by ro0zy; 02-27-2004 at 10:07 PM.

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.

Quick Reply: Benz car/dealer/loaner problem!



All times are GMT -4. The time now is 11:19 PM.