Benz car/dealer/loaner problem!
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Benz car/dealer/loaner problem!
Ok so im in the parking lot driving and my brakes just come on and the car comes to a stop! i thought i hit something so i jump out and look around and everything seems fine. so i put the car in drive and the car won't budge it's just free revving! i turn off/on the car drive works...so im driving away slowly and start to hear a thumping sound from the rear like a flat tire. SO i pull over again and see nothing wrong at all. I called the benz tow truck and goto the dealership.............
So my service advisor takes the car for a spin with another worker (i should have road with them) and they go for 10min which isn't a good idea because of that bad sound coming. Meanwhile im talking to the manager of the loaner cars and he is telling me loaner cars are booked 1.5weeks in advance by appointment only! the service advisor came back from the drive and told the manager "yeah he needs a loaner...seems like it's the rear axle"
anyhow they got one of the employees to drive me home. (and he talked about his penta costal church and bible the whole way home) :p
keep you guys updated..
So my service advisor takes the car for a spin with another worker (i should have road with them) and they go for 10min which isn't a good idea because of that bad sound coming. Meanwhile im talking to the manager of the loaner cars and he is telling me loaner cars are booked 1.5weeks in advance by appointment only! the service advisor came back from the drive and told the manager "yeah he needs a loaner...seems like it's the rear axle"
anyhow they got one of the employees to drive me home. (and he talked about his penta costal church and bible the whole way home) :p
keep you guys updated..
Last edited by ro0zy; Feb 23, 2004 at 06:19 PM.
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From: Westchester, NY
E55, C32, ML320
Yes, I too am very interested to hear what's up with the axle. I had plenty of wheel spin/traction control action this winter that I thought for sure my axle was going to blow up 
... Let us know how it turns out!
... Let us know how it turns out!
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
Re: Benz car/dealer/loaner problem!
Originally posted by ro0zy
Ok so im in the parking lot driving and my brakes just come on and the car comes to a stop! i thought i hit something so i jump out and look around and everything seems fine. so i put the car in drive and the car won't budge it's just free revving! i turn off/on the car drive works...so im driving away slowly and start to hear a thumping sound from the rear like a flat tire. SO i pull over again and see nothing wrong at all. I called the benz tow truck and goto the dealership.............
So my service advisor takes the car for a spin with another worker (i should have road with them) and they go for 10min which isn't a good idea because of that bad sound coming. Meanwhile im talking to the manager of the loaner cars and he is telling me loaner cars are booked 1.5weeks in advance by appointment only! the service advisor came back from the drive and told the manager "yeah he needs a loaner...seems like it's the rear axle"
anyhow they got one of the employees to drive me home. (and he talked about his penta costal church and bible the whole way home) :p
keep you guys updated..
Ok so im in the parking lot driving and my brakes just come on and the car comes to a stop! i thought i hit something so i jump out and look around and everything seems fine. so i put the car in drive and the car won't budge it's just free revving! i turn off/on the car drive works...so im driving away slowly and start to hear a thumping sound from the rear like a flat tire. SO i pull over again and see nothing wrong at all. I called the benz tow truck and goto the dealership.............
So my service advisor takes the car for a spin with another worker (i should have road with them) and they go for 10min which isn't a good idea because of that bad sound coming. Meanwhile im talking to the manager of the loaner cars and he is telling me loaner cars are booked 1.5weeks in advance by appointment only! the service advisor came back from the drive and told the manager "yeah he needs a loaner...seems like it's the rear axle"
anyhow they got one of the employees to drive me home. (and he talked about his penta costal church and bible the whole way home) :p
keep you guys updated..
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ok a little update; over the phone he said shop time = about a week and the "rear axle assembley" is going to be ordered. i asked the whole rear axle and he just said "the assembley". i'll get the details tomorrow. it's just crazy how the car was perfect, then i go inside the bookstore for 1min get back in and all this happens.
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Originally posted by ro0zy
ok a little update; over the phone he said shop time = about a week and the "rear axle assembley" is going to be ordered. i asked the whole rear axle and he just said "the assembley". i'll get the details tomorrow. it's just crazy how the car was perfect, then i go inside the bookstore for 1min get back in and all this happens.
ok a little update; over the phone he said shop time = about a week and the "rear axle assembley" is going to be ordered. i asked the whole rear axle and he just said "the assembley". i'll get the details tomorrow. it's just crazy how the car was perfect, then i go inside the bookstore for 1min get back in and all this happens.
Admit it!!!! What have you done to the car prior to that day!!!!
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From: Diamond Bar, CA
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sad for ya, roozy! didn't you just had the 02 changed to the 03 because of problems?
next time ask them to have a female worker drive you home so you can actually talk and pimp instead of listening to boring church stories.
next time ask them to have a female worker drive you home
so you can actually talk and pimp instead of listening to boring church stories.
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Originally posted by N.M.M.
Roozy, do you have any suspension mods done to your car? I have had my axle replaced already too.
Roozy, do you have any suspension mods done to your car? I have had my axle replaced already too.
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now they called and can't find my wheel lock thats always been by the tools! can't they just take off the 4 other bolts and snap off the last one? rather pay for a new set than put the car on hold for 2 weeks to get a key mailed in
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From: WOT somewhere in the Bay Area
1951 Caterpiller D6
Originally posted by ro0zy
now they called and can't find my wheel lock thats always been by the tools! can't they just take off the 4 other bolts and snap off the last one? rather pay for a new set than put the car on hold for 2 weeks to get a key mailed in
now they called and can't find my wheel lock thats always been by the tools! can't they just take off the 4 other bolts and snap off the last one? rather pay for a new set than put the car on hold for 2 weeks to get a key mailed in
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Originally posted by ro0zy
they said they are gonna use an oversized socket to take them off. (still have to buy a new set though)
they said they are gonna use an oversized socket to take them off. (still have to buy a new set though)
Sir, if they can take out the other 4 bolts first and yank off the wheel lock, do you think the car thief can do that as well??? Whats the point of having a wheel lock then??? Hahahaha!!!
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yay got my car back warranty covered it all!
they said the middle part of the rear axle (the inside of the assembley) was broken in half and then i went 
everything turned out great! good service rep!
they said the middle part of the rear axle (the inside of the assembley) was broken in half
and then i went everything turned out great! good service rep!
Last edited by ro0zy; Feb 27, 2004 at 10:07 PM.
