Picked up our 2018 C43 Sedan last night!
#1
Newbie
Thread Starter
Picked up our 2018 C43 Sedan last night!
Well, I'd like to say it was a good experience. After spending 3 hours at the dealer (my wife wanted an extensive walkthrough of all the features, which I understand, as it is her car).... so we head to dinner to meet her parents - it is now 7:30 pm and the dealership is closing.... and the worst rattle I have ever heard in the car is coming from the rear pillar area of the driver's side back seat. Yes, I know no car is perfect and some minor imperfections do need to be fixed at times.
But the car was road tested by the tech at Mercedes before we picked it up. There is NO way that the tech wouldn't have heard that - it was the loudest rattle I have ever heard in any car, any age of the car.
How could the tech let it be delivered in that condition? Needless to say, we are very displeased with Mercedes. Funny how everyone that we talked to there begged for a "10" on their evaluation form... I hate to tell them that nobody is a Bo Derek there, that is for sure! (movie reference for you young people - Bo Derek starred in the movie "10" in the 80's - and the movie title was quite descriptive).....
But the car was road tested by the tech at Mercedes before we picked it up. There is NO way that the tech wouldn't have heard that - it was the loudest rattle I have ever heard in any car, any age of the car.
How could the tech let it be delivered in that condition? Needless to say, we are very displeased with Mercedes. Funny how everyone that we talked to there begged for a "10" on their evaluation form... I hate to tell them that nobody is a Bo Derek there, that is for sure! (movie reference for you young people - Bo Derek starred in the movie "10" in the 80's - and the movie title was quite descriptive).....
#2
MBWorld Fanatic!
iTrader: (1)
Well, I'd like to say it was a good experience. After spending 3 hours at the dealer (my wife wanted an extensive walkthrough of all the features, which I understand, as it is her car).... so we head to dinner to meet her parents - it is now 7:30 pm and the dealership is closing.... and the worst rattle I have ever heard in the car is coming from the rear pillar area of the driver's side back seat. Yes, I know no car is perfect and some minor imperfections do need to be fixed at times.
But the car was road tested by the tech at Mercedes before we picked it up. There is NO way that the tech wouldn't have heard that - it was the loudest rattle I have ever heard in any car, any age of the car.
How could the tech let it be delivered in that condition? Needless to say, we are very displeased with Mercedes. Funny how everyone that we talked to there begged for a "10" on their evaluation form... I hate to tell them that nobody is a Bo Derek there, that is for sure! (movie reference for you young people - Bo Derek starred in the movie "10" in the 80's - and the movie title was quite descriptive).....
But the car was road tested by the tech at Mercedes before we picked it up. There is NO way that the tech wouldn't have heard that - it was the loudest rattle I have ever heard in any car, any age of the car.
How could the tech let it be delivered in that condition? Needless to say, we are very displeased with Mercedes. Funny how everyone that we talked to there begged for a "10" on their evaluation form... I hate to tell them that nobody is a Bo Derek there, that is for sure! (movie reference for you young people - Bo Derek starred in the movie "10" in the 80's - and the movie title was quite descriptive).....
They get more budget, etc. when they score perfect. Broken system doesn't even work. Rating systems/surveys is a fairly garbage metric when people are so keen on "influencing" the numbers.
#4
Member
Man, I'm getting worried with all these stories on the rattle. I just picked up my sedan on Saturday, but have only really driven it a total of maybe 300km. Only noise I've had so far turned out to be from the Starbucks cups...but I'll be listening really darned close now...
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
#5
Newbie
Thread Starter
Man, I'm getting worried with all these stories on the rattle. I just picked up my sedan on Saturday, but have only really driven it a total of maybe 300km. Only noise I've had so far turned out to be from the Starbucks cups...but I'll be listening really darned close now...
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
Not good.
#6
Junior Member
Man, I'm getting worried with all these stories on the rattle. I just picked up my sedan on Saturday, but have only really driven it a total of maybe 300km. Only noise I've had so far turned out to be from the Starbucks cups...but I'll be listening really darned close now...
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
Drove over RR Tracks on a secondary road at about 60 KM/hr in Sport + mode.
Absolutely no rattles or clunking.
Ride was firm but not tooth rattling.
#7
Member
I wonder if you can track these rattle traps down to being made on a Monday or Friday?
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#8
i heard somewhere, in alabama every day is a monday or a friday... there go the sedans... jk!
#10
MBWorld Fanatic!
I had a really annoying noise coming from the passenger side .. it was so loud and annoying I couldn't take it anymore.. it was ruining the whole experience of the car.... my only choice was to open the door and throw my stupid wife out of the car!
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Grant Hummel (09-01-2017)
#12
Member
I had something similar in my old '91 BMW 535i...thought it was something going on with the exhaust...Had this odd "nagnagnagnagnagnagnagnagnag" sound coming from the right side.
#13
Somewhere, high above Svalbard, Gunga's mother in law watched with horror and awe as an angry, foot tall man, with a tightly rolled scroll under one arm, hectored a massive polar bear entering a gay Alabama high school drop out bar....the root cause of the infamous Vance rattle, finally!
In an instant, in the brilliant snow-reflected sunlight, the mother in law knew her daughter had, in fact, been listening all those years.
In an instant, in the brilliant snow-reflected sunlight, the mother in law knew her daughter had, in fact, been listening all those years.
Last edited by removedCFGaccount; 08-31-2017 at 10:30 AM.
#14
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Join Date: Nov 2016
Location: Toronto, ON
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2021 Mercedes C63s AMG Coupe
Man, I'm getting worried with all these stories on the rattle. I just picked up my sedan on Saturday, but have only really driven it a total of maybe 300km. Only noise I've had so far turned out to be from the Starbucks cups...but I'll be listening really darned close now...
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
Kind of paranoid :|
My sales guy also did the whole review routine with me...I didn't mind giving them a good review and they actually really went to bat for me.
#15
Newbie
Thread Starter
A quick update.... took our car in the next day. Actually, the dealer picked up the car at my wife's place of work... fixed the rattle (a fastener holding up a panel above the back seat was not installed properly at the factory). MB dealer was nothing but gracious in fixing the issue. The also filled the trunk with Mercedes gifts - keychains, throw blankets and winter floor mats, among other things.
They stepped up and took care of the problem. Obviously we were very disappointed the night of delivery, but they were great after we brought the problem to their attention. Thank you MB Dealer!
They stepped up and took care of the problem. Obviously we were very disappointed the night of delivery, but they were great after we brought the problem to their attention. Thank you MB Dealer!
The following users liked this post:
Grant Hummel (09-01-2017)
#16
A quick update.... took our car in the next day. Actually, the dealer picked up the car at my wife's place of work... fixed the rattle (a fastener holding up a panel above the back seat was not installed properly at the factory). MB dealer was nothing but gracious in fixing the issue. The also filled the trunk with Mercedes gifts - keychains, throw blankets and winter floor mats, among other things.
They stepped up and took care of the problem. Obviously we were very disappointed the night of delivery, but they were great after we brought the problem to their attention. Thank you MB Dealer!
They stepped up and took care of the problem. Obviously we were very disappointed the night of delivery, but they were great after we brought the problem to their attention. Thank you MB Dealer!