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Got in car. Radio won’t play

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Old 02-24-2018, 05:14 PM
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Got in car. Radio won’t play

musuc was fine. I stopped at gas station and got back in. Since then music won’t come on.

No mute isnt on. Everything is on from what I can tell. Just nothing coming out of speakers.

Anyone have this same problem?
Old 02-24-2018, 05:22 PM
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It will fix itself overnight
Old 02-24-2018, 05:55 PM
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What how?
Old 02-24-2018, 07:03 PM
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Could be a fuse, did you try any other stations/bluetooth etc..?
Old 02-24-2018, 10:22 PM
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Originally Posted by Cartman417
What how?
I've had this issue with my old C450 once a week and had it twice with the C43 as well. It was always back to normal after some time, usually overnight. Command system glitch, I'd guess disconnecting the battery or resetting might help to "fix" it faster
Old 02-25-2018, 01:47 AM
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The same thing happened to my car.

The dealer replaced the radio tuner, didn't work. Then replaced the whole COMAND system, didn't work. At the end, both needed replacing in order for it to work again. The whole job costed over $5000 for Mercedes. I dodged the bullet for having it repaired under warranty

It seems like a minor issue at first where the sat radio fails, then all sat related stuff fails (Sirius weather, traffic etc), ultimately the whole radio tab in COMAND fails.

I would advise you to take it into the dealer ASAP
Old 02-25-2018, 09:06 AM
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It can’t back on after we went and sat down for dinner
Old 02-25-2018, 10:40 AM
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Originally Posted by Cartman417
It can’t back on after we went and sat down for dinner
If the issue persist take it to the dealer, but if the issue is gone they won't be able to replicate it and there are no error code stored. I took the C450 twice with "no issues found/unable to replicate".
Old 02-25-2018, 11:55 AM
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Yep - had similar issue on month old c43 yesterday. playing bluetooth from iphone no issue including that morning. then notice no music. phone calls ok but screen showed “activating bluetooth audio”. seemed stuck like this. turn off/on car, deauthorised/reauthorised no luck. notice also the media interfaces where i had usb drive with music also not showing. getting anxious at this point. switched all off, got 3 phones all ready to prepare a mega complaint based on exhaustive troubleshooting and... turned on car and it acted like nothing happened! just started playing music from the phone again!
Old 02-25-2018, 02:19 PM
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anyone tried to reboot your COMMAND?
if you hold down the disc eject button for about 7 seconds it should reboot it. I haven't tried this personally.

Old 02-26-2018, 11:17 AM
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Originally Posted by unr1
anyone tried to reboot your COMMAND?
if you hold down the disc eject button for about 7 seconds it should reboot it. I haven't tried this personally.

https://www.youtube.com/watch?v=3BMve494zC8
I have had to do this once since purchasing last March. Solved the problem for me and hasn't happened since.
Old 02-26-2018, 12:29 PM
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I've than this happen in several cars. When safe. Turn off the car. remove key. open drivers door, then close the door. Start car. It should work. On some cars one needs to get out ,lock the car walk far enough away so the car knows its off.. let the alarm set. ( give it a couple of minutes this is usually enough time to curse at your stupid freaking car) Then open car get in starter up and you should be OK. If not wait over night and take it to the dealer the next day.. except it may start working...

Erik

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