2019 C43 AMG order - status, options, pics etc
12-20-2018, 11:29 AM
#876
Senior Member
Probably the same number: 1 (800) 367-6372. Also got this from google. It took me a bit of complaining for this guy to look the car up. All they need is the last 6 of the VIN. What I thought was funny is he's worked for the company for 20 some years and said he has 0 way to contact the VPC or Alabama's plant. I said, you mean its against policy for Customer Service to contact them. "Yes, I'd also be on the phone for hours with them because someone would post on the Forum what I did..."
12-20-2018, 11:52 AM
#877
Member
12-20-2018, 12:25 PM
#878
Member
I've emailed extensively with Debbie over at customer service. She has been very responsive and helpful, but is confined by the level of information available in the system.
12-20-2018, 04:10 PM
#879
ive called customer service many times. Absolutely zero help. my SA got my hopes up by saying " I was expecting it on the truck last night, and it did not show up, hopefully tonight"
12-20-2018, 04:58 PM
#880
Junior Member
Hey All, some lovely cars. Currently have the 2017 AMG C43 but lease is up in less than a year so am starting to get the itch. Was contemplating the e53 coupe but just cant justify the monthly payments. So settled back on the 2019 facelifted c43 Sedan.
Question: what doe the AMG trim kit get you if you already have the night pack? for example, If I want to get a Selenite Grey Metalic with night package and stain black rims. And I want to get the AMG side skirt and Spoiler that are high-gloss black, do I need to get the front lip, vents and diffuser also in the AMG trim? They are described as "deep-gloss"
confused! If any one can post some pics of the AMG trim and let me know the difference, greatly appreciated!
Question: what doe the AMG trim kit get you if you already have the night pack? for example, If I want to get a Selenite Grey Metalic with night package and stain black rims. And I want to get the AMG side skirt and Spoiler that are high-gloss black, do I need to get the front lip, vents and diffuser also in the AMG trim? They are described as "deep-gloss"
confused! If any one can post some pics of the AMG trim and let me know the difference, greatly appreciated!
12-20-2018, 06:25 PM
#881
Member
Hey All, some lovely cars. Currently have the 2017 AMG C43 but lease is up in less than a year so am starting to get the itch. Was contemplating the e53 coupe but just cant justify the monthly payments. So settled back on the 2019 facelifted c43 Sedan.
Question: what doe the AMG trim kit get you if you already have the night pack? for example, If I want to get a Selenite Grey Metalic with night package and stain black rims. And I want to get the AMG side skirt and Spoiler that are high-gloss black, do I need to get the front lip, vents and diffuser also in the AMG trim? They are described as "deep-gloss"
confused! If any one can post some pics of the AMG trim and let me know the difference, greatly appreciated!
Question: what doe the AMG trim kit get you if you already have the night pack? for example, If I want to get a Selenite Grey Metalic with night package and stain black rims. And I want to get the AMG side skirt and Spoiler that are high-gloss black, do I need to get the front lip, vents and diffuser also in the AMG trim? They are described as "deep-gloss"
confused! If any one can post some pics of the AMG trim and let me know the difference, greatly appreciated!
You can choose the AMG night package. Black exterior- mirror covers, front splitter, vents and rear exhaust tips and rear windows and AMG 18" wheels 5 spoke
if you choose the AMG exterior pack, it must be combined with the night package. It adds a bigger front splitter, black side skirts and rear spoiler and what they call "flics" on the rear bumper in black.
12-20-2018, 08:11 PM
#882
Hang in there! I'm sure they'll get this resolved, and I'm looking forward to your delivery pics/posts.
If not for married life and plans to have a baby next year, I would have ordered an M2 with manual. But I'm really glad I got this car. During my limited time with the car, it's been a joy and almost makes me forget that I don't have a third pedal. In terms of steering feel, I actually prefer the C43 compared to the M2 that my buddy uses as a daily driver.
If not for married life and plans to have a baby next year, I would have ordered an M2 with manual. But I'm really glad I got this car. During my limited time with the car, it's been a joy and almost makes me forget that I don't have a third pedal. In terms of steering feel, I actually prefer the C43 compared to the M2 that my buddy uses as a daily driver.
Last edited by speedlaw; 12-20-2018 at 08:17 PM.
12-21-2018, 08:16 AM
#884
Member
Join Date: Dec 2016
Location: penn's woods USA
Posts: 136
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2019 AMG C43 Sedan
I ordered my sedan July10th, sticker on the door jamb says 11/18. Delivered to dealer 12/11. Picked it up 12/18..
Last edited by noah phatt; 12-21-2018 at 09:36 AM.
12-21-2018, 09:03 AM
#886
Dealer contacted me yesterday and my car was on a truck and supposed to arrive today(FL). Ordered April first week you could put in and had first decade of Oct. build.
JasonG
JasonG
12-21-2018, 09:14 AM
#887
Senior Member
12-21-2018, 09:55 AM
#888
Member
Just got an email from customer service that my sedan is still at the factory in Vance. I'm not sure what status code it is, but I was told by my SA that it would be put on a truck today. If that doesn't happen, I'm going to escalate this as far as I can. Again, I can handle waiting. It's just the lack of information and consistent changing stories coming from MB.
12-21-2018, 10:30 AM
#889
I'm in Jefferson County, bought from a MD dealer.
12-21-2018, 11:41 AM
#890
Member
Another example of crossed signals 
So I got some good news. My SA confirmed with the transporter that the car was loaded onto a truck yesterday and departed. However, MB customer service has my car still located at the factory site in Vance, AL. One of these is fake news. The question is which one..
So I got some good news. My SA confirmed with the transporter that the car was loaded onto a truck yesterday and departed. However, MB customer service has my car still located at the factory site in Vance, AL. One of these is fake news. The question is which one..
12-21-2018, 01:10 PM
#891
Member
Another example of crossed signals So I got some good news. My SA confirmed with the transporter that the car was loaded onto a truck yesterday and departed. However, MB customer service has my car still located at the factory site in Vance, AL. One of these is fake news. The question is which one..
So I got some good news. My SA confirmed with the transporter that the car was loaded onto a truck yesterday and departed. However, MB customer service has my car still located at the factory site in Vance, AL. One of these is fake news. The question is which one..
12-21-2018, 01:14 PM
#892
Member
so funny you should say that. That is my working hypothesis. Just piecing together the timeline, the first time my car was posted as released to carrier matches about when it was put in the remote lot. So it could be on a truck heading back to the VPC to get the software update. That would be consistent with both stories.
12-21-2018, 01:22 PM
#893
Member
so funny you should say that. That is my working hypothesis. Just piecing together the timeline, the first time my car was posted as released to carrier matches about when it was put in the remote lot. So it could be on a truck heading back to the VPC to get the software update. That would be consistent with both stories.
This is exactly why cars need 5G wireless comm for updates, diagnostics, road and highway conditions, vehicle to vehicle communication.
Then this whole "We have to bring it back to update it" stuff would be done as it drove off the lot for delivery.
12-21-2018, 01:36 PM
#894
Member
I have no idea what is happening to mine then. I have never been released to carrier and I am in the remote lot. haha
This is exactly why cars need 5G wireless comm for updates, diagnostics, road and highway conditions, vehicle to vehicle communication.
Then this whole "We have to bring it back to update it" stuff would be done as it drove off the lot for delivery.
This is exactly why cars need 5G wireless comm for updates, diagnostics, road and highway conditions, vehicle to vehicle communication.
Then this whole "We have to bring it back to update it" stuff would be done as it drove off the lot for delivery.
Simple, right?
12-21-2018, 01:42 PM
#895
Member
Turns out, the dealer received the vehicle and parked it in what he thought was a safe place until pick up. A jacked up SUV was backing up and did not see the vet. He floored it while backing up since it was on a hill and manual transmission. Ran right over the center of the car back to about the windshield.
The body shop was trying to repair it before delivery! The entire front end needed to be replaced, including the engine!
From that point forward, my dad got a very good deal on all his cars and only picked up his Corvettes from the Bowling Green, Kentucky plant.
12-21-2018, 01:48 PM
#896
Senior Member
As far as the wait at least we're all in it together this forum is my support group keeping me from going crazier during. My better half rolls her eyes at me now whenever my order comes up in conversation 
12-21-2018, 01:49 PM
#897
Member
Funny story. So my dad ordered a corvette many years ago and the dealer kept pushing back the delivery. My dad drove over to the dealer and drove around back to their body shop. He saw the exact corvette he ordered basically bent in half with only dealer tags on it.
Turns out, the dealer received the vehicle and parked it in what he thought was a safe place until pick up. A jacked up SUV was backing up and did not see the vet. He floored it while backing up since it was on a hill and manual transmission. Ran right over the center of the car back to about the windshield.
The body shop was trying to repair it before delivery! The entire front end needed to be replaced, including the engine!
From that point forward, my dad got a very good deal on all his cars and only picked up his Corvettes from the Bowling Green, Kentucky plant.
Turns out, the dealer received the vehicle and parked it in what he thought was a safe place until pick up. A jacked up SUV was backing up and did not see the vet. He floored it while backing up since it was on a hill and manual transmission. Ran right over the center of the car back to about the windshield.
The body shop was trying to repair it before delivery! The entire front end needed to be replaced, including the engine!
From that point forward, my dad got a very good deal on all his cars and only picked up his Corvettes from the Bowling Green, Kentucky plant.
12-21-2018, 02:03 PM
#898
Member
BMW delivery is pretty smooth. You can track everything from start to boat at the port! A co-worker just did a Performance Center delivery for his M6 Gran Coupe. Such a great vehicle. He used to be able to hide the fact he was driving during conference calls. haha
Anyone planning on the AMG Performance Driving School after delivery?
Anyone planning on the AMG Performance Driving School after delivery?
12-21-2018, 02:46 PM
#899
Member
12-21-2018, 04:16 PM
#900
BMW delivery is pretty smooth. You can track everything from start to boat at the port! A co-worker just did a Performance Center delivery for his M6 Gran Coupe. Such a great vehicle. He used to be able to hide the fact he was driving during conference calls. haha
Anyone planning on the AMG Performance Driving School after delivery?
Anyone planning on the AMG Performance Driving School after delivery?
Is AMG school worth it over other driver programs?
