OE TUNING - HORRIBLE EXPERIENCE!!!!!
08-18-2018, 10:38 AM
#26
Member
the finger?
Last edited by Hungalow; 08-18-2018 at 10:39 AM. Reason: Added
08-18-2018, 12:02 PM
#27
MBWorld Fanatic!
as a small business owner myself, yes it is possible for fedex or ups to lose a package. label comes off, box gets jammed in sorting machine and thrown out, employee steals it. there are numerous ways a package gets lost. i cringe when i look at the extra amount i spend on insurance i never use. but the reality is, it takes one claim for it to pay off. especially if you ship goods you dont own or goods you cant absorb the cost of, you should pay the extra for insurance. I have never had an issue with UPS or Fedex or even USPS not paying out for lost or damaged goods.
this is BS, at minimum you should refund the tune amount which is essentially pure profit considering all you need is one guy time to program it.
yet another reinforcement of why I went with JB4 tune. until we can tune our ecu vs OBD, the only ecu tune id consider would be eurcharged in Toronto since it is close to me.
this is BS, at minimum you should refund the tune amount which is essentially pure profit considering all you need is one guy time to program it.
yet another reinforcement of why I went with JB4 tune. until we can tune our ecu vs OBD, the only ecu tune id consider would be eurcharged in Toronto since it is close to me.
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Chrisk03 (08-20-2018)
08-18-2018, 02:10 PM
#28
Senior Member
And, of course, Sven advises exculpatory clauses are strictly construed against the drafter, who limited such to products it sells, NOT services it sells.
Hint: bailee’s liability in a bailment for hire viz goods entrusted to it, for which it then provides a mere service.
Sven’s lawyer, Wee Ghose Yu, says squeal like a pig, OE.
Hint: bailee’s liability in a bailment for hire viz goods entrusted to it, for which it then provides a mere service.
Sven’s lawyer, Wee Ghose Yu, says squeal like a pig, OE.
08-19-2018, 10:56 AM
#32
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08-19-2018, 11:11 AM
#33
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On the plus side, it makes it easier to know what tuner to not choose for future purchases.
08-19-2018, 02:29 PM
#34
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removedCFGaccount (08-19-2018)
08-19-2018, 03:15 PM
#35
Senior Member
Let’s go, it’s Sven and da boys!
Yes, substantive law is strange. If you’d been reading for content, not form, you’d have seen this.
Ya, sure, you betcha!
Q.V.: Deliverance, a movie.
search is your friend. For several years I’ve offered similar advice to others on this forum regarding allocation of the risk of loss, shipment and destination contracts, and Consumer Protection Acts. You, and your fellow travelers merely sling mud and compare questionable performance statistics.
Sven says, have a nice day.
The majority of your posts are pictures of polar bears, this is a Mercedes forum. It’s not funny, it’s childish. Especially for someone who says his hands are too shaky to work on a car anymore...
Maybe if act more like an adult and stop saying, “Sven and the boys” in every post, people here will have more respect for you.
All coming from the guy that tried to negotiate with Terry on the JB4 and got denied. Then went and bought a more expensive and less powerful piggyback from Racechip.
http://www.n54tech.com/forums/showth...=28003&page=12
You are right the search tool is great!
08-19-2018, 07:09 PM
#36
The USPS lost my motorcycle ecu for about a month. But it was only a $350 ecu and fortunately in the winter when I wasn't riding much. Although I would never ship my C43 ecu. If I ever do get a tune it's going to be taking my car to the tuner. Not worth the risk to ship it even insured, IMO.
08-20-2018, 03:24 PM
#38
08-20-2018, 03:53 PM
#39
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Is this the same OE Tuning that helped this customer: https://mbworld.org/forums/e-class-w...oe-tuning.html
08-23-2018, 07:45 PM
#40
Member
Thread Starter
Brian, I agree. This has been a horrible experience for you. We do our best to support all of our customers and the products that are purchased through OE Tuning. We have no control over the variables with respect to shipping internationally and domestically. This is the first time we have seen an ECU get lost and not be recovered. FedEx lost the ECU somewhere in transit to Canada and have not shed any light on what happened to the package or its whereabouts.
We only insure the ECU for shipping at the customer's request, for the value they specify. After seeing FedEx and USPS not back their insurance in the past, this is why we have the following shipping and returns policy:
http://www.oetuning.com/returns/?SID...bcfjoig55eei54
We, just like you, want the ECU to show up and can't see how it could get lost in transit.....
We only insure the ECU for shipping at the customer's request, for the value they specify. After seeing FedEx and USPS not back their insurance in the past, this is why we have the following shipping and returns policy:
http://www.oetuning.com/returns/?SID...bcfjoig55eei54
We, just like you, want the ECU to show up and can't see how it could get lost in transit.....
*** UPDATE ***
Jeremy (owner) of OE Tuning had contacted me last week regarding this situation. He made things right and we now have a positive outcome!!! This shows me that he stands behind his company and the services they offer!!
08-23-2018, 07:59 PM
#41
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Bro let's be honest he was forced into doing that by the negative publicity he has been receiving on here.
He would not have helped you if you did not make all of your threads. I don't blame you for *****ing I would have 2
Either way oe reputation is shot around here
Can't undue what has already been done.
Happy it all worked out you are one of the lucky ones
08-23-2018, 08:00 PM
#43
To me, that shows that Jeremy realized word spreads on forums and social media real quick. This would affect business so "lets make it right" I'm curious what would have happened if you didn't post this on the forums.
08-23-2018, 10:31 PM
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