C450/C43 AMG
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Old Jul 9, 2019 | 01:47 PM
  #251  
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Originally Posted by BMS
We've sold quite a few of our V1 and now V2 intakes, lots of good performance reports. A few complaints here and there on fitment with the V1 which we rectified with the new V2 so there is plenty of clearance now.
Is it possible for us V1 owners to receive these parts that are on the V2 intakes so we no longer have these issues? Thanks.
Old Jul 9, 2019 | 02:41 PM
  #252  
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Originally Posted by ShazV6
Is it possible for us V1 owners to receive these parts that are on the V2 intakes so we no longer have these issues? Thanks.
Original purchasers from BMS who wish to can exchange their V1 intake for a V2 intake that includes new revised filters and piping for $100.
Old Jul 9, 2019 | 03:04 PM
  #253  
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Originally Posted by BMS
Original purchasers from BMS who wish to can exchange their V1 intake for a V2 intake that includes new revised filters and piping for $100.

So wait your going to charge the customer to fix the original design mistake?


Sorry but that doesn't sound right, your design is flawed and you are passing that problem to the customer?


I would think you would fix it for free?
Old Jul 9, 2019 | 03:32 PM
  #254  
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Originally Posted by BMS
Original purchasers from BMS who wish to can exchange their V1 intake for a V2 intake that includes new revised filters and piping for $100.
Ouch!
Old Jul 9, 2019 | 04:13 PM
  #255  
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Originally Posted by Dieseldan9
So wait your going to charge the customer to fix the original design mistake?


Sorry but that doesn't sound right, your design is flawed and you are passing that problem to the customer?


I would think you would fix it for free?
early adopter tax - BMS loves shafting customers with it. Same with the 2019 tune.
Old Jul 9, 2019 | 04:53 PM
  #256  
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Originally Posted by Dieseldan9
So wait your going to charge the customer to fix the original design mistake?


Sorry but that doesn't sound right, your design is flawed and you are passing that problem to the customer?


I would think you would fix it for free?
Not really, no. There is no design flaw. It's only happening to a handful of customers as we've already sold hundreds of these intakes with maybe a 2% fitment issue.
So on our V2 we made some dramatic changes so it can accommodate any anomalies within each persons vehicle.

Originally Posted by alexasa
early adopter tax - BMS loves shafting customers with it. Same with the 2019 tune.
I'm sorry but you never contribute to anything except come into threads and bash BMS. Really have nothing better to do?

-Payam
Old Jul 10, 2019 | 11:56 AM
  #257  
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alexasa,

How dare you make comments that aren't providing worship-like praise of BMS. They don't have Shiv to copy off of on this platform, so there are bound to be some bugs that need to be worked out. Give them a chance.

If you couldn't tell from some of the other threads, they don't like people pointing things out that aren't flattering or that they might have missed.
Old Jul 10, 2019 | 12:22 PM
  #258  
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Originally Posted by GuardianVA
alexasa,

How dare you make comments that aren't providing worship-like praise of BMS. They don't have Shiv to copy off of on this platform, so there are bound to be some bugs that need to be worked out. Give them a chance.

If you couldn't tell from some of the other threads, they don't like people pointing things out that aren't flattering or that they might have missed.
Lol, another one! Lots of parents buying these cars for their children it seems.

I know, right... Where is Shiv now anyways? Oh wait he's not really relevant anymore in any platform. It's okay though, our numbers and records speak for themselves.
My $220k Porsche Turbo S is breaking records left and right with the JB4 system, but hey what do we know.

-Payam
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Old Jul 10, 2019 | 12:40 PM
  #259  
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Originally Posted by BMS
Lol, another one! Lots of parents buying these cars for their children it seems.

I know, right... Where is Shiv now anyways? Oh wait he's not really relevant anymore in any platform. It's okay though, our numbers and records speak for themselves.
My $220k Porsche Turbo S is breaking records left and right with the JB4 system, but hey what do we know.

-Payam
just quoting so you can't go back and change this unprofessional response.
Old Jul 10, 2019 | 12:48 PM
  #260  
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Originally Posted by alexasa
just quoting so you can't go back and change this unprofessional response.
I don't go back and edit, not my style. I say it the way it is and sign my name under all my posts.

You guys come in here with childish responses when we're here trying to help customers.

-Payam
Old Jul 10, 2019 | 01:15 PM
  #261  
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Originally Posted by alexasa
just quoting so you can't go back and change this unprofessional response.
Thanks, was just about to do the same thing.

The completely immature, childish, and grossly unprofessional response shows who the real child in the conversation is. I really hope this community can see BMS for what they are after the response here and other threads.
Old Jul 10, 2019 | 01:39 PM
  #262  
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Originally Posted by GuardianVA
Thanks, was just about to do the same thing.

The completely immature, childish, and grossly unprofessional response shows who the real child in the conversation is. I really hope this community can see BMS for what they are after the response here and other threads.
I dunno, the canned filtered and "professional" response that is full of shiz from the other tuners pisses me off way more man.
Old Jul 10, 2019 | 01:41 PM
  #263  
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Originally Posted by BMS
I don't go back and edit, not my style. I say it the way it is and sign my name under all my posts.

You guys come in here with childish responses when we're here trying to help customers.

-Payam
You aren't helping customers, you're selling products and being less than honest in some of your posts. Not to mention also putting down or outright insulting people who actually tried to help and answer questions. You are also denigrating other vendor's products and then making shameless plugs of your products in threads that really aren't about you.

V2 intake is out because there was obviously an issue with V1. However, according to you less than 2% had problems, yet you went through the costly and time-consuming process of retooling and changing the design, and then purchasing those new components/materials from your suppliers . Ok. Boost fluctuations weren't causing any problems on the 2019 with the JB4, according to you, but low-and-behold a new boost control module is now out that better controls the boost. If boost wasn't the problem, why bring out a product that addresses a non-existent problem? And of course by denying that there was ever a mistake or a problem with your products, it makes it easier to justify asking people to buy something else and pay more money to you. Making money is the point, yes, but you're doing it in unscrupulous ways. BMS started with the mudslinging...I guess they can dish it out, but can't take it.

Last edited by GuardianVA; Jul 10, 2019 at 02:03 PM. Reason: sentence structure
Old Jul 10, 2019 | 01:59 PM
  #264  
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Originally Posted by munis
I dunno, the canned filtered and "professional" response that is full of shiz from the other tuners pisses me off way more man.
I can't say I'm a fan of that either. I've called out some of them too. I really wish there were a couple companies, that are heavy on the BMW side of things, that would start working on MB platforms. There are some over there that are very up front, admit their faults and mistakes, and don't try to denigrate forum members. And on top of it, their products are top notch.

The sad part about this, is that BMS does make some good products. There are plenty of worse companies out there, either with lesser products, or with terrible service and horrible communication skills. BMS' hubris, however, has only grown over the years, and they have never been good at admitting their mistakes or taking criticism (justified and unjustified).
Old Jul 10, 2019 | 02:06 PM
  #265  
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Originally Posted by GuardianVA
You aren't helping customers, you're selling products and being less than honest in some of your posts. Not to mention also putting down or outright insulting people who actually tried to help and answer questions. You are also making denigrating other vendor's products and then making shameless plugs of your products in threads that really aren't about you.

V2 intake is out because there was obviously an issue with V1. However, according to you less than 2% had problems, yet you went through the costly and time-consuming process of retooling and changing the design, and then purchasing those new components/materials from your suppliers . Ok. Boost fluctuations weren't causing any problems on the 2019 with the JB4, according to you, but low-and-behold a new boost control module is now out that better controls the boost. If boost wasn't the problem, why bring out a product that addresses a non-existent problem? And of course by denying that there was ever a mistake or a problem with your products, it makes it easier to justify asking people to buy something else and pay more money to you. Making money is the point, yes, but you're doing it in unscrupulous ways. BMS started with the mudslinging...I guess they can dish it out, but can't take it.
This is a much more constructive way to respond, and I respect you took the time to do so. I agree and apologize, I was childish but only to the same childish responses from you and Alexasa.

I'm not sure how we are not honest with our posts and not helping customers. They asked a question and we responded with information. I don't think I personally have said anything about other vendors products.

V1 did not have issues with our test vehicles locally. It seems that some of them had issues out of the country etc. So we made some changes to our design. No extra tooling or time, just a few little changes for clearance.

The BCM and JB4 tuning is Terrys territory and expertise. The BCM was initially designed for larger turbos and absolute maps which I was working on. 2019 platform had nothing to do with that, and I haven't seen the boost issues from them.
They're hitting target like all the others. I'll forward this to him so he can further answer your concerns with details and data.

-Payam



Old Jul 10, 2019 | 08:44 PM
  #266  
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This is stupid I am done with this bms bull**** I am closing this thread if I can



BMS I love rhe jb4 but wth with the intake bs
Old Jul 11, 2019 | 12:31 AM
  #267  
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Originally Posted by Dieseldan9
So wait your going to charge the customer to fix the original design mistake?

Sorry but that doesn't sound right, your design is flawed and you are passing that problem to the customer?

I would think you would fix it for free?
The v1 design isn't flawed and we've got over 200 v1 intakes out working well.

That said we've made improvements to the intake based on market feedback and came out with the v2 design a few months ago. If a customer decides to upgrade to the v2 intake we're facilitating that for basically the cost of the new filters. We provide the updated inlet piping free of charge. While we don't expect many will want to bother updating we wanted to provide that path for those who want the newest and latest thing. Personally I expect v1 customers will decide to take advantage of this years down the road when their filters are really trashed and it's time to clean or replace them. And we'll be here to help them should they choose to upgrade some day.

Also worth noting we plan to resell the v1 intakes we collect on exchange with new filters for a discounted price down the road for value oriented customers.

Now we'll see if MST decides to provide you with free turbo inlets when they finally realize that is where the C43 intake restriction really is.

Last edited by BMS; Jul 11, 2019 at 01:02 AM.
Old Jul 11, 2019 | 12:36 AM
  #268  
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Originally Posted by alexasa
early adopter tax - BMS loves shafting customers with it. Same with the 2019 tune.
Ironic as literally before I jumped back in this thread I was looking over a 2019 customer log running 12.0, trying to see what tweaks we can do to get him down in to the 11s.

While I don't agree with Payam's response (we train employees to ignore obvious agitators) I can at least understand where he's coming from. We're here providing excellent tuning solutions without the usual Mercedes tax. We spend countless hours helping customers with free tuning analysis and are always working on free firmware updates, new maps, etc. It can be frustrating to have a few agitators who don't even run the product coming up with a negative post at every turn. I read someone mention Shiv. If we over charged up front for our products it would be a lot easier to absorb hardware updates. If Shiv is still anything like he was during his BMW days he'd sell something as capable as the C43 JB4 for $1299 and then still nickle and dime you for an update every few months. So spare us on that.

$149 for an optional BCM module adding functionality that the normal C43 JB4 (or any other C43 tuner) doesn't include seems like a great value to me. Not to mention the free JB4 firmware updates we continually provide including the update to enable it.

To each their own though. These are all optional updates that many are thankful to have access to. The BCM module, just like the V1->V2 intake upgrade for $100, and the JB1->JB4 upgrade for $100, are there for those who want them.

Last edited by BMS; Jul 11, 2019 at 01:07 AM.
Old Jul 11, 2019 | 07:55 AM
  #269  
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Originally Posted by BMS
Ironic as literally before I jumped back in this thread I was looking over a 2019 customer log running 12.0, trying to see what tweaks we can do to get him down in to the 11s.

While I don't agree with Payam's response (we train employees to ignore obvious agitators) I can at least understand where he's coming from. We're here providing excellent tuning solutions without the usual Mercedes tax. We spend countless hours helping customers with free tuning analysis and are always working on free firmware updates, new maps, etc. It can be frustrating to have a few agitators who don't even run the product coming up with a negative post at every turn. I read someone mention Shiv. If we over charged up front for our products it would be a lot easier to absorb hardware updates. If Shiv is still anything like he was during his BMW days he'd sell something as capable as the C43 JB4 for $1299 and then still nickle and dime you for an update every few months. So spare us on that.

$149 for an optional BCM module adding functionality that the normal C43 JB4 (or any other C43 tuner) doesn't include seems like a great value to me. Not to mention the free JB4 firmware updates we continually provide including the update to enable it.

To each their own though. These are all optional updates that many are thankful to have access to. The BCM module, just like the V1->V2 intake upgrade for $100, and the JB1->JB4 upgrade for $100, are there for those who want them.
you realize that is your first actual data point that you've provided for a 2019? it's been almost a year that the car has been out.

anyways - it would be way easier buying a product that is actually supported with proof of it functioning correctly. Dyno's - logs - etc.

i'm not trying to be an "agitator" - i'm trying to get solid information regarding the products you sell. you'd get it way worse on other forums for not providing actual data for your products. Many here seem to be new to the scene and are somewhat blindly buying the product. just because you sell 10 a week doesn't mean they are all functioning as designed. There is obviously something different about the 2019 that parties seem to neglect to mention or understand.

you guys also never provided good info regarding the intake - at one point there was promise of more data regarding temps etc.
Old Jul 11, 2019 | 10:05 AM
  #270  
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C43
I dont have a dog in this fight and am new to the world, but this isnt the first time a company has developed a product and then come out with version 2 after there were flaws, issues, fitment problems, or just more research done. I dont know if they stuck by V1 when customers had issues but it seems they did. With that, they worked to develop V2 to better serve their customer base.
We arent dealing with Hondas guys. These are high-profile vehicles.
I bought an RSC racing clutch for my V8 Vantage because the stock one crapped out. A known problem and AM acknowledged to some degree. $6700 later, the new clutch was in and working fine, until one day, the clutch started to wear quicker and quicker... Boom, I went back to RSC and they had notice similar issues and had already come out with v2 of the same clutch. Boom, i bought another and it works great.

How many of you people are still using iPhone 3G's on the original firmware!?

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