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Minor concern after talking to salesman

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Old Aug 2, 2008 | 07:46 PM
  #1  
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Question Minor concern after talking to salesman

My car is supposed to be delivered in two weeks. My salesman said that part of getting the car ready for delivery requires the service department to put 20-40 miles on the car. Is he telling me the truth? What have current owners experienced? How many miles were on your cars when you purchased them?

Thanks-

Last edited by yaymitch; Aug 3, 2008 at 12:10 AM.
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Old Aug 2, 2008 | 07:51 PM
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Originally Posted by yaymitch
My car is supposed to be delivered in two weeks. My salesman said that part of getting the car ready for delivery requires the service department to put 20-40 miles on the car. Is he telling me the truth? What have current owners experienced? How many miles on your cars when purchased?

Thanks-
I highly doubt that. I dont know if it's the same for AMG cars, but for my ML320 i got it with 2 miles, it just came off the truck.

Maybe since they will have it they want to let other potential buyers test drive? If so, thats jacked up.
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Old Aug 2, 2008 | 07:55 PM
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Originally Posted by CrazyDonkey
I highly doubt that. I dont know if it's the same for AMG cars, but for my ML320 i got it with 2 miles, it just came off the truck.

Maybe since they will have it they want to let other potential buyers test drive? If so, thats jacked up.
Tell him he's full of ****, and that if the car has more than 5 miles on it, you want a 10k discount for the priviledge of his driving it around, or you'll leave it sitting on his lot and move to another dealer.

AMG engines are broken in on the bench at the factory, and your car should be delivered with almost no mileage. The first 1k miles are yours to break in the transmission.

If you really want to roast him, give MBUSA a shout and tell 'em your story. Seriously, this is an absolute farce.

Last edited by UK-C200; Aug 2, 2008 at 08:01 PM.
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Old Aug 2, 2008 | 07:55 PM
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Originally Posted by CrazyDonkey
I highly doubt that. I dont know if it's the same for AMG cars, but for my ML320 i got it with 2 miles, it just came off the truck.

Maybe since they will have it they want to let other potential buyers test drive? If so, thats jacked up.
If that's true then they can have it, I was afraid of that. They will not budge on price and if I am paying MSRP it better not go out for test drives.
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Old Aug 2, 2008 | 07:56 PM
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Originally Posted by yaymitch
My car is supposed to be delivered in two weeks. My salesman said that part of getting the car ready for delivery requires the service department to put 20-40 miles on the car. Is he telling me the truth? What have current owners experienced? How many miles on your cars when purchased?

Thanks-
8 miles on my 2004 E55...40 miles seems excessive. The only reason my car had 8 miles was I had them tint the car when it arrived at the dealership. To be honest with you I think there full of it...
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Old Aug 2, 2008 | 08:04 PM
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Originally Posted by AMGfan
8 miles on my 2004 E55...40 miles seems excessive. The only reason my car had 8 miles was I had them tint the car when it arrived at the dealership. To be honest with you I think there full of it...
Yep - he's full of ****, and when paying MSRP for the thing, it should have nothing on the clock. At MSRP, you can pick your dealer, and I'd *strongly* suggest you give MBUSA a call to *****!


Seriously - what dealership is this?!
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Old Aug 2, 2008 | 08:05 PM
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Originally Posted by yaymitch
If that's true then they can have it, I was afraid of that. They will not budge on price and if I am paying MSRP it better not go out for test drives.
I would report it to MBUSA honestly. i wouldnt even tell the dealer you are. Also contact the the Regional Manager.

i guarantee they are going to use it for test drives.
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Old Aug 2, 2008 | 08:11 PM
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yaymitch: Having sold MB before, I have seen many cars with 20-40 miles on odometers.

When cars go through preparation center they are driven on test track to complete number of tests and adjustments.

So it is not unusual.

Do not worry about it.
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Old Aug 2, 2008 | 08:17 PM
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Originally Posted by Vadim @ VRP
yaymitch: Having sold MB before, I have seen many cars with 20-40 miles on odometers.

When cars go through preparation center they are driven on test track to complete number of tests and adjustments.

So it is not unusual.

Do not worry about it.
Care to explain? I did the tour at Affalterbach last year, and interesting enough this little bit of info was not mentioned, and the AMG's on the lot here in the UK are delivered to the customer with < 5 miles on them daily.
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Old Aug 2, 2008 | 08:25 PM
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Total & typical salesman know nothing about the car crap!

Tell him to put exactly what he says about putting mileage on the car for testing in writing so you can approve it.

Additionally post his name & dealership on the forum!

It will get back to MB pretty quick I am sure!

Good luck & take charge after all it's your dollars!
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Old Aug 2, 2008 | 08:27 PM
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Originally Posted by Vadim @ VRP
yaymitch: Having sold MB before, I have seen many cars with 20-40 miles on odometers.

When cars go through preparation center they are driven on test track to complete number of tests and adjustments.

So it is not unusual.

Do not worry about it.
This was also true with Porsches when my father was buying his (60s-70s). After the car was assembled it was driven several miles (about 50 if I recall) on their test track to test for performance, rattles, etc.
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Old Aug 2, 2008 | 08:29 PM
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Originally Posted by yaymitch
My car is supposed to be delivered in two weeks. My salesman said that part of getting the car ready for delivery requires the service department to put 20-40 miles on the car. Is he telling me the truth? What have current owners experienced? How many miles on your cars when purchased?

Thanks-
When I picked up my car 2 weeks ago it had 14 miles on the odometer.
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Old Aug 2, 2008 | 08:30 PM
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Originally Posted by bizguy4u
Total & typical salesman know nothing about the car crap!

Tell him to put exactly what he says about putting mileage on the car for testing in writing so you can approve it.

Additionally post his name & dealership on the forum!

It will get back to MB pretty quick I am sure!

Good luck & take charge after all it's your dollars!
How many miles on your C63 when you got it? Thanks-
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Old Aug 2, 2008 | 08:34 PM
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Originally Posted by Musikmann
This was also true with Porsches when my father was buying his (60s-70s). After the car was assembled it was driven several miles (about 50 if I recall) on their test track to test for performance, rattles, etc.

AMG breaks the motor in on a dyno at the factory - they are all hand build, and if they don't pass a set of performance tests, they never make it to a car. It's been over a year since I did the tour, but the cars are packed for shipping with nothing on the odometers, and as I mentioned before, I see cars waiting on their new owners with < 5 miles on them all the time. (I don't live very far from London's premier AMG dealer - http://www.mercedes-benzbromley.co.uk )
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Old Aug 2, 2008 | 08:37 PM
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If mine has miles like that, they can keep it. I'll take my cashiers check to someone else.

Seems like every day I hear about some new horror stories at a dealer. Now I have to watch every dealer employee to make sure they don't drive it, scratch it, rag on it, dirty it, play my radio, smoke in it, jack with my seat settings, ect. " Just fix my car ", otherwise leave it alone.


-Troy

Last edited by Glock Guru; Aug 2, 2008 at 08:41 PM.
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Old Aug 2, 2008 | 08:41 PM
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Originally Posted by yaymitch
How many miles on your C63 when you got it? Thanks-
Exactly 4 miles!

My salesman who I have dealt with on over 15 MB cars called to make sure it was alright to take it to the gas station to top off the tank!

The mileage is mainly driving it onto the transporter from the factory.
Then transporter to pier and then off the ship.
Then back onto another loader at Baltimore, Jacksonville wherever etc.

There is absolutely no testing of your car other than making sure its immaculate and everything fires up.

No way they want some numbty dinging it or messing it up by taking it around the block!

UK-C200 is spot on. I have done the factory tour also. They are **** about this being your machine from day one!
Not some nitwit at the dealership putting any miles on it!

Last edited by bizguy4u; Aug 2, 2008 at 08:44 PM.
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Old Aug 2, 2008 | 08:42 PM
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Mine was delivered to the dealership from the VRP with 22 miles on it. I picked up on this immediately and was satisfied that the paperwork they showed me backed up that those miles came from the VRP. Dealer put on another 7 or so (standard for a dealership PDI - Used to do some myself).

As Vadim points out, not unusual.
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Old Aug 2, 2008 | 08:43 PM
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Sounds like this dealer is looking for a free lunch.
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Old Aug 2, 2008 | 09:00 PM
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OK, thanks for the responses. I pinged my salesman and no response so far.

Last edited by yaymitch; Aug 4, 2008 at 07:20 PM.
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Old Aug 2, 2008 | 09:02 PM
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Warm up the pit and get ready for the FLAME!!!!
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Old Aug 2, 2008 | 09:37 PM
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My car had 23 mi when I picked it up. I'm almost certain these miles were put on at the dealer, but to be honest I really didn't care. I know it was their first C63, and I know they were all excited to see it. I really don't see 20 some miles being that big of a deal? That's like a trip down to the supermarket and back for me.

When I took delivery I looked over the car, the tires were in like new shape, basically looked like it rolled off the factory floor. That was good enough for me. But regardless, they should honor request if it really matters to you that much.
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Old Aug 2, 2008 | 10:56 PM
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Mitch is this Rob in Austin saying this?
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Old Aug 2, 2008 | 10:56 PM
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As a tech myself the highest miles I have personally seen on a car during PDI(pre-delivery inspection) was 36, that was on an 08' SLR. Although I have heard that the first SLR's were coming off the truck with sometimes over 100 miles.

I would say that 90% of the cars that I do PDI have around 10 miles on them when I'm done and I put around 3 of those miles on myself. It's not uncommon for a vehicle that sits on the lot for a while to aquire miles through test drives. But for a car that was just delivered I would expect that no more than 20 miles should be put on the car.
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Old Aug 2, 2008 | 10:58 PM
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Originally Posted by AMG3Y3CON
Mitch is this Rob in Austin saying this?
Yes, I sent him an email tonight. I don't want to judge too quickly, but my concern is that these miles will be from test drives and salesmen with no concern for the break-in period.

Last edited by yaymitch; Aug 4, 2008 at 07:21 PM.
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Old Aug 2, 2008 | 11:46 PM
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Originally Posted by yaymitch
Yes, I sent him an email tonight. I don't want to judge too quickly, but I do have some concerns. It seemed weird after I thought about it. The fact he went out of his way to tell me the car would have 20-40 miles before I get it. Why 20-40? Why not a more precise estimate? And then he tells me AMG does complete testing on the engine before they complete the car. If that is the case why do they need to put all those additional miles on the car. My concern is that these miles will be from test drives and salesmen with no concern for the break-in period.
Awesome, I will make sure to forward my concern about this as well. I honestly don't care if they "need" to do anything. I won't be having my car serviced at their dealership anyways so I don't want more than 2 miles on my car or I will raise hell like usual
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