propain

I just got charged for it. $260.

I called to cancel and they offered $100 discount. So $130 for 12 months. Do you think this service is worth it?

drawde

I don't have it, but in case this i'm not the only one that didn't know this.. the SOS button works even if you're not signed up for teleaid. Just thought I'd throw that in there in case anyone else didn't know that.

propain

Yeah, but you get charged for it. Not sure how much but id bet its pricey to deter people from using it and not the service.

I like the theft protection. If the alarm goes off for more than 20 seconds I get a text. I can also remote open my doors with my phone. They will also track the car if its stolen and forward the GPS info to the police.

AMG_G

With cell phones so readily available I don't see the need for this. If you have keyless go you can't even lock your keys in the car. I would rather spend that money on sat radio.

ZephyrAMG

Is this a stand alone option? Are all cars equipped then all you have to do is activate? I remember it states TELAID on a separate line on the sticker but I never activated it.

I think the deal you have is good. Plus the amenities make it worth while (unlock, locator, etc...)

bluejae

there's an sos button?

Savoy6

i cancelled mine once they borked the google maps download to car. thats the only thing i used it for.

propain

They come with it for free for the 1st year I think. To activate it you need to put a CC on file. So when the year is up they hit your account. If your not on top of your finances you wouldn't even notice it.

Yeah, the accident detection, unlock and theft detection is worth $10 a month for me. Never know, might crash and be knocked out at the wheel. They call emergency services for you at the moment of impact and use your GPS for your location. Could save your life.

ejsheltra

Are you certain that the teleaid SOS button works when service is not in place? I question that because our SOS button was pushed before the service was ever applied for and there was never a response of any kind, bill or otherwise. I would check with the dealer on that issue.

ATL_MB

Not sure about TeleAid, but mBrace still works with Google maps. I use it a couple times a week for work.

iatacs19

If it's not too late, you are better off switching to mBrace. It supports the send function from Google Maps. (which is the only reason I really paid for the Tele-Aid option)

MY2009 owners have to wait until November to be able to switch.

Questions

Yes, 3rd + for mBrace and google maps destination download. Works pretty darn well, though not flawlessly.

drawde

It works, at least mine did. I've pressed it before in the past, been able to cancel it no problem. But the last time, my friend pressed it and I guess I waited a little too long to cancel it, and I couldn't get out of it. The COMAND pretty much doesn't let you do anything while it's connecting.. No GPS, music, menus, anything.. I pulled over and was going through the owners manual, checking online for how to get rid of it, turning the car on and off, locking and unlocking, etc.. The usual scientific troubleshooting stuff (lol). Was contemplating a battery disconnect but decided to call teleaid/mbrace to get it fixed.. On hold for a while, they hung up on me once while transferring me.. One girl told me they were mbrace not teleaid and they're not sure how to get rid of it. Gave up on them..

After about 30-45 minutes (not even an exaggeration) of trying all this stuff, i hear a voice coming through my dash. He's asking if everything's OK, blah blah, i told him we pressed it by accident, didn't think it'd work cause I don't have teleaid. He said no problem, and fixed it. He said he's the only one that can get rid of that screen and get my COMAND working again.

30-45 minutes? REALLY? good thing it wasn't a real accident, I'd probably be dead or unconscious.

drawde

How do they charge you? They didn't ask for any of my info, this happened a while ago and haven't received any bills..

bodyguard

When my S 63 was stolen, I immediately called the police, and then I called to have Tele Aid track my car. They refused to do it unless I gave them a police report number. I explained to them ( according to the police ) it could take hours to get that report number. They said until I give them that number nothing can be done. Six hours later when I obtained the report number, I called back, and they told me they still could not track my car because they had to verify that the report number I gave them was legitimate. I wonder if I had a serious accident with the car, would they send help immediately, or would I have to supply an accident report number first ? By the way, The car was never recovered. Thank you Tel Aid !

jvanbrecht

For the record, any cellular communication device (whether it be a cell phone, or teleaid/mbrace/onstar is required to be able to contact emergency services, regardless of whether or not it is activated. As long as you have signal, it will work)

As for its usefulness, my car did not have it installed, but I looked at the mbrace literature, and it includes CPO'd cars, first year (or 6 months, I forget) is free, when I asked about it, they told be to come back in Nov for the free install of the hardware (if they remember they offered it to me for free). Due to contractual requirements between MB and Teleaid, I have to wait 2 years from the original purchase date of the vehicle before I can switch to mbrace) I have no SOS button thats why I suspect I do not have the hardware currently installed.

We will see if they remember to do it for free though

ZephyrAMG

Most 2010s don't even have it installed. MB didn't even bother. Mine has the red button by the sunroof but I find myself always pressing it on accident because its in my way...