AMG - positive response to letter
Thread Starter
MBWorld Fanatic!
Joined: Dec 2009
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From: Prague, Czech Republic
2009 C63, 2007 GL 450
AMG - positive response to letter
Guys,
Just to show the old adage that "you can attract alot more bees with honey than vinegar" I wrote AMG a letter about 3 weeks ago. My letter was fairly basic in my priase for the M156 and the beauty of the powerplant in the C63. I mentioned that many owners had wished for a few things to meet the performance of the engine such as better cooling (had suggested AMG design studio look at vented hood) and better rubber.
Anyway, just got a delivery by courier late yesterday from AMG. I am registered for their academy event in Brno in October and in a brief letter they sent they said that they would keep a SLS open for me at the event even though I choose the use of your car option for the event. This should be fun. They also included a nice t-shirt and fleece jacket (pics attached). Seems they do appreciate our brand loyality afterall.
D
Just to show the old adage that "you can attract alot more bees with honey than vinegar" I wrote AMG a letter about 3 weeks ago. My letter was fairly basic in my priase for the M156 and the beauty of the powerplant in the C63. I mentioned that many owners had wished for a few things to meet the performance of the engine such as better cooling (had suggested AMG design studio look at vented hood) and better rubber.
Anyway, just got a delivery by courier late yesterday from AMG. I am registered for their academy event in Brno in October and in a brief letter they sent they said that they would keep a SLS open for me at the event even though I choose the use of your car option for the event. This should be fun. They also included a nice t-shirt and fleece jacket (pics attached). Seems they do appreciate our brand loyality afterall.
D
Member
Joined: Feb 2010
Posts: 158
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From: San Antonio, Texas
2010 P31 Obsidian; 1990 ZX11
Cool, thanks for sharing the positive exchange. Good to see they can be responsive to honest feedback and an expression of gratitude. The apparel gifts are a nice classy touch as well. Enjoy the SLS. Hope I can catch the event for the ice lake in Arjeplog, Sweden; if I'm not too late.
Thread Starter
MBWorld Fanatic!
Joined: Dec 2009
Posts: 1,194
Likes: 2
From: Prague, Czech Republic
2009 C63, 2007 GL 450
Cool, thanks for sharing the positive exchange. Good to see they can be responsive to honest feedback and an expression of gratitude. The apparel gifts are a nice classy touch as well. Enjoy the SLS. Hope I can catch the event for the ice lake in Arjeplog, Sweden; if I'm not too late.
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MBWorld Fanatic!
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From: Prague, Czech Republic
2009 C63, 2007 GL 450
European events have some great tracks and more options.
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Thread Starter
MBWorld Fanatic!
Joined: Dec 2009
Posts: 1,194
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From: Prague, Czech Republic
2009 C63, 2007 GL 450
If you wrote MB USA then that is what to be expected. I have bought my cars through MBUSA as they are cheaper in the US, but have always found them to be arrogant and a pain to deal with. My experience with MB in Europe has been very different. They are much more down to earth and seem to realize the value of a customer. I would write the PR department of AMG in Germany and see what response you get...that is what I did.
Thread Starter
MBWorld Fanatic!
Joined: Dec 2009
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From: Prague, Czech Republic
2009 C63, 2007 GL 450
I would however go direct to the bosses in Germany to the following people:
Pietro Zollino, Product Communication,
Tel.: +49 711 17-75855, email: pietro.zollino@daimler.com
Johannes Riegsinger, Public Relations Mercedes-AMG,
Tel.: +49 7144 302-581, email: johannes.riegsinger@daimler.com
Hope this helps.
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Joined: Jul 2010
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E63
Guys,
Just to show the old adage that "you can attract alot more bees with honey than vinegar" I wrote AMG a letter about 3 weeks ago. My letter was fairly basic in my priase for the M156 and the beauty of the powerplant in the C63. I mentioned that many owners had wished for a few things to meet the performance of the engine such as better cooling (had suggested AMG design studio look at vented hood) and better rubber.
Anyway, just got a delivery by courier late yesterday from AMG. I am registered for their academy event in Brno in October and in a brief letter they sent they said that they would keep a SLS open for me at the event even though I choose the use of your car option for the event. This should be fun. They also included a nice t-shirt and fleece jacket (pics attached). Seems they do appreciate our brand loyality afterall.
D
Just to show the old adage that "you can attract alot more bees with honey than vinegar" I wrote AMG a letter about 3 weeks ago. My letter was fairly basic in my priase for the M156 and the beauty of the powerplant in the C63. I mentioned that many owners had wished for a few things to meet the performance of the engine such as better cooling (had suggested AMG design studio look at vented hood) and better rubber.
Anyway, just got a delivery by courier late yesterday from AMG. I am registered for their academy event in Brno in October and in a brief letter they sent they said that they would keep a SLS open for me at the event even though I choose the use of your car option for the event. This should be fun. They also included a nice t-shirt and fleece jacket (pics attached). Seems they do appreciate our brand loyality afterall.
D
Now if I only lived in Europe haha!
Thread Starter
MBWorld Fanatic!
Joined: Dec 2009
Posts: 1,194
Likes: 2
From: Prague, Czech Republic
2009 C63, 2007 GL 450
Wouldn't hold your breath on the vented-hood. That been said the AMG rep did mention they were looking at bringing a DTM version of C63 out very much like the BS models. Still in the works he said, but would have somewhere around 520 or so at crank and a ton of body work, lowered, special light-weigh rims, CF etc etc....BUT seems they will only make it for Europe/world as they are not sure about EPA and US cert of car. He said he would give me more details at the AMG event in Oct.
