C63 AMG (W204) 2008 - 2015
Sponsored by:
Sponsored by:

Special Props to ACG-San Diego and HRE..

Thread Tools
 
Search this Thread
 
Rate Thread
 
Old May 20, 2011 | 02:52 PM
  #1  
Pertplus's Avatar
Thread Starter
MBWorld Fanatic!
 
Joined: Dec 2008
Posts: 2,169
Likes: 75
From: San Diego
Hyperion's Candy-Coated 4 x 4
Special Props to ACG-San Diego and HRE..

As I posted earlier, I ordered some HREs through ACG San Diego in April and although there has been a slight delay in the delivery of the wheels, I want to sound off on how professional James/Peter have been, and not to mention the entire crew of people at HRE I have spoken with (both currently and in the past).

I am writing this because I know it is a little more salacious and juicy to read about when shops do their customers "dirty" or when manufacturers promise and dont deliver and people feel that they have been getting the run around. Well this has not been one of those situations, and I feel it is just as important to let people know about those businesses where customer service is a top priority.

I couldn't ask for a better group of guys to be dealing with down here, and I mean that in regards to James/Peter as well as their fantastic techs, Assan and Steve. And as far as HRE, not only do they make great wheels, but their employees truly care about the end-customer getting their wheels and that makes it refreshing to deal with an entity that truly values their reputation.

My wheels should be arriving today, but in the midst of how we often talk about what's wrong with some of the things in this industry, I felt it was imperative to also highlight what's also right with it.

Pert Plus aka Pert Pleezy aka Matt
Reply
Old May 20, 2011 | 02:56 PM
  #2  
PetroC63's Avatar
MBWorld Fanatic!
 
Joined: Aug 2005
Posts: 2,207
Likes: 2
From: North Jersey
2012 CTS-V
+1

I've never had a problem dealing with James(ACG).

Top notch customer service.
Reply
Old May 20, 2011 | 03:45 PM
  #3  
superlubricity's Avatar
Super Moderator Alumni
 
Joined: Dec 2009
Posts: 2,189
Likes: 6
From: USA
2011 GLK 350, 2013 GT-R, & 2013 RAM 1500
Originally Posted by PetroC63
+1

I've never had a problem dealing with James(ACG).

Top notch customer service.
Agree 100%.
Reply
Old May 20, 2011 | 03:46 PM
  #4  
MNL ICE's Avatar
MBWorld Fanatic!
 
Joined: Jul 2008
Posts: 1,569
Likes: 2
From: Los Angeles / Manila
08 C63 AMG
Im not reading what you posted Im just waiting for the pix
Reply
Old May 20, 2011 | 04:27 PM
  #5  
_AMG_'s Avatar
MBWorld Fanatic!
 
Joined: Jul 2009
Posts: 6,677
Likes: 4
From: Los Angeles
C63
I have dealt with James and Peter once and I would love to deal with them again. Great customer service.
Reply
Old May 20, 2011 | 09:42 PM
  #6  
WhitePano's Avatar
Senior Member
 
Joined: Apr 2010
Posts: 364
Likes: 0
S63 / CLS63
Wish I could say the same
Reply
Old May 20, 2011 | 10:13 PM
  #7  
HRE_Wheels's Avatar
Former Vendor of MBWorld
 
Joined: Feb 2011
Posts: 947
Likes: 3
A car
Thanks Matt !! Sorry I'm out of country and delay on responds.

Always a pleasure to deal with James/Peter.
Reply
Old May 21, 2011 | 02:26 PM
  #8  
avengerboater's Avatar
Super Member
 
Joined: Sep 2009
Posts: 948
Likes: 0
From: Seattle, WA
C63 AMG
Another for James and ACGSD!!!
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old May 26, 2011 | 05:54 AM
  #9  
REZ-RACER's Avatar
Junior Member
 
Joined: Jan 2011
Posts: 43
Likes: 0
From: San DIego
C63 AMG
also wanted to give a to ACGSD guys their are very helpful. Glad I have a shop that is close by to take my C63!!
Originally Posted by avengerboater
Another for James and ACGSD!!!
Reply
Old May 26, 2011 | 10:37 AM
  #10  
Sincity's Avatar
MBWorld Fanatic!
 
Joined: Feb 2003
Posts: 5,983
Likes: 21
From: Vegas and Vancouver, BC
.
When I was having my K2 installed, I was impressed with the care they exhibited when mounting tires.
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 


You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 06:05 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE