Who's BS Got Taken for a Joyride?
Super Member
Joined: Mar 2009
Posts: 911
Likes: 22
From: Ottawa, Canada
2014 C63 507, 2012 R350
Hmmm...not good.
I also have nothing but good things to say about Star Motors, although their service group I did get pissed at them, I thought they handled my issues poorly. It has to be said, though, who was the shop foreman who handed over the keys to a mechanic and a guy holding a camera? Never a good sign...
I also have nothing but good things to say about Star Motors, although their service group I did get pissed at them, I thought they handled my issues poorly. It has to be said, though, who was the shop foreman who handed over the keys to a mechanic and a guy holding a camera? Never a good sign...
Super Member
Joined: Mar 2009
Posts: 911
Likes: 22
From: Ottawa, Canada
2014 C63 507, 2012 R350
Star Motors has responded about an hour agon on autoblog:
We at Star Motors of Ottawa take this posting very seriously. Yves Laberge, General Manager and Jeff Mierins, Owner of Star Motors of Ottawa do not condone the actions on this video. Within minutes of learning about the recording, the two individuals involved were brought in for explanations and disciplinary actions. We also contacted the customer who purchased the vehicle and informed him of this incident. As a certified race car driver, he understands that power can make people do irrational things.
We sincerely regret the events that have unfolded today. An internal investigation into this matter has been opened. In the coming days, we will be revisiting internal processes and meeting with all staff to convey the absolute importance of this occurrence. We are committed to customer satisfaction and are prepared to take the necessary steps to provide customers with the best service possible and the confidence they deserve.
We at Star Motors of Ottawa take this posting very seriously. Yves Laberge, General Manager and Jeff Mierins, Owner of Star Motors of Ottawa do not condone the actions on this video. Within minutes of learning about the recording, the two individuals involved were brought in for explanations and disciplinary actions. We also contacted the customer who purchased the vehicle and informed him of this incident. As a certified race car driver, he understands that power can make people do irrational things.
We sincerely regret the events that have unfolded today. An internal investigation into this matter has been opened. In the coming days, we will be revisiting internal processes and meeting with all staff to convey the absolute importance of this occurrence. We are committed to customer satisfaction and are prepared to take the necessary steps to provide customers with the best service possible and the confidence they deserve.
Super Member
Joined: Mar 2009
Posts: 911
Likes: 22
From: Ottawa, Canada
2014 C63 507, 2012 R350
MBWorld Fanatic!
Joined: Aug 2005
Posts: 1,022
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From: Toronto
97 Porsche GT2 Wide Bodied Cabrio, Mercedes G500
My car had about 30kms on it when I picked it up. I'm sure they gave it some gas when they were testing it... but like they say... "out of sight, out of mind"
But man 8+ minutes of pushing a brand new car is bad bad bad!
At 5:26 they go flying over the railroad tracks.... Just before the bounces the car off the limiter.
I'd be pissssssssssed!
But man 8+ minutes of pushing a brand new car is bad bad bad!
At 5:26 they go flying over the railroad tracks.... Just before the bounces the car off the limiter.
I'd be pissssssssssed!
Last edited by Rsquad911; Apr 14, 2012 at 12:48 AM.
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Joined: Jun 2011
Posts: 3,318
Likes: 171
From: Silicon Valley, CA
C63 AMG, P30
This is ridiculous. I'd be fuming. I know it isn't detrimental for the car, but it's employees like this that do a half *** job when you go service your car, let alone leave it there. I'd definitely ask for some sort of compensation. Tires and a compression check before taking delivery of the car. They didn't even warm the car before smashing on the throttle. I would be ashamed of myself for such an action.
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Joined: Sep 2011
Posts: 1,294
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2012 C63 coupe
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process.
I bet you wouldn't be very happy. This is no different in my view.
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MBWorld Fanatic!
Joined: Aug 2008
Posts: 1,291
Likes: 1
From: N.Jersey and New York, stationed in Germany
W164 ML500,SMART For two,1994 C280(5speed manual) 1999 C230k station wagon
Not everyone feels the same as you when they spend $130,000+ on something. I would be annoyed immensely if it was my car (not a dealer inventory vehicle) as it is not their decision to abuse my car.
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process. I bet you wouldn't be very happy. This is no different in my view.
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process.
I bet you wouldn't be very happy. This is no different in my view.
Member
Joined: May 2009
Posts: 110
Likes: 0
C63 AMG
Not everyone feels the same as you when they spend $130,000+ on something. I would be annoyed immensely if it was my car (not a dealer inventory vehicle) as it is not their decision to abuse my car.
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process. I bet you wouldn't be very happy. This is no different in my view.
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process.
I bet you wouldn't be very happy. This is no different in my view.+63!!!
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Joined: May 2010
Posts: 7,860
Likes: 39
From: Ottawa, Ontario, Canada
2010 C63 AMG, 2009 ISF , 2002 L-Tuned IS300, 2011 ML350
Not everyone feels the same as you when they spend $130,000+ on something. I would be annoyed immensely if it was my car (not a dealer inventory vehicle) as it is not their decision to abuse my car.
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process. I bet you wouldn't be very happy. This is no different in my view.
Another example... you buy a new house and before you take possession, the real estate agent throws a big party in the house and then takes her boyfriend into the bedroom and "breaks in" your new bed for you... maybe leaving behind a little DNA evidence in the process.
I bet you wouldn't be very happy. This is no different in my view.As I said rlier, sadly these kind of "test drive" happens everyday.. we just dont know about it.
Super Member
Joined: May 2002
Posts: 572
Likes: 3
From: Canada
2015 C63S E1 (sold 2012 C63 AMG Sedan (Premium & APX)) & 09 C300 Sport 4Matic
I would refuse taking delivery of the car as a matter of principle.
This behavior is inexcusable. My assumptions are that MB Canada is delivering a serious dressing down to the dealer principle and will probably be warning all the other dealers at their next get together.
In my case, I followed the car from Autoport to the dealer (live in Halifax) and made sure it was not driven by checking the odometer when it came off the truck.
Prior to me taking delivery I took it for a gentle spin. I found a couple of bugs with the car and had to wait till they got the parts from Germany before I took final delivery of the car.
This behavior is inexcusable. My assumptions are that MB Canada is delivering a serious dressing down to the dealer principle and will probably be warning all the other dealers at their next get together.
In my case, I followed the car from Autoport to the dealer (live in Halifax) and made sure it was not driven by checking the odometer when it came off the truck.
Prior to me taking delivery I took it for a gentle spin. I found a couple of bugs with the car and had to wait till they got the parts from Germany before I took final delivery of the car.
MBWorld Fanatic!
Joined: Sep 2011
Posts: 1,294
Likes: 1
2012 C63 coupe
I would refuse taking delivery of the car as a matter of principle.
This behavior is inexcusable. My assumptions are that MB Canada is delivering a serious dressing down to the dealer principle and will probably be warning all the other dealers at their next get together.
In my case, I followed the car from Autoport to the dealer (live in Halifax) and made sure it was not driven by checking the odometer when it came off the truck.
Prior to me taking delivery I took it for a gentle spin. I found a couple of bugs with the car and had to wait till they got the parts from Germany before I took final delivery of the car.
This behavior is inexcusable. My assumptions are that MB Canada is delivering a serious dressing down to the dealer principle and will probably be warning all the other dealers at their next get together.
In my case, I followed the car from Autoport to the dealer (live in Halifax) and made sure it was not driven by checking the odometer when it came off the truck.
Prior to me taking delivery I took it for a gentle spin. I found a couple of bugs with the car and had to wait till they got the parts from Germany before I took final delivery of the car.
MBWorld Fanatic!
Joined: Jun 2011
Posts: 1,911
Likes: 4
2012 C63 AMG Black Series
Sorry guys I took the video down as I feel its done its duty. It made those aware of their mistakes, and fuelled lots of controversy. At this point the damage is done and I didn't want the two techs who were involved to have to live with it on youtube for much longer -we all make mistakes and hopefully learn from them. I hope you all understand.
ps. I will once again apologize for my derogatory analogy on page 4 even though I admitted to going to far shortly after... that was my mistake and I owned up to it.
ps. I will once again apologize for my derogatory analogy on page 4 even though I admitted to going to far shortly after... that was my mistake and I owned up to it.
Newbie
Joined: Apr 2012
Posts: 2
Likes: 0
SLS 63 E 63
For all the people on here who trashed the tech(s) who "quote/unquote" went for a joyride.... YOU ARE ALL A BUNCH OF HYPOCRITES!! Not one of you can tell me, given the chance, you wouldn't do the same, if not worse. Besides WATCH the vidio again. He didn't tailgate, he signaled for all turns, he didn't go over the train tacks excessively fast, or anything abusive to the car. How was any damage done? Was it a dirt road he was on? Did you hear rocks hiting the car? Stone chips etc? GIVE ME A BREAK!!! People need to get a life!! Its a MERCEDES BENZ!!! Its not a Ford, a GM or any other inferior product. It's an AMG made to handle a hell of a lot more abuse!! The REV limiter is just that!! A REV LIMITER!! IT PROTECTS THE ENGINE! DUH!!!
Besisdes its takes more then 1Km to do a proper PDI!!
Besisdes its takes more then 1Km to do a proper PDI!!
Senior Member
Joined: Apr 2011
Posts: 480
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From: LA, CA
C63, CLS550, CLK BS, Sprinter Passenger Van, Odyssey
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Joined: Mar 2012
Posts: 4,026
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From: Walnut Creek, CA
Vivid Racing '09 C63 AMG
Lulz.
SLS63AMG, there is something you obviously don't understand. When you have someone's permission or it's a track day, then "joyriding" is to be expected. When it's not yours and you didn't have permission, STAY THE F*** AWAY. The only exception to this rule is a rental car, but they expect that.
It's like saying, "Well, sir, I wined and dined your daughter, took her to a romantic movie, lit the candles at home, and made love to her with her consent." What the father will be pissed about is you just took his 16 year old daughter's virginity.
I don't care how much road etiquette you displayed with your turn signals etc., you took someone else's car for an unsanctioned ride for your own amusement in a manner in which the owner of the dealership and owner of the car should be upset. If it was a "normal" test ride, none of this would have happened. However, your stupidity got the best of you - taking the ride in the first place and posting it on YouTube.
SLS63AMG, there is something you obviously don't understand. When you have someone's permission or it's a track day, then "joyriding" is to be expected. When it's not yours and you didn't have permission, STAY THE F*** AWAY. The only exception to this rule is a rental car, but they expect that.
It's like saying, "Well, sir, I wined and dined your daughter, took her to a romantic movie, lit the candles at home, and made love to her with her consent." What the father will be pissed about is you just took his 16 year old daughter's virginity.
I don't care how much road etiquette you displayed with your turn signals etc., you took someone else's car for an unsanctioned ride for your own amusement in a manner in which the owner of the dealership and owner of the car should be upset. If it was a "normal" test ride, none of this would have happened. However, your stupidity got the best of you - taking the ride in the first place and posting it on YouTube.
Super Member
Joined: Mar 2011
Posts: 525
Likes: 0
From: Huntington Beach, CA
c63, 11 e350 (DD)
For all the people on here who trashed the tech(s) who "quote/unquote" went for a joyride.... YOU ARE ALL A BUNCH OF HYPOCRITES!! Not one of you can tell me, given the chance, you wouldn't do the same, if not worse. Besides WATCH the vidio again. He didn't tailgate, he signaled for all turns, he didn't go over the train tacks excessively fast, or anything abusive to the car. How was any damage done? Was it a dirt road he was on? Did you hear rocks hiting the car? Stone chips etc? GIVE ME A BREAK!!! People need to get a life!! Its a MERCEDES BENZ!!! Its not a Ford, a GM or any other inferior product. It's an AMG made to handle a hell of a lot more abuse!! The REV limiter is just that!! A REV LIMITER!! IT PROTECTS THE ENGINE! DUH!!!
Besisdes its takes more then 1Km to do a proper PDI!!
Besisdes its takes more then 1Km to do a proper PDI!!
MBWorld Fanatic!
Joined: Aug 2008
Posts: 1,291
Likes: 1
From: N.Jersey and New York, stationed in Germany
W164 ML500,SMART For two,1994 C280(5speed manual) 1999 C230k station wagon
Thanks for setting us straight SLS63AMG, were you the camera man??? Its not your property and you didnt wait months for delivery and then have two dicks start trashing your car, they broke traction constantly (tires dont like the cold weather?) took it to the limiter which there is a break in period for the tranny and diff and since its not a big deal why dont you lend out your car to some of us............
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Joined: Aug 2005
Posts: 1,022
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From: Toronto
97 Porsche GT2 Wide Bodied Cabrio, Mercedes G500
For all the people on here who trashed the tech(s) who "quote/unquote" went for a joyride.... YOU ARE ALL A BUNCH OF HYPOCRITES!! Not one of you can tell me, given the chance, you wouldn't do the same, if not worse. Besides WATCH the vidio again. He didn't tailgate, he signaled for all turns, he didn't go over the train tacks excessively fast, or anything abusive to the car. How was any damage done? Was it a dirt road he was on? Did you hear rocks hiting the car? Stone chips etc? GIVE ME A BREAK!!! People need to get a life!! Its a MERCEDES BENZ!!! Its not a Ford, a GM or any other inferior product. It's an AMG made to handle a hell of a lot more abuse!! The REV limiter is just that!! A REV LIMITER!! IT PROTECTS THE ENGINE! DUH!!!
Besisdes its takes more then 1Km to do a proper PDI!!
Besisdes its takes more then 1Km to do a proper PDI!!
OK Mr 1st post!
You're probably one the idiots who were in the car!
I hope you lose your job... Better yet, We'll submit the video to the OPP and pray you get charged for reckless driving!!! Then you "really wouldn't have a license"
Last edited by Rsquad911; Apr 14, 2012 at 11:40 PM.
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From: So Cal.
2019 GT3 RS, 2017 M3 30 Jahre
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From: Finland
2024 EQE 43 AMG SUV
For all the people on here who trashed the tech(s) who "quote/unquote" went for a joyride.... YOU ARE ALL A BUNCH OF HYPOCRITES!! Not one of you can tell me, given the chance, you wouldn't do the same, if not worse. Besides WATCH the vidio again. He didn't tailgate, he signaled for all turns, he didn't go over the train tacks excessively fast, or anything abusive to the car. How was any damage done? Was it a dirt road he was on? Did you hear rocks hiting the car? Stone chips etc? GIVE ME A BREAK!!! People need to get a life!! Its a MERCEDES BENZ!!! Its not a Ford, a GM or any other inferior product. It's an AMG made to handle a hell of a lot more abuse!! The REV limiter is just that!! A REV LIMITER!! IT PROTECTS THE ENGINE! DUH!!!
Besisdes its takes more then 1Km to do a proper PDI!!
Besisdes its takes more then 1Km to do a proper PDI!!
Super Member
Joined: Aug 2010
Posts: 651
Likes: 3
From: San Jose, CA
1998 E320
For all the people on here who trashed the tech(s) who "quote/unquote" went for a joyride.... YOU ARE ALL A BUNCH OF HYPOCRITES!! Not one of you can tell me, given the chance, you wouldn't do the same, if not worse. Besides WATCH the vidio again. He didn't tailgate, he signaled for all turns, he didn't go over the train tacks excessively fast, or anything abusive to the car. How was any damage done? Was it a dirt road he was on? Did you hear rocks hiting the car? Stone chips etc? GIVE ME A BREAK!!! People need to get a life!! Its a MERCEDES BENZ!!! Its not a Ford, a GM or any other inferior product. It's an AMG made to handle a hell of a lot more abuse!! The REV limiter is just that!! A REV LIMITER!! IT PROTECTS THE ENGINE! DUH!!!
Besisdes its takes more then 1Km to do a proper PDI!!
Besisdes its takes more then 1Km to do a proper PDI!!
