Hi guys

Can you explain me what is the difference between a CPO and a normal used car? Since I'm still on the look for a used C63, and since I saw several C63's already, I would like to know better the benefit of a CPO program. Does a CPO really make sense even if the car will be more expensive if I compare it against a non-CPO C63 (used)? The MB website does not help me at all... I need a feedback from actual C63 owners.

 

Extended warranty is the only advantage I can see going CPO.

 

Dumb question indeed....It is clearly outlined on the MBUSA website - Above and beyond the warranty - the inspections listed are not just done to say they were completed - they repair or replace anything/everything wrong with the car, and only start with high level examples of used cars...Do your research.

15 Point Undercarriage & Drivetrain Inspection
Drive shaft flex discs, couplings, and center support brg(s)
Exhaust system/connections/supports
Parking brake and cables
Brake lines
Tire wear (including spare); depth = 50% above TWI
Brake rotors/pads (minimum of 50% pad material)
Shock absorber/damper struts
Suspension inspection
Self-leveling suspension, if applicable
Front/rear axle rubber mounts/bushings
Steering play
Tighten steering gear bolts
Cigarette lighter(s)
Front axle ball joints
Steering shock

11 Point General Inspection
No Identifiable Structural Damage Verification
Mileage/history verification and CARFAX report
All recall and/or other campaigns performed
Current maintenance, Warranty Booklet, and Owner's Manual
All spare keys (including wheel locks if installed)
Radio theft deterrent CODE cards presents
SRS date label (Check date — 15-year validity)
Roadside Assistance Program label affixed
Inspection label affixed
Flash-up the newest software if available for all telematics components , if applicable
Perform short test. Diagnose any stored DTCs and repair as necessary

11 Point Engine Compartment Inspection
Engine oil
Transmission oil
Rear axle oil
Transfer case and front axle oils, if applicable
Engine compartment/antifreeze protection
Power steering fluid
Brake fluid and clutch fluid
Windshield washer fluid(s)
Level control oil, ADS, ASD, 4MATIC fluid, if applicable
Battery condition/midtronics test
Throttle linkages, if applicable

17 Point Engine Component Inspection
All emission control systems in place and functional
Fuel filter and pre-filter
Spark plugs
Perform compression test (vehicles over 60,000 miles)
Fuel injection system, verify lamda reading (gas), if applicable
Injection system including routing of ignition wires (gas), if applicable
Pre-glow system function - visual (diesel), if applicable
Injection pump timing, if applicable
Vacuum pump, leak evidence of oil in vacuum line (diesel), if applicable
Boost pressure (diesel)
Air cleaner/filter
V belts, poly-V-belt
Engine mounts
Heating and ventilation dust filter, if applicable
Active charcoal filter/pre-filter, if applicable
Recirculating air filter, if applicable
A/C refrigerant charge system

25 Point Chassis and Body Inspection
Body structure inspection
Glass, lamp frames, and lenses
Central lock system function test (interior/exterior)
Mechanical locking with all keys at all points
Alarm system function, if applicable
Power window operation from all points (including lock-out)
Interior trim; inspect dash, door panels, seat covers, wood, etc.
First aid kit
Orthopedic seats — function check with engine running, if applicable
Seat belts — condition/operation
Front seat belt height adjustment
Front seat center armrest and hinge, if applicable
Front sun visor/vanity mirror
Rear vanity mirror, if applicable
Roll bar pop-up headrest, if applicable
Parktronic, if applicable
Soft top and seals — condition and operation, if applicable
Hard top, remove/install top wrenches, seals, if applicable
Door/trunk lid closing assist , if applicable
Remote trunk release, if applicable
Station wagon tailgate closing assist, if applicable
Rear-facing third seat — station wagon, if applicable
Door/trunk/tailgate seals; inspect drains
Sliding roof function, drains, and headliner
Inspect glass roof for scratches/corrective action, if applicable

3 Point Post-Road Test Inspection
Fluid leaks visible inspection
Automatic climate control — residual heating
All fluid levels (underhood)

33 Point Electrical System Inspection
Fuses (condition/proper rating)
MIL check, indicators in instrument cluster
Dash instruments, clock, illumination, and dimmer control
Exterior rearview mirrors
Exterior mirror fold back, if applicable
Interior rearview mirror, if applicable
Automatic dimming rearview mirror function, if applicable
Radio (satellite radio, if any) and stereo speaker function
Cassette player, clean tone head CD drive, Navi processor, CD lens cleaner
Automatic antenna, clean mast
CD changer/player, if applicable
Cellular telephone, if applicable
Cigarette lighter(s)
Rocker switches, function, tactile feel, and LED/Illumination
Steering column adjustment and memory, if applicable
Seat adjustments and memory, if applicable
Cooled seats, if applicable
Heated seats/ventilated, if applicable
Front seat belt extenders — coupe and cabriolet, if applicable
Front seat backrest latch/release — coupe and cabriolet, if applicable
Front seat backrest latch/release chime/warning lamp — coupe and cabriolet , if applicable
Rear window defroster — check current draw with DMM, if applicable
Rear head restraint retraction, if applicable
Rear window sunshade
Horn (including fanfare)
Headlamp low/high beam and all exterior lights
Tele Aid — listen for pre-recorded ATX message, if applicable
Voice Control system — basic functionality, if applicable
Rear seat backrest latch/warning lamp, if applicable
Panorama roof function and rollo shades
Interior and entry lighting
Windshield wiper/washer, system/rear window wiper/washer
Windshield wiper inserts, headlamp cleaning system

33 Point Appearance Inspection
Engine wash
Trunk mat
Trunk paint
Spare tire, tools & jack
Moisture and odor
Vacuum and shampoo
Interior floor mats
Interior carpet
Interior upholstery
Interior headliner and door panels
Buttons, knobs, and vents, instrument panel
Glass and mirrors
Interior wood and chrome trim
Interior vacuum and shampoo
Interior screws
Ashtrays
De-grease door jamb, hinges, kickpanels, and visors
Interior moisture and odor
Exterior dings, dents, and scratches
Examine paint
Examine and clean chrome
Glass and mirror housing
Grille
Lamp lenses
Badges
Exterior trim and moldings
Wipers
Bumpers
Exterior door edges and frames
Wash and wax
Wheels (scuffs and scratches)
Wheels (cuts and gouges)
Wheels (wash and polish)

/mercedes
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cpo-multipoint-inspection
[ { "vehicleClass" : "SL" , "vehicleBodyStyle" : "RDS" } ]
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What he ^ said. Plus. if the tires have less than 6/32 on them they will be replaced. If the brake pads have less than 20% wear left they will be replaced (usually rotors too). Plus if you like warranties, you can buy the extended factory warranty on a CPO car. Most dealers will not CPO a car that has body/paint work other than the bumper covers or paintless dent removal.

 

It's all about piece of mind

with a CPO car from mercedes, you know that the inspection has been accurately done and that when you invest in this considerable amount of pocket change, the car will function as it should. IMO it is definitely worth going for

 

I might be part of the minority here, but I don't see any cost/benefit from going CPO. MB CPO only adds 1 additional year to the warranty for 3k, while you can get 2-3 additional years from just buying a extended warranty plan. The argument about tires being under 6/32 being replaced is moot. Any conscientiousness buyer will negotiate the price based on the condition of the vehicle. Your CPO car isn't going to be worth any more in terms of resale value to the next buyer if you have no warranty left on the vehicle. It's just peace of mind to those who have no ideas about cars and just want comfort in knowing that MB said this used car is OK to buy.

 

That's good information guys. I didn't know they would be replacing tires or pads if they had a certain wear... Thank you!

 

The key is the extended warranty, it's the MB Extended warranty, not 3rd party. It's a crap shoot if you get good coverage with 3rd party.

CPO cars automatically get the additional 1 year/100,000 mile. After that, you qualify to buy the MB Pre Owned Extended Warranty, which adds an additional 1 year/120,000 mile, or 2 year/135,000 mile.

If you buy a non CPO car, you can't even buy any extended warranty from MB. Only current original owners can purchase the extended warranty, and that's during the warranty period with a CPO like inspection by the dealer.

If you don't care about warranty or go 3rd party, then yes, CPO isn't worth it at all.

 

When your spending over 45k for a used car. Its a good idea to pay a little more for CPO. You want that peace of mind and extra warranty.

 

Bought mine CPO and the car had a few small cosmetic things like a cracked lower front grill that the dealer fixed for me after taking delivery of the car. You wont get that kind of treatment from a private party sale.

 

True! My wheels had minor scuffs. But was fixed as new. As it stated on the service history. CPO is the way to go.

 

you know that the inspection has been accurately done and that when you invest in this considerable amount of pocket change

 

in Canada, extended warranty actually gives you 2 additional years right away. you can then buy a third year if you want.

So a CPO car will give you a min of 6 years after first registration. imo its a good deal regardless if you think you know cars or not. A transmission breaking down after 1 year of use isn't something you can predict or see. It's happened to me before and that 10k fix was fully paid for by MB canada.

 

I was making the statement under the presumption that the choices were either private party or CPO. If you were to purchase private party, you always have the option of having the original owner purchase the MB extended warranty prior to the sale. All things equal, that makes more sense to me than to purchase a CPO vehicle. It's really up to the purchaser to decide what they are most comfortable with.

 

1. the CPO extra one year warrranty is NOT the same level of waranty as new. It covers MOST things, but not all. For example, the plastic trim around my seat floor brackets had cracked and fallen apart with only 32,000 miles on the clock. Not covered. Also, the plastic trim on the inside of the trunklid had a good sized stress crack in it. Not covered.

2. While the paint on my front bumper looked fine, it began to come off in patches. It's clear that whoever did the work didn't prep the bumper right before painting it. Should CPO have caught this? Maybe, maybe not.

It's not a bad thing and it has value... to a point.

 

i would just like to point out that a CPO is still a crap shoot. there have been other threads at every vehicle forum i have been a member of (including this one) where a CPO had a major problem that was not covered,

 

https://mbworld.org/forums/e-class-w...eft-brand.html

came accross this and remembered this thread. might be worth a read.

 

Keep in mind any reconditioning the dealer does to the car is getting added to the cost. Brakes, Tires, etc. are not just included in the CPO cost they are in addition to it.
CPO is a good thing but if its possible to buy from an owner who has the max Extended Limited Warranty and it transfers to you, thats excellent also.
Non CPO from a non-MB dealer might leave you without good exteneded warranty options.

 

I bought a CPO C55 and the extended MBZ warranty on top of that. During the extended warranty period the drive shaft failed damaging both the rear diff and tranny. Everything was covered. The service advisor showed me the total cost which exceeded $7K. Without the CPO I could not have purchased the MBZ extended warranty. Considering the two thread discussion head bolt failure, a CPO and extended warranty start to look like even a better bet.

 

CPO wont cover everything your traditional manufacturers warranty will cover.
I had a CPO C32 which had numerous faults in it. It should have never been CPO. It was in a front end collision, had new bioxenon headlights which werent an option on the car, and a NAV unit from Mbenz NL. I doubt they did anything to certify it. The only plus was the extra year on the warranty.

Back then MB had free maintenance but it did not carry over to the extra year. That's when i learned to do it myself.

 

CPO definitely has advantages over 3rd party extended warranties, but CPO isn't perfect either, as many have said above.

One of the major benefis of the CPO warranty, however, is that it is independently administered by the dealership, so if you have a problem with the car (which is covered), there is no need to call for approval from the outside warranty provider when you bring it in to have the repairs made.

Still, it is a very good idea to ask for a detailed explanation of what is and isn't covered under ANY warranty program.

 

A good reason is if the block fails... you dont have to shell out 50k+ to fix it.

 

Wouldn't it be more economical to pay for an inspection and then buy a Mercedes ELW?

 

Typically CPO is the way to go.

When a 4 year old car has 50k miles, it'll have better chances to sell with a higher resale value if its factory covered for another couple years and anopther 50k miles or more.

Its pretty simple.

 

Whatever you do get a warranty; CPO + max ELW from dealer or max ELW from previous owner.
An AMG engine failure costs more than the whole car.