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Problem with Eurocharged MyGenius handheld programmer

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Old Jan 11, 2013 | 04:26 PM
  #101  
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Finally got it
Unfortunately it's snowing since 2 days non-stop so I have to wait with testing out the tune


Problem with Eurocharged MyGenius handheld programmer-humfc.jpg
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Old Jan 13, 2013 | 12:12 AM
  #102  
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glad you got the tune working bro....enjoy your new found power....
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Old Jan 13, 2013 | 01:31 AM
  #103  
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Eurocharged FTW! Great customer support from Jerry.
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Old Jan 13, 2013 | 05:14 AM
  #104  
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Originally Posted by Chancejat
glad you got the tune working bro....enjoy your new found power....
Thanks for the deal Chancejat
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Old Apr 11, 2013 | 11:54 AM
  #105  
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My genius device is now saying Error E010001 And a handle exception [427], this only happened after i updated it, was working fine before?? Now its not reading the genius device etc. Can some one advise please. Is the software update mentioned previously something different to the flashpoint client i.e a new software and do i need to get it from my manager (i am only using a slave system at the moment and it is a genius 1)
Any help greatly appreciated
Rob

Last edited by crosshairs; Apr 11, 2013 at 12:15 PM.
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Old Apr 11, 2013 | 02:20 PM
  #106  
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Originally Posted by crosshairs
My genius device is now saying Error E010001 And a handle exception [427], this only happened after i updated it, was working fine before?? Now its not reading the genius device etc. Can some one advise please. Is the software update mentioned previously something different to the flashpoint client i.e a new software and do i need to get it from my manager (i am only using a slave system at the moment and it is a genius 1)
Any help greatly appreciated
Rob
The my genius hand loader does not always work on all C63 ECU's. Contact the vendor of the your tune software and they might be able to clear the code issues.
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Old Apr 11, 2013 | 02:57 PM
  #107  
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Originally Posted by DuaneC63
The my genius hand loader does not always work on all C63 ECU's. Contact the vendor of the your tune software and they might be able to clear the code issues.
Yup seems there are a lot of differences between ECU's and tuners, I ended up getting OE Tuning to do mine after Eurocharged couldn't - now if only I can get them to send my refund
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Old Apr 12, 2013 | 01:44 AM
  #108  
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Originally Posted by TTA850
Yup seems there are a lot of differences between ECU's and tuners, I ended up getting OE Tuning to do mine after Eurocharged couldn't - now if only I can get them to send my refund

Very surprised as Jerry at Eurocharged is a class act. They spent over a month and many hours with me on the phone, with My Genius in Italy, trying to figure it out. They sent me several new tune files, and did several remote firmware upgrades to the device. When it became apparent nothing was going to get it to work, I returned the My Genius and Jerry sent me a refund on my credit card. Both Eurocharged and OE (also a good bunch of guys) can but a tune on it through the pins of the ECU without cracking it open. You just have to pop it out. Takes less than 2 minutes.

Last edited by DuaneC63; Apr 12, 2013 at 01:47 AM.
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Old Apr 12, 2013 | 05:39 AM
  #109  
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Originally Posted by DuaneC63
Very surprised as Jerry at Eurocharged is a class act. They spent over a month and many hours with me on the phone, with My Genius in Italy, trying to figure it out. They sent me several new tune files, and did several remote firmware upgrades to the device. When it became apparent nothing was going to get it to work, I returned the My Genius and Jerry sent me a refund on my credit card. Both Eurocharged and OE (also a good bunch of guys) can but a tune on it through the pins of the ECU without cracking it open. You just have to pop it out. Takes less than 2 minutes.
Stories like that are the reasons I chose Eurocharged in the first place and I'm glad it worked out for you, unfortunately my experience so far has been nothing short of horrible with a complete lack of communication and inability to do the job. OE Tuning on the other hand was excellent to deal with, always got back to me quickly, provided phone calls and emails every step of the way including tracking info, device came ready to go and the tune was done faster than promised.

Eurocharged on the other hand has had my MyGenius back since 3/19 and I still haven't seen a refund
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Old Apr 12, 2013 | 08:17 AM
  #110  
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Originally Posted by TTA850
Stories like that are the reasons I chose Eurocharged in the first place and I'm glad it worked out for you, unfortunately my experience so far has been nothing short of horrible with a complete lack of communication and inability to do the job. OE Tuning on the other hand was excellent to deal with, always got back to me quickly, provided phone calls and emails every step of the way including tracking info, device came ready to go and the tune was done faster than promised.

Eurocharged on the other hand has had my MyGenius back since 3/19 and I still haven't seen a refund
I believe very soon.
We will hear the other side shortly - Eurocharged in very customer driven.
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Old Apr 12, 2013 | 05:28 PM
  #111  
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I also just received the MyGenius Programmer from Eurocharged but it tells me it needs to be activated by the reseller! ive been trying to get a hold of Eurocharged but i guess they dont work on fridays!! I soo wanted to get this working for the weekend!
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Old Apr 13, 2013 | 08:58 AM
  #112  
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Originally Posted by synacide
I also just received the MyGenius Programmer from Eurocharged but it tells me it needs to be activated by the reseller! ive been trying to get a hold of Eurocharged but i guess they dont work on fridays!! I soo wanted to get this working for the weekend!
I'm also getting this message on my handheld and my pc is unable to connect to it nor recognize the my genius hand held. still trying to resolve the issue with the dealer.
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Old Jul 9, 2013 | 08:55 AM
  #113  
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Read Error

I'm getting this error in the read cycle even after Dimsport sent a new abl file. OE Tuning are planning to send me a different cable they feel worked before. I'm not sure what the answer is though OE will refund amount if it does not work. My car is a 2007 E320 V6 Diesel Bluetec sedan.

Any clues will help.

Procedure: ECU Read
Brand:
Model:
Type:
Protocol: FLASH_0089 MERCEDES CDI BOSCH EDC16+ CP31/36 CAN
ver: 7.006

Filename:
Filesize: 0x00000000
FileOpt:
FileMd5:

Result: ERROR
ErrorCode: 3110
ErrorDescr: Unmatched Key N
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Old Jul 9, 2013 | 03:14 PM
  #114  
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Pinebaron. The Dimsport unit has some glitches with some MBZ ECU's. It's not the tune. Worse case you can take the ECU out. (5 minute DYI) and have it pin tuned. They don't crack the case, just use the external pins to put a tune on it.
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Old Jul 9, 2013 | 04:36 PM
  #115  
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Originally Posted by DuaneC63
Pinebaron. The Dimsport unit has some glitches with some MBZ ECU's. It's not the tune. Worse case you can take the ECU out. (5 minute DYI) and have it pin tuned. They don't crack the case, just use the external pins to put a tune on it.
Thanks. I guessed that but was hoping Dimsport can provide a fix. Have not even reached the tune stage, still stuck on ECU read. I'll wait for OE Tuning and Dimsport to give up before I try anything else drastic. I have yet to hook up with an owner of a V6 CDI/Bluetec who has had an ECU remap from anywhere.
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Old Jul 12, 2013 | 05:00 PM
  #116  
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Originally Posted by pinebaron
Thanks. I guessed that but was hoping Dimsport can provide a fix. Have not even reached the tune stage, still stuck on ECU read. I'll wait for OE Tuning and Dimsport to give up before I try anything else drastic. I have yet to hook up with an owner of a V6 CDI/Bluetec who has had an ECU remap from anywhere.
Apparently ECU in my car cannot be read via OBD2 port, it is locked. The only other option is to remove the ECU and send it for remapping, which I am not keen on doing since I am aware the ECU is unusally sealed pretty tight with epoxy and there is risk of destroying it while trying to get to it.
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Old Jul 12, 2013 | 05:26 PM
  #117  
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Originally Posted by pinebaron
Apparently ECU in my car cannot be read via OBD2 port, it is locked. The only other option is to remove the ECU and send it for remapping, which I am not keen on doing since I am aware the ECU is unusally sealed pretty tight with epoxy and there is risk of destroying it while trying to get to it.
we can write to the ecu on the bench without opening it We have a wiring harness that utilizes the pin out....

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Old Jul 14, 2013 | 06:11 PM
  #118  
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Originally Posted by loungn14
we can write to the ecu on the bench without opening it We have a wiring harness that utilizes the pin out....

Can it also be unlocked that way to permit future updates from OBD2?

Last edited by pinebaron; Jul 15, 2013 at 08:27 PM.
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Old Jul 31, 2013 | 04:07 PM
  #119  
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Originally Posted by loungn14
we can write to the ecu on the bench without opening it We have a wiring harness that utilizes the pin out....

Have you specifically worked with an ECU from a E320-Bluetec sedan?
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Old Oct 29, 2013 | 06:44 AM
  #120  
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The tuner also not compatible with my MY12 C63 coupe. The tuner can't pass through"Writting prepartion" stage..
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Old Oct 29, 2013 | 12:44 PM
  #121  
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Originally Posted by xtcse
The tuner also not compatible with my MY12 C63 coupe. The tuner can't pass through"Writting prepartion" stage..

Just send your ECU to your tuner and ask them to "pin" tune it. No need for them to crack the case open. The down side is you can't switch back and forth between tunes on your own.
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Old Oct 29, 2013 | 02:08 PM
  #122  
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Originally Posted by DuaneC63
Just send your ECU to your tuner and ask them to "pin" tune it. No need for them to crack the case open. The down side is you can't switch back and forth between tunes on your own.
So sad

The other problem is I m in perth, Australia... if I go that way, I ll need wait for 10 days at least...
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Old Oct 29, 2013 | 04:00 PM
  #123  
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Is there certain years and/or models that this programmer doesnt work on?? Does Eurocharged or OE provide a list???
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Old Oct 30, 2013 | 12:15 AM
  #124  
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Originally Posted by Thor2j
Is there certain years and/or models that this programmer doesnt work on?? Does Eurocharged or OE provide a list???

It seems completely random. I know Eurocharged, OE and Dimsport have spent considerable time trying to figure out what renders the handheld readers inoperable. Eurocharged must have spent at least 20 hours with me and Dimsport trying different programming patches etc. But nothing worked.
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Old Oct 30, 2013 | 12:17 AM
  #125  
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Originally Posted by xtcse
So sad

The other problem is I m in perth, Australia... if I go that way, I ll need wait for 10 days at least...

Sorry I didn't read your location. I'd be a bit apprehensive about sending my ECU out of the country to get programmed.
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