Eurocharged Memorial Day Sale Group buy- $699 handheld and tune
#176
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Join Date: Nov 2010
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C63 coupe P31, '11 G37s, '12 RR Evoque Prestige '10 QX56
A guy walks into a bar, he's been there all of a minute when he says to the bar tender "What the ****, are you gonna serve me a beer, or not". The bar tender replies "sorry, can't do that" and continues to serve others. The man asks "why the **** not". The bartender looks him in the eyes and says "we don't serve *******s here".
#177
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Join Date: May 2014
Location: BayArea, CA
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2010 c63 (p31) w/LSD
A guy walks into a bar, he's been there all of a minute when he says to the bar tender "What the ****, are you gonna serve me a beer, or not". The bar tender replies "sorry, can't do that" and continues to serve others. The man asks "why the **** not". The bartender looks him in the eyes and says "we don't serve *******s here".
Understand and I agree 100% with you, the problem is I didn't at any point swear at him or call him any names.
#178
SPONSOR
You think I'm posting here because of anything you said on the forum?
I treat my customers and everyone else the way they treat me.
There is no problem here. You need to understand that if you email me with an attitude that you should expect one in return. I'm a nice guy who bends over backwards for many customers. I don't have the time or patience to deal with rude people. You get what you give my friend.
We are both happy the transaction has ended.
I treat my customers and everyone else the way they treat me.
There is no problem here. You need to understand that if you email me with an attitude that you should expect one in return. I'm a nice guy who bends over backwards for many customers. I don't have the time or patience to deal with rude people. You get what you give my friend.
We are both happy the transaction has ended.
That is all I was originally looking for was an apology and explanation. I don't understand why you felt the need to immediately reply rude an condescending to a paying customer. It is really a shame it takes me posting about your unprofessional response which led to my decision of cancelling for you to even acknowledge this here on the forum. Just be upfront and honest and communicate in a professional manner that was all you had to do. Maybe I caught you on a bad day where you were a little crabby, I don't know but that isn't my problem and you need to understand that you don't treat customers the way you did in your first email to me.
#179
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Join Date: May 2014
Location: BayArea, CA
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2010 c63 (p31) w/LSD
You think I'm posting here because of anything you said on the forum?
I treat my customers and everyone else the way they treat me.
There is no problem here. You need to understand that if you email me with an attitude that you should expect one in return. I'm a nice guy who bends over backwards for many customers. I don't have the time or patience to deal with rude people. You get what you give my friend.
We are both happy the transaction has ended.
I treat my customers and everyone else the way they treat me.
There is no problem here. You need to understand that if you email me with an attitude that you should expect one in return. I'm a nice guy who bends over backwards for many customers. I don't have the time or patience to deal with rude people. You get what you give my friend.
We are both happy the transaction has ended.
And you continue to prove my point!
#180
SPONSOR
Again, I'm not going to be understanding when you're being rude or unprofessional to me or my company.
There are many companies on this forum that will say whatever you want to hear to get your business.... I'm not that guy, nor is Eurocharged that company.
I built this company from nothing, on this very forum for which you are a member. I was a member first and was screwed over by a vendor on this forum at the time, which lead me to start Eurocharged. I value each and every customer and my family depends on customers and word of mouth business. With that said, I will reiterate what I said in my email to you. We will not tolerate rude and inconsiderate people.
I wish you the best in the future and hopefully you can find what you're looking for in the 63.
There are many companies on this forum that will say whatever you want to hear to get your business.... I'm not that guy, nor is Eurocharged that company.
I built this company from nothing, on this very forum for which you are a member. I was a member first and was screwed over by a vendor on this forum at the time, which lead me to start Eurocharged. I value each and every customer and my family depends on customers and word of mouth business. With that said, I will reiterate what I said in my email to you. We will not tolerate rude and inconsiderate people.
I wish you the best in the future and hopefully you can find what you're looking for in the 63.
I wasn't rude I was just asking for a status update on my order. But lets just for the sake of argument say I was rude you should have been more understanding as you were in the above post and not went on the attack. Your personal professionalism speaks for the business for which you are employed or own.
I received the refund, thank you.
I received the refund, thank you.
#181
SPONSOR
#182
MBWorld Fanatic!
#183
Senior Member
Just received an update from Jerry!
Mine is clearing customs now and set to ship in two days.
Thanks Jerry!!
Everyone just be patient they will get to you.
Mine is clearing customs now and set to ship in two days.
Thanks Jerry!!
Everyone just be patient they will get to you.
#185
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Join Date: May 2014
Location: Eugene, OR
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2009 C63 AMG & 2015 Lexus RX350
I have to say, I am 100% impressed with Jerry and everybody at Eurocharged. I saw a 55HP increase at the wheels so that's pretty damn good. I have posted my review here.
Last edited by SmittyAMG; 06-11-2014 at 11:38 AM.
#186
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Join Date: Jul 2002
Location: Bay Area, CA
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2010 C63, 2007 X5
https://mbworld.org/forums/w211-amg/...-2014-a-5.html
#187
Super Member
Alright, reading all the responses on here (most of them), and as a noob to this forum I have to ask the questions:
1. I saw 520~525 HP with the V5 tune is that number BHP or RWHP?
2. Is this GB still open?
3. Mainly benefits the non P30/P31 cars from what I'm reading?
4. Would a P30 car still have advantage over non P30 due to LSD?
5. If Jesse passes on the beer, when you're in SoCal, can I have that beer?
1. I saw 520~525 HP with the V5 tune is that number BHP or RWHP?
2. Is this GB still open?
3. Mainly benefits the non P30/P31 cars from what I'm reading?
4. Would a P30 car still have advantage over non P30 due to LSD?
5. If Jesse passes on the beer, when you're in SoCal, can I have that beer?
#188
SPONSOR
Alright, reading all the responses on here (most of them), and as a noob to this forum I have to ask the questions:
1. I saw 520~525 HP with the V5 tune is that number BHP or RWHP?
2. Is this GB still open?
3. Mainly benefits the non P30/P31 cars from what I'm reading?
4. Would a P30 car still have advantage over non P30 due to LSD?
5. If Jesse passes on the beer, when you're in SoCal, can I have that beer?
1. I saw 520~525 HP with the V5 tune is that number BHP or RWHP?
2. Is this GB still open?
3. Mainly benefits the non P30/P31 cars from what I'm reading?
4. Would a P30 car still have advantage over non P30 due to LSD?
5. If Jesse passes on the beer, when you're in SoCal, can I have that beer?
1. This is BHP and you'll probably see 530bhp easy after the tune
2. With the amount of GB purchasers we ordered extra genius' that will be here the same time as the others and there still is open spots, email me at philip@eurocharged.com and we can connect there.
3. This benefits all of the C63's, other than HP/TQ increases in the tune our customers see improvements in throttle response, shifting smoothness, gas mileage (Whether they drive harder or not ), etc. Even a customer on our Miami, FL trip wanted to get the tune on his Black Series (which you wont see much HP increase) wanted the tune just for the sake of the shifting that all of you Rave about
4. There really wouldnt be much difference but the LSD makes it a lot more fun to drive
5. Jerry is a very generous man..
#190
SPONSOR
All of the programmers are shipping right now!!
Thanks for your patience and be expecting tracking numbers today!
Thanks for your patience and be expecting tracking numbers today!
#191
SPONSOR
Hey guys, Phil here. Just sent the last tracking number. Please check your emails (:
Also, here is a quick guide for these programmers.
1. the USB stick inside the box will have the software download on it, plug into the computer and download the software
2. email sales@eurocharged.com the serial number of the mygenius device (located on the back of the device) and let us know what year/model the car is.
3. plug the genius into the computer and using the software attempt the update process (will give you an error because the device is not configured but that is why we have you sending us your serial numbers so we can get them configured)
4. once you receive the configuration file back from us you can import it to the genius using the software and it will do a mandatory update. after it updates, it is ready to take to the car!
5. now you need to do the ID process. follow the on screen instructions by turning the dashboard on/off when it says and clicking okay. remember, when it says dashboard on, this is key position two (where your fuel gauge shows fuel).
6. once ID file is pulled from the car, take back to the software and download the file from mygenius and send us the ID file and list of mods to sales@eurocharged.com
7. when you receive the tune back (has the stock file imbedded into it also), you upload it to the genius and then take it to the car and follow the on/off instructions again.
THANKS (:
ENJOY
Also, here is a quick guide for these programmers.
1. the USB stick inside the box will have the software download on it, plug into the computer and download the software
2. email sales@eurocharged.com the serial number of the mygenius device (located on the back of the device) and let us know what year/model the car is.
3. plug the genius into the computer and using the software attempt the update process (will give you an error because the device is not configured but that is why we have you sending us your serial numbers so we can get them configured)
4. once you receive the configuration file back from us you can import it to the genius using the software and it will do a mandatory update. after it updates, it is ready to take to the car!
5. now you need to do the ID process. follow the on screen instructions by turning the dashboard on/off when it says and clicking okay. remember, when it says dashboard on, this is key position two (where your fuel gauge shows fuel).
6. once ID file is pulled from the car, take back to the software and download the file from mygenius and send us the ID file and list of mods to sales@eurocharged.com
7. when you receive the tune back (has the stock file imbedded into it also), you upload it to the genius and then take it to the car and follow the on/off instructions again.
THANKS (:
ENJOY
#192
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Join Date: Sep 2011
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C63s now in the garage. Sold-GLA45 AMG Edition 1, Sold-2010 Mercedes C63
my Eurocharged experience for the V5
Hey guys just wanted to chime in on my experience.
Sent in my "My Genius" serial number for the config file at 9:09 am, got the file back at 9:18am. Did the config update, pulled the stock file off of my car. Sent in the stock file at 9:45am, got the V5 file back at 10:59, 11:06 I am now Eurocharged V5 tune. Too bad I had to drive straight to work in traffic but I can tell you my head snapped back a couple of times. Can't wait for a highway drive soon.
Sent in my "My Genius" serial number for the config file at 9:09 am, got the file back at 9:18am. Did the config update, pulled the stock file off of my car. Sent in the stock file at 9:45am, got the V5 file back at 10:59, 11:06 I am now Eurocharged V5 tune. Too bad I had to drive straight to work in traffic but I can tell you my head snapped back a couple of times. Can't wait for a highway drive soon.
#193
SPONSOR
Hey guys just wanted to chime in on my experience.
Sent in my "My Genius" serial number for the config file at 9:09 am, got the file back at 9:18am. Did the config update, pulled the stock file off of my car. Sent in the stock file at 9:45am, got the V5 file back at 10:59, 11:06 I am now Eurocharged V5 tune. Too bad I had to drive straight to work in traffic but I can tell you my head snapped back a couple of times. Can't wait for a highway drive soon.
Sent in my "My Genius" serial number for the config file at 9:09 am, got the file back at 9:18am. Did the config update, pulled the stock file off of my car. Sent in the stock file at 9:45am, got the V5 file back at 10:59, 11:06 I am now Eurocharged V5 tune. Too bad I had to drive straight to work in traffic but I can tell you my head snapped back a couple of times. Can't wait for a highway drive soon.
thanks,
-Phil
#194
Member
OK... V5 is on the car is worth every penny guys! The shifting is way better and there is a noticeable power increase!
Big Thanks to Philip, Jerry and the crew at EC. Fantastic customer service and help when I needed it.
Big Thanks to Philip, Jerry and the crew at EC. Fantastic customer service and help when I needed it.
Last edited by Overrated; 06-13-2014 at 03:14 PM.
#196
MBWorld Fanatic!
Damn that sounds great Ezec!
Edited, Just read Ezecs other post and that car is a monster! He definitely does not have a stock exhaust setup.
Edited, Just read Ezecs other post and that car is a monster! He definitely does not have a stock exhaust setup.
Last edited by Kriston; 06-13-2014 at 09:14 PM.
#198
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Join Date: Jan 2012
Location: Toronto
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09 C63, 11 Cayenne S
Hey guys, just got a quick question....is there any word on when you guys will be sending the file to EC Toronto? I dying to put the V5 on my already V4 tuned car
#199
Member
Review,
I took the car out last evening with a few buddies (2013 M3 Tuned, 2012 CTS-V stock and a 2012 EC tuned E550 with downpipes).
Result... The car is much stronger now . Blips are crazy loud and the shifting is smooth. Great job by Jerry on this tune.
I took the car out last evening with a few buddies (2013 M3 Tuned, 2012 CTS-V stock and a 2012 EC tuned E550 with downpipes).
Result... The car is much stronger now . Blips are crazy loud and the shifting is smooth. Great job by Jerry on this tune.
#200
Senior Member
Quick Review,
Got the tune on the car today. Went from stock to the v5 tune and man the car is definitely louder and i can definitely feel the increase in power! Loving it, and this is just based on city driving, cant imagine how it will be on the highway.
Special shout out to Jerry & Phill from Eurocharged.
Thanks a lot for the quick replies to the emails today. I had heard about how good the customer service is at Eurocharged and today i experienced it first hand. You guys have a new fan.
Got the tune on the car today. Went from stock to the v5 tune and man the car is definitely louder and i can definitely feel the increase in power! Loving it, and this is just based on city driving, cant imagine how it will be on the highway.
Special shout out to Jerry & Phill from Eurocharged.
Thanks a lot for the quick replies to the emails today. I had heard about how good the customer service is at Eurocharged and today i experienced it first hand. You guys have a new fan.