Expensive Service B
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Junior Member
Joined: Oct 2015
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C63s 2015 & ML350 Bluetec 2012
Expensive Service B
Mercedes Benz of Pompano, Florida wants more than 2k for my B Service.
What do you think about this?
Lately, I have seen an unjustifiable increase on Mercedes Benz service fees. What is happening with these dealerships?
Have a great day!
What do you think about this?
Lately, I have seen an unjustifiable increase on Mercedes Benz service fees. What is happening with these dealerships?
Have a great day!
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
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From: SoCal
2016 C63S Sedan
Another dealer was quoting $500
Last edited by RDOCA; Aug 30, 2017 at 03:53 PM.
Senior Member
Joined: Apr 2017
Posts: 308
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2024 X5 M60i, 2018 C63S Coupe (sold)
MB Woodlands near Houston is:
2000 mile AMG rear diff service $195.00
10,000 mile first service $289.95 plus tax approximately $308.00
20,000 mile second service $679.95 plus tax approximately $724.00
2000 mile AMG rear diff service $195.00
10,000 mile first service $289.95 plus tax approximately $308.00
20,000 mile second service $679.95 plus tax approximately $724.00
Senior Member
Joined: Apr 2017
Posts: 490
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From: California
C63S Sedan
Maybe they are tacking on brakes/tires or something? Thats abnormally high.
Senior Member
Joined: Jul 2015
Posts: 405
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From: NV
,
Ask them to send you the estimate. Then you'll be able to see where the main chunk of the $2000 is coming from.
My guess is they are wanting to do other form of repair/service in addition to the Service B.
My guess is they are wanting to do other form of repair/service in addition to the Service B.
Super Member
Joined: Oct 2015
Posts: 908
Likes: 133
From: Tampa, FL
'17 AMG S63 Convertible, '17 AMG C63S Edition 1 Coupe
Is this something you're automatically just supposed to show up and have done? Or do you get a message on the dash cluster notifying you when you're due? I'm at 2XXX miles and no service notification...
Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?
Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?
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MBWorld Fanatic!
Joined: Jan 2017
Posts: 1,117
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Mercedes-Benz E63s AMG
Is this something you're automatically just supposed to show up and have done? Or do you get a message on the dash cluster notifying you when you're due? I'm at 2XXX miles and no service notification...
Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?
Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?
My thought on prepaid maintenance is that you're just paying for everything up front without any benefit. I don't think you really save anything. And then you have the option of going to a 3rd party to do the maintenance for much cheaper or even do it yourself if possible to save money.
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Senior Member
Joined: Apr 2017
Posts: 308
Likes: 95
2024 X5 M60i, 2018 C63S Coupe (sold)
Is this something you're automatically just supposed to show up and have done? Or do you get a message on the dash cluster notifying you when you're due? I'm at 2XXX miles and no service notification...
Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?
Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?
There is no service notification for the rear diff service. And somehow a lot of dealerships don't even realize this had to be done. It's in the manual and the cars usually come with a sticker at the top left corner of the windshield regarding the diff change. You're just in the window where you need to have it done so go schedule it as soon as you can.
My thought on prepaid maintenance is that you're just paying for everything up front without any benefit. I don't think you really save anything. And then you have the option of going to a 3rd party to do the maintenance for much cheaper or even do it yourself if possible to save money.
My thought on prepaid maintenance is that you're just paying for everything up front without any benefit. I don't think you really save anything. And then you have the option of going to a 3rd party to do the maintenance for much cheaper or even do it yourself if possible to save money.
I have a shop that works on my Porsche that'll I'll probably let change the oil and brake fluid for the AMG as they charge less than half what the dealer does. $700 for an oil change and brake fluid flush is stupid.
The rear diff I'll take to the dealer as I don't know how common that is for third party shops and don't want to risk them using the wrong fluid.
Senior Member
Joined: Mar 2016
Posts: 497
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From: The NH
2016 Cardinal Red AMG C63 S
OP: either you're confused, or the dealer is. A 25-30% difference in costs between dealers would be significant. 400% more is just not possible. Get the estimate in writing.
Super Member
Joined: Jun 2015
Posts: 643
Likes: 92
From: Houston, TX
'15 C63S
There is no service notification for the rear diff service. And somehow a lot of dealerships don't even realize this had to be done. It's in the manual and the cars usually come with a sticker at the top left corner of the windshield regarding the diff change. You're just in the window where you need to have it done so go schedule it as soon as you can.
My thought on prepaid maintenance is that you're just paying for everything up front without any benefit. I don't think you really save anything. And then you have the option of going to a 3rd party to do the maintenance for much cheaper or even do it yourself if possible to save money.
My thought on prepaid maintenance is that you're just paying for everything up front without any benefit. I don't think you really save anything. And then you have the option of going to a 3rd party to do the maintenance for much cheaper or even do it yourself if possible to save money.
For whatever the reason may be (we can go around and around on this topic), if you go strictly by the exact wording of the service manual and by what comes up in the computer system at the dealerships, there is no literature anywhere that says my 2015 C63S needs the rear differential service. Nowhere. For later model years, yes, it says it, but for my 2015 it does not.
It mentions in my service manual in the footnotes that the only C-class models that need the differential service are those that have performance option codes that do not apply specifically to my car.
I know, I know, I get where you are going to go about how it still needs it. That's not my point. My point is that if someone (customer and/or service rep) goes strictly by what is written and what comes up in their system, it's extremely easy to see why dealers don't think the service needs to be done. Whether or not it needs to be done is a completely different topic....
As for the prepaid maintenance, the only benefit I can see in purchasing it is if you are trying somehow to tie all those costs up into your financing. You can add a few bucks to your monthly payment instead of having to come out of pocket each visit to the dealer. Other than that, I don't really get it.
MBWorld Fanatic!
Joined: Jul 2015
Posts: 1,216
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From: SoCal
2016 C63S Sedan
For whatever the reason may be (we can go around and around on this topic), if you go strictly by the exact wording of the service manual and by what comes up in the computer system at the dealerships, there is no literature anywhere that says my 2015 C63S needs the rear differential service. Nowhere. For later model years, yes, it says it, but for my 2015 it does not.
It mentions in my service manual in the footnotes that the only C-class models that need the differential service are those that have performance option codes that do not apply specifically to my car.
I know, I know, I get where you are going to go about how it still needs it. That's not my point. My point is that if someone (customer and/or service rep) goes strictly by what is written and what comes up in their system, it's extremely easy to see why dealers don't think the service needs to be done. Whether or not it needs to be done is a completely different topic....
As for the prepaid maintenance, the only benefit I can see in purchasing it is if you are trying somehow to tie all those costs up into your financing. You can add a few bucks to your monthly payment instead of having to come out of pocket each visit to the dealer. Other than that, I don't really get it.
It mentions in my service manual in the footnotes that the only C-class models that need the differential service are those that have performance option codes that do not apply specifically to my car.
I know, I know, I get where you are going to go about how it still needs it. That's not my point. My point is that if someone (customer and/or service rep) goes strictly by what is written and what comes up in their system, it's extremely easy to see why dealers don't think the service needs to be done. Whether or not it needs to be done is a completely different topic....
As for the prepaid maintenance, the only benefit I can see in purchasing it is if you are trying somehow to tie all those costs up into your financing. You can add a few bucks to your monthly payment instead of having to come out of pocket each visit to the dealer. Other than that, I don't really get it.
Super Member
Joined: Jun 2015
Posts: 643
Likes: 92
From: Houston, TX
'15 C63S
What I'm saying is that given the vague and/or misleading literature in the service manual and the absence of specific requirements in the dealership's system for 2015 and 2016 models, it's extremely easy to see how one can get confused on the subject.
If a dealer were to exactly follow the service guidelines in their system for 2015 and 2016 models, they would not require the service. Forget the sticker on the windshield. Forget identical models of other model years that have the exact same rear end. If you are to strictly and literally follow the service instructions for the 2015 and 2016 sedans, the dealer would come to the conclusion that the service isn't needed.
Last edited by msd3075; Sep 5, 2017 at 11:57 PM.
Junior Member
Joined: May 2017
Posts: 32
Likes: 2
2016 S205 Estate
They did replace 2 brake pads in the back but other than that it was just service.
Member
Joined: Feb 2017
Posts: 94
Likes: 12
2017 AMG c63s
My private certified Mercedes mechanic charged $120 for 2000 mile diff and $180 for Service A(had done this past saturday and he also reset all my computers due to voltage issue for free).
My mechanic only works on Mercedes and can also do any warranty work.
My mechanic only works on Mercedes and can also do any warranty work.
Member
Joined: Mar 2015
Posts: 133
Likes: 4
c63s
I'm up for my service b and i was told it was going to cost me 1200 aus i only have 10000 ks on the car and they couldn't even tell me what was involve in the service. I'm a mechanic by trade but i just want that stupid stamp on my book so when it comes to resell.
dose anyone know what they do for a service b
dose anyone know what they do for a service b
Senior Member
Joined: Mar 2016
Posts: 497
Likes: 55
From: The NH
2016 Cardinal Red AMG C63 S
I'm up for my service b and i was told it was going to cost me 1200 aus i only have 10000 ks on the car and they couldn't even tell me what was involve in the service. I'm a mechanic by trade but i just want that stupid stamp on my book so when it comes to resell.
dose anyone know what they do for a service b
dose anyone know what they do for a service b
Senior Member
Joined: Feb 2016
Posts: 306
Likes: 31
AMG C63S
Here in CT my service costs are absurd and I think the highest in the entire country.
I paid something like $1000 for service B. I posted about the rear diff oil change about a year ago which was also higher than anywhere else.
Mostly oil, filters and labor. Its not right but, unless I want to travel far away and take an Uber home what can you do..
I paid something like $1000 for service B. I posted about the rear diff oil change about a year ago which was also higher than anywhere else.
Mostly oil, filters and labor. Its not right but, unless I want to travel far away and take an Uber home what can you do..
Senior Member
Joined: Feb 2007
Posts: 463
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From: South Florida
2014 E63, Cobra replica, 68 Camaro, 66 Chevy II SS, Z4 BMW, Honda Element, Birel 125cc Shifter Kart.
I purchased the MB prepaid service so never get I bill when I take mine in. So far it’s paid for itself and I still have two more years to go. Also purchased the tire and wheel warranty which paid for itself with the first damaged tire and wheel. Highly recommend these service plans with these cars as they typically give back way more than the cost if you keep the car for a few years. You can also roll the cost into the financing at time of purchase.
Member
Joined: Jun 2010
Posts: 198
Likes: 2
C63 Coupe 507, CLK55 Convertible, X1 35i, 70 GTO convertible, motorcycles
On the prior-gen W204 cars, I think the 2K-mile rear diff service was only for cars with the optional LSD. That is what I think caused the confusion...i.e., it was confusing to dealers (and probably customers) that the service protocol was dependent on which options were checked. However, given the amount of metal-on-metal violence that occurs inside the rear diff of an LSD car, servicing the diff early sounds like a very good idea...easy to imagine a lot of tiny metal bits in the fluid. Since all newer C63s have one version or another of a limited slip rear differential, I think it makes sense to have the 2K-mile service protocol for all C63s. Having said that, I would not be surprised if most dealerships (which may only sell a couple of C63s per year) don't really tune into the different service needs of a C63 (whether S or not) versus a "standard" C-class.
