les2015

Mercedes Benz of Pompano, Florida wants more than 2k for my B Service.

What do you think about this?

Lately, I have seen an unjustifiable increase on Mercedes Benz service fees. What is happening with these dealerships?

Have a great day!

RDOCA

I am going in, in a week for the B service and the dealer has a summer special of $389.95

Another dealer was quoting $500

GordonGEICO

MB Woodlands near Houston is:

2000 mile AMG rear diff service $195.00

10,000 mile first service $289.95 plus tax approximately $308.00

20,000 mile second service $679.95 plus tax approximately $724.00

digitalnav

What exactly are they doing?

Maybe they are tacking on brakes/tires or something? Thats abnormally high.

obbob

Ask them to send you the estimate. Then you'll be able to see where the main chunk of the $2000 is coming from.

My guess is they are wanting to do other form of repair/service in addition to the Service B.

ChaseRMc

MB Orlando is showing $764 for the 20K service and $410 for the 10K service on the website. Make it clear you only want the required service.

FDNewbie

Is this something you're automatically just supposed to show up and have done? Or do you get a message on the dash cluster notifying you when you're due? I'm at 2XXX miles and no service notification...

Also, why wouldn't you guys just purchase the prepaid maintenance option (which you can do at any time, even after you've purchased the car for a while), so you don't have to worry about the scheduled maintenance costs?

skim7x

There is no service notification for the rear diff service. And somehow a lot of dealerships don't even realize this had to be done. It's in the manual and the cars usually come with a sticker at the top left corner of the windshield regarding the diff change. You're just in the window where you need to have it done so go schedule it as soon as you can.

My thought on prepaid maintenance is that you're just paying for everything up front without any benefit. I don't think you really save anything. And then you have the option of going to a 3rd party to do the maintenance for much cheaper or even do it yourself if possible to save money.

GordonGEICO

Sounds about right. If you look at the prices I quoted from MB Woodlands, the price for 2-years of service (~$1227) is actually cheaper than the prepaid maintenance (MSRP $1300) unless you can find a dealer willing to give you a discount. I called and emailed about half a dozen different dealers and none of them were willing to give me any discount on the prepaid service.

I have a shop that works on my Porsche that'll I'll probably let change the oil and brake fluid for the AMG as they charge less than half what the dealer does. $700 for an oil change and brake fluid flush is stupid.

The rear diff I'll take to the dealer as I don't know how common that is for third party shops and don't want to risk them using the wrong fluid.

nobbyv

OP: either you're confused, or the dealer is. A 25-30% difference in costs between dealers would be significant. 400% more is just not possible. Get the estimate in writing.

msd3075

For whatever the reason may be (we can go around and around on this topic), if you go strictly by the exact wording of the service manual and by what comes up in the computer system at the dealerships, there is no literature anywhere that says my 2015 C63S needs the rear differential service. Nowhere. For later model years, yes, it says it, but for my 2015 it does not.

It mentions in my service manual in the footnotes that the only C-class models that need the differential service are those that have performance option codes that do not apply specifically to my car.

I know, I know, I get where you are going to go about how it still needs it. That's not my point. My point is that if someone (customer and/or service rep) goes strictly by what is written and what comes up in their system, it's extremely easy to see why dealers don't think the service needs to be done. Whether or not it needs to be done is a completely different topic....

As for the prepaid maintenance, the only benefit I can see in purchasing it is if you are trying somehow to tie all those costs up into your financing. You can add a few bucks to your monthly payment instead of having to come out of pocket each visit to the dealer. Other than that, I don't really get it.

hyperion667

Holy crap that's high! Have an indy shop nearby?

RDOCA

Say what you want but they need the service and why would you not do it? there are several threads on this and on the Private Lounge and the consensus is it needs it.

msd3075

I am in no way opining on whether the service needs to be done or not. That is a topic for another day that has been discussed on here ad nauseam.

What I'm saying is that given the vague and/or misleading literature in the service manual and the absence of specific requirements in the dealership's system for 2015 and 2016 models, it's extremely easy to see how one can get confused on the subject.

If a dealer were to exactly follow the service guidelines in their system for 2015 and 2016 models, they would not require the service. Forget the sticker on the windshield. Forget identical models of other model years that have the exact same rear end. If you are to strictly and literally follow the service instructions for the 2015 and 2016 sedans, the dealer would come to the conclusion that the service isn't needed.

Sanch

I have my Service A coming up in the next 2 weeks. Will report in for all the Aussie peeps.

I've heard prices are jacked in Oz.

Sanch

All Oz MB dealers
Service A Capped at $676 AUD
Service B & C Capped at $1,352 AUD

Just had my A done.

JacobsT

My B1 was about 1800 EUR, so that's around 2000 USD-ish?
They did replace 2 brake pads in the back but other than that it was just service.

mazyo

My private certified Mercedes mechanic charged $120 for 2000 mile diff and $180 for Service A(had done this past saturday and he also reset all my computers due to voltage issue for free).
My mechanic only works on Mercedes and can also do any warranty work.

ole85

I'm up for my service b and i was told it was going to cost me 1200 aus i only have 10000 ks on the car and they couldn't even tell me what was involve in the service. I'm a mechanic by trade but i just want that stupid stamp on my book so when it comes to resell.

dose anyone know what they do for a service b

nobbyv

https://www.mbusa.com/mercedes/servi...enance_manuals

CT-AMG

Here in CT my service costs are absurd and I think the highest in the entire country.

I paid something like $1000 for service B. I posted about the rear diff oil change about a year ago which was also higher than anywhere else.

Mostly oil, filters and labor. Its not right but, unless I want to travel far away and take an Uber home what can you do..

ManveerS

Just got a service B done on my car. Had 20k miles. It $650, I had tires put on and got an alignment which was about another 300.

Tires were bought from tire rack not dealer

nobbyv

Just had my service B done today at 20k. Cost was $679 in NH, and I had a $40 off coupon for $639 total.

speedpeddler

goatfarmer1970

On the prior-gen W204 cars, I think the 2K-mile rear diff service was only for cars with the optional LSD. That is what I think caused the confusion...i.e., it was confusing to dealers (and probably customers) that the service protocol was dependent on which options were checked. However, given the amount of metal-on-metal violence that occurs inside the rear diff of an LSD car, servicing the diff early sounds like a very good idea...easy to imagine a lot of tiny metal bits in the fluid. Since all newer C63s have one version or another of a limited slip rear differential, I think it makes sense to have the 2K-mile service protocol for all C63s. Having said that, I would not be surprised if most dealerships (which may only sell a couple of C63s per year) don't really tune into the different service needs of a C63 (whether S or not) versus a "standard" C-class.