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Old 02-15-2019, 05:01 PM
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C63 S Welcome Screen

Hey Guys, I have a weird question to ask.

In this video you can see a guy unlocking the car, and when he gets into it, he gets a beautiful welcome animation of the headlights on his Digital Speedometer. https://www.youtube.com/watch?v=bTks...ature=youtu.be

Whenever I unlock mine from the key, or with the key in the pocket and just pulling the door handle, as soon as the door opens, instead of the beautiful welcome screen i get a beep and an Image that says do not forget your keys in the car.

How do i get it to do that animation for me? Such a stupid thing but it drives me nuts!!!

I would appreciate any advice!
Old 02-15-2019, 05:33 PM
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2019 AMG C63S
Originally Posted by David Ushar
Hey Guys, I have a weird question to ask.

In this video you can see a guy unlocking the car, and when he gets into it, he gets a beautiful welcome animation of the headlights on his Digital Speedometer. https://www.youtube.com/watch?v=bTks...ature=youtu.be

Whenever I unlock mine from the key, or with the key in the pocket and just pulling the door handle, as soon as the door opens, instead of the beautiful welcome screen i get a beep and an Image that says do not forget your keys in the car.

How do i get it to do that animation for me? Such a stupid thing but it drives me nuts!!!

I would appreciate any advice!
What year is the car?
Do you have analog or digital cluster (just like the video)
Have you tried your other key fob?
Old 02-15-2019, 06:07 PM
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I have the 2019 C63 S that I just got a week ago. It has the same Digital Cluster. I have not tried that yet..
Old 02-15-2019, 06:18 PM
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I bet it's the plastic cover....lol........seriously, I think your animation is skipping too fast and going right to "don't forget keys." Try sitting in the car with your FOB and just go into accessory mode; it should still animate.
Old 02-15-2019, 06:29 PM
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Old 02-15-2019, 06:31 PM
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According to the manual, your driver door is open when you expect the animation while the cluster wants to remind you to take the key fob (smart key) before you leave the car.
Issue solved lol
Old 02-15-2019, 06:36 PM
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Originally Posted by Ben Khoshabeh
According to the manual, your driver door is open when you expect the animation while the cluster wants to remind you to take the key fob (smart key) before you leave the car.
Issue solved lol
But that dude opens the door too. If you watch the video... I do the same exact thing and get that stupid message...
Old 02-15-2019, 06:37 PM
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Originally Posted by rustybear3
I bet it's the plastic cover....lol........seriously, I think your animation is skipping too fast and going right to "don't forget keys." Try sitting in the car with your FOB and just go into accessory mode; it should still animate.
In the video he opens the door and the Digital Cluster is still black, when he sits down and closes it, it brings that animation. In my case, the second i open the door, it goes from black screen to that message right away...


What do you mean by accessory mode btw? Sorry lol
Old 02-15-2019, 06:38 PM
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Originally Posted by David Ushar
But that dude opens the door too. If you watch the video... I do the same exact thing and get that stupid message...
I hear the door close at 0:16 sec. make sure your door is closed and give it another try.
Old 02-15-2019, 06:39 PM
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Originally Posted by Ben Khoshabeh
I hear the door close at 0:16 sec. make sure your door is closed and give it another try.
But in my case as i mentioned the entire screen lights up and shows that message the second i open the door, before i even get into the car.
Old 02-15-2019, 06:41 PM
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Originally Posted by David Ushar
But in my case as i mentioned the entire screen lights up and shows that message the second i open the door, before i even get into the car.
Hmmmm. Can't tell at this point unless I have my car. Give me a month and I'll get back to you
Honestly I'd be annoyed too...
Old 02-15-2019, 06:42 PM
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Originally Posted by Ben Khoshabeh
Hmmmm. Can't tell at this point unless I have my car. Give me a month and I'll get back to you
Honestly I'd be annoyed too...
Lol. I know it is stupid, but it is just a beautiful animation that i would rather see every time i get into the car, than the annoying beep and the message....
Old 02-15-2019, 07:21 PM
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Does anyone have a high res still/image of this animation all lit up.
my car is coming in 3 weeks and have been looking for an image of it, decent quality.

sorry op cant help
Old 02-15-2019, 09:41 PM
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Actually same problem here. I just never notice the forget your key message when I enter the car. But yeah, I wish I can see the animation whenever I enter the car.

Last edited by t3rryG; 02-17-2019 at 03:48 PM.
Old 02-17-2019, 05:55 AM
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No animation here and the "don't forget your key" message when I unlock the door.
Old 02-17-2019, 06:12 PM
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I wish there was a way to turn off the message.



Originally Posted by t3rryG
Actually same problem here. I just never notice the forget your key message when I enter the car. But yeah, I wish I can see the animation whenever I enter the car.
Old 02-17-2019, 06:13 PM
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So wtf??? This makes 0 sense. How do we get it to do that?


Originally Posted by AJRDU
No animation here and the "don't forget your key" message when I unlock the door.
Old 02-17-2019, 07:28 PM
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No animation either. Maybe the US or English version doesn’t have it?
Old 02-18-2019, 09:11 AM
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The animation is awesome - I hope you figure it out.

The message you're getting now makes no sense at all. Why tell you to make sure you don't forget the key when you've just unlocked the car? I'd expect that message to be displayed after you've stopped the engine.
Old 02-18-2019, 10:43 AM
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Well the animation is there and it does exist. If you sit in the car and lock yourself with the key, then unlock the car while sitting it it, and instead of opening the door click on the ignition button, you’ll see the animation. It’s the door that is the problem, the second you open it it throws that warning at you. No idea how to get this to work

Originally Posted by Xec
No animation either. Maybe the US or English version doesn’t have it?
Old 02-18-2019, 02:22 PM
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Originally Posted by David Ushar

Well the animation is there and it does exist. If you sit in the car and lock yourself with the key, then unlock the car while sitting it it, and instead of opening the door click on the ignition button, you’ll see the animation. It’s the door that is the problem, the second you open it it throws that warning at you. No idea how to get this to work


Wow, I can confirm. if you let the screen shut off, and then push the start button it shows up and it looks amazing!
Old 02-19-2019, 11:22 AM
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Originally Posted by AJRDU
Wow, I can confirm. if you let the screen shut off, and then push the start button it shows up and it looks amazing!
I have tried playing with every single setting in the car and no matter what I do it won’t get rid of that warning.

I am am starting to think this is Some US regulation that they had to implement in the firmware maybe??? Are any of you guys from europe who are having the same issue?
Old 02-19-2019, 07:43 PM
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Originally Posted by David Ushar


I have tried playing with every single setting in the car and no matter what I do it won’t get rid of that warning.

I am am starting to think this is Some US regulation that they had to implement in the firmware maybe??? Are any of you guys from europe who are having the same issue?
all my other cars have an animation on both screens including my M5 so shouldn’t be a regulatory thing. Looks more like a bug because you can open the passenger door and push the starter to get the animation.
Old 02-20-2019, 11:07 AM
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Originally Posted by AJRDU


all my other cars have an animation on both screens including my M5 so shouldn’t be a regulatory thing. Looks more like a bug because you can open the passenger door and push the starter to get the animation.


That's right! I haven't even tested that before! If you open the passenger door there is no warning, and once you press on the Start Button the animation is there! It is only showing that stupid warning with the Drivers door open. Weird!
Old 02-20-2019, 11:31 AM
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The animation of the headlights is also on cars with the normal analog gauges, albeit only on the smaller screen between the gauges.. It does it on my 2015 C63S, and my screen shows it. But like described above, I get the "Don't Forget Your Key" message 95% of the time instead. In the nearly 4 years I've had my car I've yet to figure out exactly what triggers which screen.
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