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Old Feb 5, 2020 | 09:50 AM
  #1  
FearlessFarris's Avatar
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Limited range for Wireless Key

My 2019 C63s is kind of finicky about how and where it will detect my key fob. Approaching the car, I can open the door with the key in my pocket, or even open the trunk with my foot, no problem. But once I'm seated in the car, it's like the key has to be in one of a few certain areas for the car to sense it and start-up upon hitting the ignition button. I frequently get the "put key in designated area" notice, and even when I place the key in the cup holder (pretty sure that's the designated area?), it still sometimes takes two tries to get the car to start.

It's a bit annoying, to the point where I'm often nostalgic for the old-school ignition of my last car, where you'd put the key in the steering wheel column and turn it.

Has anyone else experienced this?
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Old Feb 5, 2020 | 11:37 AM
  #2  
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Originally Posted by FearlessFarris
My 2019 C63s is kind of finicky about how and where it will detect my key fob. Approaching the car, I can open the door with the key in my pocket, or even open the trunk with my foot, no problem. But once I'm seated in the car, it's like the key has to be in one of a few certain areas for the car to sense it and start-up upon hitting the ignition button. I frequently get the "put key in designated area" notice, and even when I place the key in the cup holder (pretty sure that's the designated area?), it still sometimes takes two tries to get the car to start.

It's a bit annoying, to the point where I'm often nostalgic for the old-school ignition of my last car, where you'd put the key in the steering wheel column and turn it.

Has anyone else experienced this?
Woah that doesn't seem right. I keep my key in my work bag and that sometimes goes in the back seat or trunk - never had any problems.

Do both of your keys do this? If it's only one, maybe it's the battery
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Old Feb 5, 2020 | 04:21 PM
  #3  
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You definitely have an issue.. Might just be a battery but I would check the other key first before i ran out for a battery. If that doesn't work every time then you have an issue with the system in the car itself. I have never had any key related issues starting my 19'.. actually no issues at all besides the clear coat on the carbon fiber around my rear sensors peeling a tiny bit. The car has been a Gem
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Old Feb 5, 2020 | 05:22 PM
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Agreed, not normal. The designated area is on the passenger side of the cup holder. If you take the cup holder insert out you can see the key symbol. I guess you can even see it if you look down in to the passenger side cup holder. The only issue I have with the key fob is that locking the door is a bit finicky sometimes. It doesn't always seem to sense my finger, or I'm doing it too early or something like that. Doesn't help that these days with the dry air I'm regularly getting zapped when trying to lock the car. Never had issues starting the car, though. Key is always in my pants.
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Old Feb 5, 2020 | 09:07 PM
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Originally Posted by FearlessFarris

It's a bit annoying, to the point where I'm often nostalgic for the old-school ignition of my last car, where you'd put the key in the steering wheel column and turn it.
This happened to me when my battery was low. My car's dashboard would say "key not detected" when it was in the door sill storage.

I replaced the battery and it didn't happen again.
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Old Feb 5, 2020 | 09:41 PM
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Originally Posted by FearlessFarris
My 2019 C63s is kind of finicky about how and where it will detect my key fob. Approaching the car, I can open the door with the key in my pocket, or even open the trunk with my foot, no problem. But once I'm seated in the car, it's like the key has to be in one of a few certain areas for the car to sense it and start-up upon hitting the ignition button. I frequently get the "put key in designated area" notice, and even when I place the key in the cup holder (pretty sure that's the designated area?), it still sometimes takes two tries to get the car to start.

It's a bit annoying, to the point where I'm often nostalgic for the old-school ignition of my last car, where you'd put the key in the steering wheel column and turn it.

Has anyone else experienced this?
You're not leaving the key in the cupholder over night, are you? If you do, it will time out (for security purposes) and needs to be moved to wake up. Just picking it up will wake it up. If, as you describe, the key is really in your pocket and won't be detected, something is wrong.
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Old Feb 6, 2020 | 10:37 AM
  #7  
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That's good advice. I do often leave the key in my car while it's parked in the garage over night. I wonder if that may explain some of the problem. I'll try my other key and see if that helps, and also try a fresh battery.

Thanks everyone for the responses. This forum is a great resource.
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Old Feb 6, 2020 | 10:52 AM
  #8  
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Originally Posted by superswiss
Agreed, not normal. The designated area is on the passenger side of the cup holder. If you take the cup holder insert out you can see the key symbol. I guess you can even see it if you look down in to the passenger side cup holder. The only issue I have with the key fob is that locking the door is a bit finicky sometimes. It doesn't always seem to sense my finger, or I'm doing it too early or something like that. Doesn't help that these days with the dry air I'm regularly getting zapped when trying to lock the car. Never had issues starting the car, though. Key is always in my pants.
I just put the back of my hand or thumb on it and it works every time. Does your door handle have a PPF coating? Maybe that is playing with it a little. I just have it ceramic coated.
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Old Feb 6, 2020 | 11:24 AM
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Originally Posted by FearlessFarris
That's good advice. I do often leave the key in my car while it's parked in the garage over night. I wonder if that may explain some of the problem. I'll try my other key and see if that helps, and also try a fresh battery.

Thanks everyone for the responses. This forum is a great resource.
Leaving it in the car is fine. Just get in the habit of giving it a shake as you start the car.
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Old Feb 6, 2020 | 11:46 AM
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Originally Posted by FearlessFarris
That's good advice. I do often leave the key in my car while it's parked in the garage over night. I wonder if that may explain some of the problem. I'll try my other key and see if that helps, and also try a fresh battery.

Thanks everyone for the responses. This forum is a great resource.
If leaving it in the car, it may also be in constant communication with the car and drain the battery quicker. Not sure about this, though, because the new key fobs as of 2019 actually have a motion sensor in them and the fob stops sending out a signal after a couple of minutes if it doesn't sense any motion. This is a security measure against the relay attacks that have increased in recent years. Thieves stealing cars from driveways by relaying the signal from the fob in the house via easily obtainable devices and tricking the car into thinking the fob is next to the door and/or inside the car. But now if you put the fob down somewhere it effectively deactivates on its own after a couple of minutes, so these attacks are no longer possible and it wakes up again when you pick it up and start moving around with it.

Originally Posted by purplewidow
I just put the back of my hand or thumb on it and it works every time. Does your door handle have a PPF coating? Maybe that is playing with it a little. I just have it ceramic coated.
I do have PPF on the door handle cups, but not the door handle. It was like this while in Europe, though, before I had PPF. It seems my issue is that I have to wait until the window moves back up before the locking works. I'm often trying to lock while the window is still moving up to close the seal. On my previous RS5 I could lock while the window was closing.

Last edited by superswiss; Feb 6, 2020 at 11:49 AM.
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Old Feb 6, 2020 | 09:46 PM
  #11  
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Should be the low battery and/or leaving the key in the car for long periods of time when parked. These batteries (from factory) should usually last at least a year or two with normal usage I would expect.
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Old Feb 6, 2020 | 09:55 PM
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Originally Posted by Xec
If it's only one, maybe it's the battery
If your key battery is low, it will give you a warning on the dashboard at the start up. That’s what happen with my key.
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Old Feb 7, 2020 | 04:21 PM
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After some experimenting, I think the issue may have mostly stemmed from the key fob being "asleep" while sitting in the car overnight. The issue seems limited to first thing in the morning, or anytime the keys have been sitting still. I wasn't aware of the sleep feature built into the fob, but that seems to explain the problem.
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