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2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Expensive maintenance cost quote ($1600)
Hi all,
I have a low mileage (5500) 2018 c63s cabriolet that the manufacture 4 year warranty is expiring 3/31. The A0 services remainder also popped up on the display so I decided to schedule a service appointment and also let them address some minor rattling issues.
Service advisor called yesterday to confirm my appointment. At the beginning he said it needs a 4 year service B with total cost of $900+. I told him the display shows that A0 is required. Then he started to check the service history and found the 4 year service was done at another dealership, so this time it will be a 5 year service which will need to replace many things including spark plugs… then told me the quote is now $1600+. Attached is the most recent maintenance done before I own the vehicle.
Can any one please let me know if the cost sounds reasonable or not? I used to owned a 2015 c63s sedan in OR and PA states, and during the two years of ownership the maintenance cost was between $350 to $500. So I find $1600 odd. Thank you for your input!
******That quote sounds really really high for Service B and replacing the spark plugs (at 5500 miles, it is exceedingly unlikely you need new plugs quite frankly..) Dunno if they are doing carbon intake cleaning or some other procedure like wheel alignment, etc.. which would bring up the cost. Below is a scan of several dealerships in my area and what they charge for Service A and B (generally, but NOT necessarily your car year 2018 C63s, but yes V8's..If both cabin air filters need replacing it is also a bit extra..but not THAT much extra..). The cheapest prices on the very left of the scan is not at the dealer but one of the well regarded independent shops run by guys who work on Mercedes Benz and the head techs are Master Certified Benz guys... This is in my area of Washington, DC, USA.
I'd go somewhere else, quite frankly, unless they are doing more than what you seem to be listing will be done. If the transmission fluid and differential fluid is being changed, yes the price you quoted would be more inline as the transmission fluid is quite expensive on our cars, and requires some labor in addition to new pan bolts, filters, gaskets, etc.. Dealerships are generally more expensive in my experience, sometimes by a LOT. Best to shop around.
The photo below shows Service Chart. My SA informed me that 5th year Service includes Spark Plug change and is well over $1,000. He also stated that the 6th year Service calls for a full Transmission Service which is also expensive.
He suggested purchasing a (believe a 2 year pre-paid Service Plan) that will save substantial money. This can be purchased the day the car is brought in for the 5th year Service. But do call your SA if this is available at your Dealership.
My SA also gave me price on a MB Extended Warrenty for either 1 year, 2 years or maximum 3 years. My car will be out of warrenty next April 2023. ( purchased new in April 2019 a C63S COUPE)
So I have time to decide what I want to do.
2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Originally Posted by MaxVO2
******That quote sounds really really high for Service B and replacing the spark plugs (at 5500 miles, it is exceedingly unlikely you need new plugs quite frankly..) Dunno if they are doing carbon intake cleaning or some other procedure like wheel alignment, etc.. which would bring up the cost. Below is a scan of several dealerships in my area and what they charge for Service A and B (generally, but NOT necessarily your car year 2018 C63s, but yes V8's..If both cabin air filters need replacing it is also a bit extra..but not THAT much extra..). The cheapest prices on the very left of the scan is not at the dealer but one of the well regarded independent shops run by guys who work on Mercedes Benz and the head techs are Master Certified Benz guys... This is in my area of Washington, DC, USA.
I'd go somewhere else, quite frankly, unless they are doing more than what you seem to be listing will be done. If the transmission fluid and differential fluid is being changed, yes the price you quoted would be more inline as the transmission fluid is quite expensive on our cars, and requires some labor in addition to new pan bolts, filters, gaskets, etc.. Dealerships are generally more expensive in my experience, sometimes by a LOT. Best to shop around.
Good luck
Hi MaxVO2, thank you so much for the information. I am waiting a call back from another service advisor from the same dealership to compare his words to my advisor's (he is not available today). Since my mileage is so low I wonder if any maintenance other than the basic oil/filter changes is overkill. Maybe I should ask them specifically doing A service only?
2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Originally Posted by jj18
The photo below shows Service Chart. My SA informed me that 5th year Service includes Spark Plug change and is well over $1,000. He also stated that the 6th year Service calls for a full Transmission Service which is also expensive.
He suggested purchasing a (believe a 2 year pre-paid Service Plan) that will save substantial money. This can be purchased the day the car is brought in for the 5th year Service. But do call your SA if this is available at your Dealership.
My SA also gave me price on a MB Extended Warrenty for either 1 year, 2 years or maximum 3 years. My car will be out of warrenty next April 2023. ( purchased new in April 2019 a C63S COUPE)
So I have time to decide what I want to do.
Thanks for you reply. The prepaid maintenance is a very good point ---- I will ask the service provider for more information. The prepaid maintenance brochure mentioned "Coverage is available from 2 years or 20,000 miles to 4 years or 40,000 miles, in intervals of 1 year/10,000 miles." I guess it might only include basic service A and B, but the dealership might have other options for prepaid services after 4 year.
$1600 - if it includes spark plugs its expected. MB dealers charge for replacing these $1100- $1200, big part is labor as it takes some time. I had them replaced at an Indy shop including oil and filter change for $700 (incl OEM sparkplugs and OEM oil and filter).
I have to ask why you would even think about doing the service at 5500 miles ? It doesn't need it and its a cash grab by the dealer thats it . Ignore the date and go by mileage . I work for Mercedes and its only suggested that you do it at those dates ...its the mileage that counts . Save your money ! My 2015 C63s only has 20,000 miles and I have not followed the dates only go by the mileage ....like I said its a cash grab by dealers . There is no reason i the world why you need to change the plugs at 5500 miles . Just tae it in for the rattles and such , there is no need to do a major service
Last edited by C3504matic; Mar 27, 2022 at 02:00 PM.
Unfortunately that's not how this works. If you skip a maintenance even though you know you don't need it and if anything should have failed, they can decline your warranty based on the fact that you choice to ignore a maintenance. I know it sucks but that's how they can sway it their way.
Unfortunately that's not how this works. If you skip a maintenance even though you know you don't need it and if anything should have failed, they can decline your warranty based on the fact that you choice to ignore a maintenance. I know it sucks but that's how they can sway it their way.
His warranty is up next month and is nothing more than a cash grab because dealers have no cars to sell. And his plugs are good for another year anyways as the book says 5 years on them. That car is not even broken in yet and I'd bet money that dealership would sell it as a cpo without doing a damn thing to it. I went through it with my car when they assured me the ceramic breaks were changed and was a complete lie by the dealership.
I have owned a Benz for many years and one of the big turn offs about them is this whole expensive maintenance. I always prepay for my service because it is cheaper but it is still a huge rip off. I do my service by the calendar not miles, We don't put more than 6K miles a year on any of our two AMGs. I justify getting ripped off by the stealerships to myself because I love my AMGs and its the price we pay to play... but it is still BS.
I have owned a Benz for many years and one of the big turn offs about them is this whole expensive maintenance. I always prepay for my service because it is cheaper but it is still a huge rip off. I do my service by the calendar not miles, We don't put more than 6K miles a year on any of our two AMGs. I justify getting ripped off by the stealerships to myself because I love my AMGs and its the price we pay to play... but it is still BS.
****Basically this. I do most of my own maintenance mostly because I have the tools, a nice garage, and am mechanically inclined, etc.. but some of the dealership maintenance fees I see people in my area paying is really quite outrageous compared to other similarly priced vehicles requiring basically the same maintenance. Independent shops in my experience do just as good a job on regular maintenance as the dealership for *much* less money. I love my AMG, but some of the prices on parts like rotors, brake pads, transmission filters and gaskets, spark plugs, etc.. are just way overpriced IMO. I have an engineering background and some knowledge of tooling, costs, materials, etc.. Even at the AMG economy of scale, some parts are just crazy off the wall expensive.
I have a low mileage (5500) 2018 c63s cabriolet that the manufacture 4 year warranty is expiring 3/31. The A0 services remainder also popped up on the display so I decided to schedule a service appointment and also let them address some minor rattling issues.
Service advisor called yesterday to confirm my appointment. At the beginning he said it needs a 4 year service B with total cost of $900+. I told him the display shows that A0 is required. Then he started to check the service history and found the 4 year service was done at another dealership, so this time it will be a 5 year service which will need to replace many things including spark plugs… then told me the quote is now $1600+. Attached is the most recent maintenance done before I own the vehicle.
Can any one please let me know if the cost sounds reasonable or not? I used to owned a 2015 c63s sedan in OR and PA states, and during the two years of ownership the maintenance cost was between $350 to $500. So I find $1600 odd. Thank you for your input!
Last year MB SA gave me the cost of a MB Extended Warranty Packages. My warranty ends next April 2023. So I still have some time. I see your warrenty is expiring 3/31.
In your case and mine will be the Time and not mileage.
1 year: $4,887.50
2 years: $6,842.50
3 years: $7,992.50
* I believe these prices are negotiable and the maximum Extended Warrenty Package is 3 years.
* The Extended Warrenty stays with the car if sold privately.
Just an option to consider.
******That quote sounds really really high for Service B and replacing the spark plugs (at 5500 miles, it is exceedingly unlikely you need new plugs quite frankly..) Dunno if they are doing carbon intake cleaning or some other procedure like wheel alignment, etc.. which would bring up the cost. Below is a scan of several dealerships in my area and what they charge for Service A and B (generally, but NOT necessarily your car year 2018 C63s, but yes V8's..If both cabin air filters need replacing it is also a bit extra..but not THAT much extra..). The cheapest prices on the very left of the scan is not at the dealer but one of the well regarded independent shops run by guys who work on Mercedes Benz and the head techs are Master Certified Benz guys... This is in my area of Washington, DC, USA.
I'd go somewhere else, quite frankly, unless they are doing more than what you seem to be listing will be done. If the transmission fluid and differential fluid is being changed, yes the price you quoted would be more inline as the transmission fluid is quite expensive on our cars, and requires some labor in addition to new pan bolts, filters, gaskets, etc.. Dealerships are generally more expensive in my experience, sometimes by a LOT. Best to shop around.
Last year MB SA gave me the cost of a MB Extended Warranty Packages. My warranty ends next April 2023. So I still have some time. I see your warrenty is expiring 3/31.
In your case and mine will be the Time and not mileage.
1 year: $4,887.50
2 years: $6,842.50
3 years: $7,992.50
* I believe these prices are negotiable and the maximum Extended Warrenty Package is 3 years.
* The Extended Warrenty stays with the car if sold privately.
Just an option to consider.
Non of those extended warranty options cover wear and tear items.
Plugs,breaks,flushes,mounts,suspension etc are not covered.
Non of those extended warranty options cover wear and tear items.
Plugs,breaks,flushes,mounts,suspension etc are not covered.
Yes. I know. SA also gave me a price on a Maintenance Service Package for 2 years which would be the 5th and 6th year Service. He said it a excellent deal :$1,490.00.
The 5th year Service beside the other service includes Spark plugs and stated that this is well over a thousand dollars.
The 6th year Service besides the other required service includes a full Transmission service which he noted is also expensive.
For me. I have this year to decide what I am going to do. I just posted this info for others on here to get an idea of what an MB Extended warranty would cost for 2019 C63s coupe and also the cost of Pre Paid Service for years 5 and 6.
* The Service Maintenance Package can be paid the same day the car is brought in for Service year 5.
Hi MaxVO2, thank you so much for the information. I am waiting a call back from another service advisor from the same dealership to compare his words to my advisor's (he is not available today). Since my mileage is so low I wonder if any maintenance other than the basic oil/filter changes is overkill. Maybe I should ask them specifically doing A service only?
Thanks for posting this! Do you mind sharing the names of the dealers alongside their pricing? I'm in the DC area too and this is mega helpful!
2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Originally Posted by jj18
Last year MB SA gave me the cost of a MB Extended Warranty Packages. My warranty ends next April 2023. So I still have some time. I see your warrenty is expiring 3/31.
In your case and mine will be the Time and not mileage.
1 year: $4,887.50
2 years: $6,842.50
3 years: $7,992.50
* I believe these prices are negotiable and the maximum Extended Warrenty Package is 3 years.
* The Extended Warrenty stays with the car if sold privately.
Just an option to consider.
Thanks for providing those numbers. I didn't know the extended warranty packages actually cost that MUCH! I bought my car used from CarMax and purchased their 60 months extended warranty package for only $3k, as people all suggest it's being dirt cheap. Now comparing the numers you showed here I see why...
2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Originally Posted by ZZ33
Thanks for posting this! Do you mind sharing the names of the dealers alongside their pricing? I'm in the DC area too and this is mega helpful!
I missed the call from another dealer on Saturday. My service dealer is MB of Austin in Texas. I ended up purchasing a 2-year prepaid maintenance for a total of $2490. The 5th and 6th year service are the most expensive ones, $1600 and $1900 if purchased separately. The 5th year include spark plug replacement (about 6 hrs of labor as written on the invoice) and the 6th year including transmission fluid replacement, which are the major items that contribute to the cost. Dealer did not add extra non-manufacture suggested services, so I think there won't be much difference for purchasing the same prepaid maintenance plan from another dealer.
2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Originally Posted by jj18
Yes. I know. SA also gave me a price on a Maintenance Service Package for 2 years which would be the 5th and 6th year Service. He said it a excellent deal :$1,490.00.
The 5th year Service beside the other service includes Spark plugs and stated that this is well over a thousand dollars.
The 6th year Service besides the other required service includes a full Transmission service which he noted is also expensive.
For me. I have this year to decide what I am going to do. I just posted this info for others on here to get an idea of what an MB Extended warranty would cost for 2019 C63s coupe and also the cost of Pre Paid Service for years 5 and 6.
* The Service Maintenance Package can be paid the same day the car is brought in for Service year 5.
That's a super nice deal. The package my dealer provided me is $2490...
2015 C63S Sedan>Corolla Hatchback>Miata ND>Tesla Model Y Performance>C63S Cabriolet Ocean Blue
Originally Posted by C3504matic
I have to ask why you would even think about doing the service at 5500 miles ? It doesn't need it and its a cash grab by the dealer thats it . Ignore the date and go by mileage . I work for Mercedes and its only suggested that you do it at those dates ...its the mileage that counts . Save your money ! My 2015 C63s only has 20,000 miles and I have not followed the dates only go by the mileage ....like I said its a cash grab by dealers . There is no reason i the world why you need to change the plugs at 5500 miles . Just tae it in for the rattles and such , there is no need to do a major service
I have been noticing that the engine has a weird idling rpm. When coming to a stop the engine should stay at 600 rpm relatively stable, but mine is sometimes bouncing up to up to 750 and coming back to 600. It is obvious because I can clearly hear the exahust goes louder and quieter. This will repeat at an irregular pattern. Online search suggested there might be a spark plug that does not do the job right. But my OBD2 did not scan any error code. After watching a video of how to replace spark plugs I ended up purchasing the 2 year prepaid maintenance, which include the 5th year service that will replace the plugs...
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