A-Class (W177) (V177) 2018 to present

Unable to update MAP online

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Old Jun 1, 2022 | 02:05 PM
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Unable to update MAP online

Hi,
I am unable to update the Map through Mercedes download manager. I am getting the error as Access Denied although i am running as a administrator in my laptop. I tried multiple USB's , for 1 USB i am getting an error as storage not found. and rest i am getting the below error. Please advice

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Old Jun 2, 2022 | 03:39 AM
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2019 A220 4MATIC
Originally Posted by chandu.laa
Hi,
I am unable to update the Map through Mercedes download manager. I am getting the error as Access Denied although i am running as a administrator in my laptop. I tried multiple USB's , for 1 USB i am getting an error as storage not found. and rest i am getting the below error. Please advice
I just downloaded mine the other day and worked fine. Used windows 10 and 64gb stick.
Make sure the drive stick is readable and formatted NTFS.
Did you get to download mercedes installer?

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Old Jun 2, 2022 | 05:35 AM
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Originally Posted by RocksB
I just downloaded mine the other day and worked fine. Used windows 10 and 64gb stick.
Make sure the drive stick is readable and formatted NTFS.
Did you get to download mercedes installer?
Yes,i formatted in NTFS and it is readable. I am trying on Windows 11, let me see if it runs on compatibility mode.
I installed the mercedes downloader. When i am trying to run FAT32 then it is giving me a message that the drive should be in either NTFS or exFAT. But when i am running in NTFS after formatting, again i am getting the below screen.
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Old Jun 2, 2022 | 06:15 AM
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Originally Posted by chandu.laa
Yes,i formatted in NTFS and it is readable. I am trying on Windows 11, let me see if it runs on compatibility mode.
I installed the mercedes downloader. When i am trying to run FAT32 then it is giving me a message that the drive should be in either NTFS or exFAT. But when i am running in NTFS after formatting, again i am getting the below screen.
I could not read that error message. What is the capacity of your drive? Are you trying to update your region or download all regions?
MB is behind when it comes to these things. Try compatible mode or windows 10.
MBUX and apps are running Linux, but downloading updates is not supported.
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Old Jun 2, 2022 | 03:05 PM
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Originally Posted by RocksB
I could not read that error message. What is the capacity of your drive? Are you trying to update your region or download all regions?
MB is behind when it comes to these things. Try compatible mode or windows 10.
MBUX and apps are running Linux, but downloading updates is not supported.
I tried compatible mode it didnt work. I was trying to update Nordics Map which is only 2.5 GB and my drive capacity is 16GB.
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Old Jun 3, 2022 | 06:50 AM
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Originally Posted by chandu.laa
I tried compatible mode it didnt work. I was trying to update Nordics Map which is only 2.5 GB and my drive capacity is 16GB.
I had to switch the jump drive to exFat and it worked perfectly.
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Old Jun 3, 2022 | 11:39 AM
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Originally Posted by DESAL
I had to switch the jump drive to exFat and it worked perfectly.
Were you using Windows 10 or 11. I am using Windows 11, Seems it the problem between MB and Win11.
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Old Jun 4, 2022 | 05:02 PM
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I’m on Windows 10. My PC is a little to old to upgrade to 11. I am guessing that there is a compatible mode like in 10. You might try that. Also you might try to run it as administrator too. Good luck
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