CLE Class Coupe (C236) & Cabrio (A236) 2023-

Credit for missing MBUX augmented reality

Old Jul 11, 2024 | 04:23 PM
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2025 CLE AMG 53
Credit for missing MBUX augmented reality

I have a dealer trying to locate a CLE 450 for me and I noticed on one of the build sheets a $350 credit with the description "D7B Credit for missing MBUX augmented reality for navigation". Does anyone have any details around this? Hardware issue?

Last edited by at t 2d; Jul 11, 2024 at 04:25 PM.
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Old Jul 11, 2024 | 10:18 PM
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2016 C300 4Matic traded in for a 2022 E450 Coupe
Supply chain issues - parts or computer chips
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Old Jul 11, 2024 | 10:29 PM
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Ugh Mercedes still can't figure this out? Last year, they couldn't figure out how to do hands free trunks so I got a useless $100 credit instead.
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Old Jul 12, 2024 | 07:04 AM
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I have ordered a 2024 CLE 53. So far, everything I ordered is available, including the MBUX Augmented Reality for Navigation.
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Old Jul 22, 2024 | 08:17 PM
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Has anyone else heard of this happening with Augmented Reality for Navigation or any other standard of optional equipment on a CLE? Have others been able to get the Augmented Reality feature on their builds? I still haven’t heard of any issues getting any of the features I ordered, including the Augmented Reality for Navigation, in my CLE 53 build.
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Old Jul 22, 2024 | 08:21 PM
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Originally Posted by at t 2d
I have a dealer trying to locate a CLE 450 for me and I noticed on one of the build sheets a $350 credit with the description "D7B Credit for missing MBUX augmented reality for navigation". Does anyone have any details around this? Hardware issue?
Was the CLE 450 build sheet you saw on a car that was already built, or an ordered car?
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Old Jul 22, 2024 | 08:35 PM
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The dealer sent me the electronic copy of the sticker. The car had been produced and was "on the ship".
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Old Jul 22, 2024 | 09:05 PM
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Originally Posted by at t 2d
The dealer sent me the electronic copy of the sticker. The car had been produced and was "on the ship".
Thanks. That’s very helpful. My car is ordered but not yet built. I guess I may not know for sure if any options were not available until it’s actually built. I’ve seen stickers of 3 other CLE 53s at a dealer. There was no mention of any missing items, although none had the Pinnacle Package that includes Augmented Reality for Navigation.

I’m sure if this is an issue, someone will comment.

Last edited by BenzC400; Jul 22, 2024 at 09:08 PM.
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Old Sep 7, 2024 | 11:26 PM
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D7B Credit for missing augmented video for navigation

My window sticker stated that a credit given for missing augmented video. I've read this related to a chip shortage. Am I able to add augmented video later when the chip is available?
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Old Sep 8, 2024 | 07:02 AM
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Originally Posted by Jkgle350
My window sticker stated that a credit given for missing augmented video. I've read this related to a chip shortage. Am I able to add augmented video later when the chip is available?
Is your car a recent CLE 53?
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Old Sep 8, 2024 | 08:19 AM
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Huh? I thought chip shortage is long over though.
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Old Sep 8, 2024 | 08:43 AM
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AMG CLE 53
My car is on a ship heading to the US. The build sheet lists the U19 Augmented Video for Navigation. There is no mention of it being missing or of a credit. I’ve seen a couple in stock CLE 53s with the Pinnacle Package. There is no indication on the window sticker that Augmented Video was missing. Missing Augmented Video seems to have been an issue with some cars in 2021.

Last edited by BenzC400; Sep 8, 2024 at 08:44 AM.
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Old Sep 8, 2024 | 09:44 AM
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Mine has the augmented video and it works fine. Shouldn’t be a chip shortage issue anymore. That would be a lame excuse as that was a 2021 issue
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Old Sep 26, 2024 | 09:35 AM
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Originally Posted by Jkgle350
My window sticker stated that a credit given for missing augmented video. I've read this related to a chip shortage. Am I able to add augmented video later when the chip is available?
Which model car do you have?
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Old Sep 26, 2024 | 11:15 AM
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Originally Posted by Jkgle350
My window sticker stated that a credit given for missing augmented video. I've read this related to a chip shortage. Am I able to add augmented video later when the chip is available?
No, no retrofit
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Old Sep 26, 2024 | 11:16 AM
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Originally Posted by W205C43PFL
Huh? I thought chip shortage is long over though.
MB has continued to have parts shortage and supply chain issues, especially with AR Nav accross most models (only the E, S, and EQ cars seem to be less/unaffected) and the enhanced ambient lightting on the C and GLC.
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Old Nov 10, 2024 | 11:22 AM
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Retrofit

Originally Posted by BenjaminKohl
No, no retrofit
Hi Ben

Can you give me details of what retrofit you did. I would like to know please.
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