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Question regarding Online Music, Apple Music, Amazon Music etc...
How do you get Online Music (Apple Music, Amazon Music etc..)? On the Media screen, mine shows Bluetooth, CarPlay and USB, it does not say Online Music, and when I press the Apps button, mine does not show Apple Music, Amazon Music, Etc....
On the Mercedes app on my phone, I click Manage Digital Extras, which at first says in Green, All Digital Extras are activated, when I click on the next screen, under MBUX Infotainment, it says 5/11 Activated and when I click that, it shows that some things are activated such as Global Search, minigames, NewsFlash, Smartphone Integrations and Weather forecast, but there are 6 things that says Purchase next to them. AMG Track Pace, Augmented Radio, Comfort Date Volume, In-Car App Pass, Internet Radio and Online Music, but when I click Purchase, it takes me to the mbusa.com shop, where I can Buy AMG Track Pace (which I don't need) and Mercedes-Benz Connect, which says it includes 27/33 Digital Extras, and it's $15.00 a month or $150 a year, and below it it shows the Digital Extras mentioned above that say they are available for Purchase.
So I'm wondering, do I need to Purchase the Mercedes-Benz Connect to get Internet Radio and those other things, even though I have most of the things already? It won't let me just buy it for a month, it says "Purchase is possible 30 days before the current term expires" but it will let me purchase it for 12 months. I don't want to buy it for a year, although I would assume that it would be extending my current subscription 12 months past the current expiration date.
I had to purchase the Connect package to get Apple Music. Items I already had were extended an extra year, new items end in a year
Do you need to buy a data plan or buy anything to get the streaming to work or does it work with what's already active in the car?
Since my car is almost 6 months old, if I did that I guess i'll be a little out of sync with some of the items, but it is what it is, I should have done it right when I bought it.
Do you need to buy a data plan or buy anything to get the streaming to work or does it work with what's already active in the car?
Since my car is almost 6 months old, if I did that I guess i'll be a little out of sync with some of the items, but it is what it is, I should have done it right when I bought it.
I had to buy a data plan through "Telekom Hotspot Drive" initially - but a month or so after that, MB added the data plan through the app and canceled my Telekom Hotspot Drive data plan https://mbworld.org/forums/cle-class...ta-volume.html
I had to buy a data plan through "Telekom Hotspot Drive" initially - but a month or so after that, MB added the data plan through the app and canceled my Telekom Hotspot Drive data plan https://mbworld.org/forums/cle-class...ta-volume.html
So what would I do after I buy the Mercedes-Benz Connect. Are you saying I don't need to buy a data package?
So what would I do after I buy the Mercedes-Benz Connect. Are you saying I don't need to buy a data package?
You will need a data plan -- check in your Mercedes app and look for "Comfort Data volume" in the Infotainment section -- I believe this is what gets you a data plan. I don't know if you have to buy it as I had already bought through HotSpot Drive and it was just transferred over to Comfort Data
If I remember correctly, when I set up Apple Music it told me the requirements of needing a data plan
Last edited by HoustonCLE53; May 3, 2025 at 01:42 PM.
You will need a data plan -- check in your Mercedes app and look for "Comfort Data volume" in the Infotainment section -- I believe this is what gets you a data plan. I don't know if you have to buy it as I had already bought through HotSpot Drive and it was just transferred over to Comfort Data
If I remember correctly, when I set up Apple Music it told me the requirements of needing a data plan
I will have to check it out. From what I can see, there is no way to buy Comfort data volume, the only thing I can buy is Mercedes-Benz Connect for $150 a year. Maybe it's something that can be bought after I buy Mercedes-Benz Connect, not sure.
The thing that I'm going back and forth on is, I almost always have my phone, which means I can use Apple Music via CarPlay. I have Amazon Music on a trial but haven't really used it, yet. So, do I really need to get the Mercedes-Benz Connect at all?
What else came with that package that would make me need it?
If you have MB Connect you should be able to link your Apple Music account through the MB app. In the app, go to MBUX Infotainment, Online Music, Linked Accounts. Choose Apple Music and follow the prompts.
I will have to check it out. From what I can see, there is no way to buy Comfort data volume, the only thing I can buy is Mercedes-Benz Connect for $150 a year. Maybe it's something that can be bought after I buy Mercedes-Benz Connect, not sure.
The thing that I'm going back and forth on is, I almost always have my phone, which means I can use Apple Music via CarPlay. I have Amazon Music on a trial but haven't really used it, yet. So, do I really need to get the Mercedes-Benz Connect at all?
What else came with that package that would make me need it?
There are 2 advantages of using Apple Music via MBUX vs CarPlay. First, it’s just a little more convenient. Second, and more importantly, you can use Dolby Atmos. If you’re more of an audiophile this helps. I don’t think CarPlay has the best bitrate compared to Atmos content via MBUX. If that doesn’t matter to you then probably fine without it.
There are 2 advantages of using Apple Music via MBUX vs CarPlay. First, it’s just a little more convenient. Second, and more importantly, you can use Dolby Atmos. If you’re more of an audiophile this helps. I don’t think CarPlay has the best bitrate compared to Atmos content via MBUX. If that doesn’t matter to you then probably fine without it.
Gotcha, I will think on it. I appreciate the info!
The update sounds like MBUX 3.3, some drivers are receiving it OTA. Others like myself are not yet and would need to visit the dealer.
Maybe try using the store app to see if Apple Music is available as a download. Otherwise, it states that music apps may be unavailable for a period of time due to "technical reasons."
The lack of communication across MB is appalling - support, SAs, and customers are left completely in the dark about software questions. It's been like this for years. I wonder if it's any better in Germany...
I hope I'm wrong but it seems they are locking the once-free calendar app behind their Mercedes Me paywall.
Wrote this in the other thread. Received texts (attached)yesterday from MB regarding On Line music. Looks like Music Apps will be coming back.
I was already a member of Amazon Music. I was able to find Amazon Music under Store/Apps. But when I try to install, it asks me to pay $150 for the order of MB Connect. I should already have it. Dealer will help me straighten this out. With this I should be able to enjoy true ATMOS music.
Still waiting to hear back from the concierge rep at the dealer so I chose to call MB USA yesterday.
According to them, in order to get on line music, I have to subscribe to the package below.
Dealer is under the impression that I should have all the contents of the digital package included for the first year.
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