I filed a complaint with the nhtsa.gov for the faulty display readouts that many of us have/are experiencing. It IS A SAFETY problem since it you can't see which gear you are in and that could cause a driver error that could lead to an accident.
The more of us complain the more likely they are to issue a recall and require the MBUSA to cover our this problem.

Call 1-888-327-4236 and have your VIN # ready so they can file the complaint. (Other Mercedes models have had this issue recalled and fixed)

 

guys we need to get on this now

 

i called up and filed everyone else do the same please

 

if you paid out of pocket to have yours fixed already. I just think it should be addressed by MB.

 

Ive filed my complaint with nhtsa.gov as well.

 

2 of my LEDs just started going out 2-3 days ago. I'll give them a call. Thanks for the heads up

 

Wow, didn't think it was a common problem. Was just about to take mine to a private shop to repair. I'll file complaint and wait for awhile now.

Thanks

 

I have the same problem, I will have to file as well. I have leds out, my temp reading doesnt work and neither does my clock.

 

Thanks for the heads up.

My LED's burned out on both sides. I can't believe that MB doesn't do anything about it.

In the BMW 740, it's also a common problem, but if you contact BMWNA, they take care of your problem for free. Sometimes they make you pay labor, which is about $250 at the most. But its def. better than paying $1k+

 

I had the exact same pixel problem on my 00 CLK430 and I paid a guy in Germany while I was stationed there to fix it for me 100 bucks and it only took him about 30 min to do the job. I found him on Ebay and just drove to his house.

I will definitely call in as well in case they go out again.

Greg

 

Way to go guys!

 

This thing really starts to go when it starts to go.

 

Had mine (01 E55) fixed for less than $300. Dealer wanted $1,200. Here is the company:

http://cgi.ebay.com/ebaymotors/Merce...spagenameZWDVW

Easy and great service.

 

Thanks for the info, my outside temp LED is out. Hoping for some positive results.

 

It's just the principle that MB should take care of this if they wish to uphold their quality and reputation. But I will look into BBA if I get tired of waiting! Still think ALL owners should complain WHETHER OR NOT they've had their cluster fixed. IT'S THE PRINCIPLE and it pisses me off.

 

I just called as well. Thanks for the info.

 

Complaint filed...

 

Filed mine online yesterday! Hope it gets them off their a$$.

 

You could be in a situation in which you can't see what gear car is in at a crucial moment! That's what they are looking for: The safety issue!

 

Just called mine in too. Thanks for the contact info.

 

Let's get on the wagon and call in about the transmission electronics, too. I not only have the LED issues with my instrument cluster, but my doggone transmission "sticks" in certain gears -- 2nd sometimes, 3rd sometimes. Really starting to p*ss me off. I've read plenty about the design of the "cupholder" and the high probability of spilling liquid into the transmission area, causing issues with the transmission electronics. According to NHTSA, at least 10 people have filed complaints, but they tend to deny them, stating that there's no safety issue. Holy mackerel...being stuck in 3rd gear is definitely a safety issue. Just try to get out of an idiot's way or even leave a stoplight in third gear. Not happening... I'm definitely filing about both my instrument cluster AND my squirrely transmission. Please help me if you have the issue, too...

 

bought an 01/ 430. Had complete automotive inspection undertaken b4 purchase. One week later the dash o/s temp, clock, and gear indicator have random reading problems. Dealer doesnt want to know me now. Anyone have fix tips?

 

You Should Too!!!

But if you want to get it fixed...these guys can do it for about $250, but you have to send it to them.

BBA Remanufacturing Inc?300 Myles Standish Blvd.?Taunton, MA 02780
(866) 573-2740?us-sales@bba-reman.com?www.bba-reman.com

 

Thanks for the info! I read the post a few weeks ago and low and behold my instrument cluster started to go. Damn it...I can't read what gear I am in anymore.

Anyways...just filed my complaint.

 

mate, live in Noosa, Australia. not going to call the US to report my issue.
MB should recognise their build quality issues and assist, without customers needing to petition them.
have however located a repairer - 'Austronic LCFS' in Moorabbin, Vic.
If any aussies have used them i would appreciate your feedback.