2000 CLK repair at SF benz
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Joined: Jan 2002
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From: Bay Area
07 SL550; C32 (sold)
2000 CLK repair at SF benz
omg, so the gf just had her car in for repairs as SF benz and they charged her $600 bucks to replace a failed coolant sensor!! 
wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper! 
wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper!
Last edited by amgme; Jan 28, 2008 at 07:57 PM.
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From: The Bay
SL55, C63
omg, so the gf just had her car in for repairs as SF benz and they charged her $600 bucks to replace a failed coolant sensor!! wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper!
wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper! the ONLY way to get back at the stealerships is just to BASH THEM and BASH THEM in this forum, until every local member knows NOT to go to that particular stealership.
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s/c 99 c43 amg
omg, so the gf just had her car in for repairs as SF benz and they charged her $600 bucks to replace a failed coolant sensor!! wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper!
wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper!
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From: Bay Area
07 SL550; C32 (sold)
Never go the Smythe European in San Jose. When I had my C32, it had a plugged windshield nozzle. Ford Congleton wanted to charge me $200 bucks to unclog it claiming they needed to remove and replace the hood liner. WTF? Car was under warranty and he claim it wasn't covered. Did I have "Rape Me" printed on my forehead? I went to Autobahn and they took care of it for $0.
Sorry, i had to rant. I know times are tough for some, but damn, how can you sleep at night? Nevermind, I'm sure they sleep pretty damn well in that new bed they just bought w/ your money!
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07 SL550; C32 (sold)
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W208 CLK55K, GTR, RS5
Get a new service adviser. I guess it's all about who you know there. I had an emergency in hell hole Fresno and they tried the same crap. I called my service adviser @ SF Benz and he instructed me on what to say, and got the work done under warranty.
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From: Los Angeles, California
2000 CLK 430
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Mercedes Benz C230
omg, so the gf just had her car in for repairs as SF benz and they charged her $600 bucks to replace a failed coolant sensor!! wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper!
wtf? talk about rip off! i know never go to the dealer for repairs but this was an emergency. anyways, the price was 150 to diagnose, 750 for the repair/parts. they credit you the diagnostic fee so the final price was $600. mind you this was just a $70 dollar part with a $680 labor fee! to add insult to injury, the advisor jennifer smith quoted her $150 just to place the freaking windshield wiper!
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Mercedes Benz C230
let the bashing begin. NEVER to go SF Benz for repairs cuz they rip you a new hole. stay away from Jennifer Smith. She apparently thinks replacing a windshield wiper takes 1hr to do and requires the use of power tools and 10 techs.
Never go the Smythe European in San Jose. When I had my C32, it had a plugged windshield nozzle. Ford Congleton wanted to charge me $200 bucks to unclog it claiming they needed to remove and replace the hood liner. WTF? Car was under warranty and he claim it wasn't covered. Did I have "Rape Me" printed on my forehead? I went to Autobahn and they took care of it for $0.
Sorry, i had to rant. I know times are tough for some, but damn, how can you sleep at night? Nevermind, I'm sure they sleep pretty damn well in that new bed they just bought w/ your money!
Never go the Smythe European in San Jose. When I had my C32, it had a plugged windshield nozzle. Ford Congleton wanted to charge me $200 bucks to unclog it claiming they needed to remove and replace the hood liner. WTF? Car was under warranty and he claim it wasn't covered. Did I have "Rape Me" printed on my forehead? I went to Autobahn and they took care of it for $0.
Sorry, i had to rant. I know times are tough for some, but damn, how can you sleep at night? Nevermind, I'm sure they sleep pretty damn well in that new bed they just bought w/ your money!
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From: SCV SoCal
2002 CLK430
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1999 CLK320
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From: NorCal
BMW
I never take my car to MB of SF. I always get my work done at an independent shop. The only time you'll find me at SF MB is when I need to buy a part (they usually discount me b/c my dad has a dealership)
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CLS63 AMG S
im only seen at stealership for parts man do they hate me because they already know im not going to get anything done, i was in there last week
and a lady had her window regulator replaced as well as her battery replaced a couple of "standard misc" charges and she was slapped with a bill over 600 she looked shocked lol but hey what could she do
and a lady had her window regulator replaced as well as her battery replaced a couple of "standard misc" charges and she was slapped with a bill over 600 she looked shocked lol but hey what could she do
