First surprise from my first Mercedes
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From: New Jersey
CLK63 AMG Black Series
First surprise from my first Mercedes
I picked up the Black from its first service this morning and was surprised to find I had to pay for it. I have had BMWs, Audis and Range Rovers and have n't had to pay for servicing ... are others going to follow MB or is this possibly a bad move for MB?
BTW; $144 for the service
Andy
BTW; $144 for the service
Andy
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From: Cave Creek, AZ and Newport Beach
'22 G 63 AMG, '21 GLE 53 AMG, '20 NSX
I picked up the Black from its first service this morning and was surprised to find I had to pay for it. I have had BMWs, Audis and Range Rovers and have n't had to pay for servicing ... are others going to follow MB or is this possibly a bad move for MB?
BTW; $144 for the service
Andy
BTW; $144 for the service
Andy
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CLK 63 Black Series, 2009 S550, 2011 Range Rover Supercharged, BMW F800 GS Anniv Edition
Not suprising dealers have no clue whats up with this car. The first service is not really a service at all, due at 1000 miles....it's simply a visual inspection to make sure everything is ok, fluids, no leaks, nothing coming loose. If they charged you for this then you should file a compliant. My dealer, during this 1000 mile inspection, did not charge me but erroneously stated that the rear dif oil did not need to be changed...I did it myself.
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'05 C55(sold)'05 E55(sold)'06 911C4S(sold)'06 ML350 '06 CLS55(sold),buncha slo bikes
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From: Naperville, IL/Chicago
2008 CLK63 Black Series 2012 C63 Black Series 2014 SLS Black Series
I picked up the Black from its first service this morning and was surprised to find I had to pay for it. I have had BMWs, Audis and Range Rovers and have n't had to pay for servicing ... are others going to follow MB or is this possibly a bad move for MB?
BTW; $144 for the service
Andy
BTW; $144 for the service
Andy
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From: Naperville, IL/Chicago
2008 CLK63 Black Series 2012 C63 Black Series 2014 SLS Black Series
The Black Series is different, I don't have my paperwork handy, but a mandatory service is required somewhere between 1500-2000 miles.
From the looks of it the dealerships are all over the place on this topic. I was told by my dealership upon delivery to bring the car in at 1500 for a mandatory complimentary service. I actually had the guys at Evosport take it to an MB dealer near them before they started working on my car. It was free and it did include fluid changes. I know this because one of the fluids had to be sent in from out of the country as well as a single use bolt or something. I appologize for my vagueness on this one, it was handle by Evosport. Anyhow the service was free, I verified that with Evosport after they picked it up.
Last edited by jrcart; Feb 23, 2008 at 06:46 PM.
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From: New York, Westchester
2017 GLE 350 W4, 2016 C 300, 2012 E 350 W4 Lux, 2006 ML 350
First "Get Acquainted" service is sugested any time between 1000 - 3000 miles should be free but it's just a check up, they don't DO anything unless it's needed. This is suggested as a good time to ask the SA any questions you may have about the car. It's really just a PR thing.
The first real service (A Service) is at 1 yr or 13,000 (10,000 AMG) miles and it costs a bit more than $144.
Your first tire rotation should also be free up to 6,500 mi.
The first real service (A Service) is at 1 yr or 13,000 (10,000 AMG) miles and it costs a bit more than $144.
Your first tire rotation should also be free up to 6,500 mi.
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From: chicago
05 e55 come march24 05
As far as I know
All first services "Get Acquainted" are free from MB.
A
B
C
and so on you will pay and like it.
They used to do free service programs during your warranty period,and went to pay service
in 05 model years as all the dealers crying over the lost income.
I guess they didnt make enough selling cars.
A
B
C
and so on you will pay and like it.
They used to do free service programs during your warranty period,and went to pay service
in 05 model years as all the dealers crying over the lost income.
I guess they didnt make enough selling cars.
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300ce
...........From 2005 onwards Mercedes dropped its free service. You now have to pay maintenance service that was free prior to 2005. Pretty much all other luxury car makers offer free maintenance service. Welcome to Mercedes! Mercedes builds very nice cars, service however is not one of their strong points. Make sure you do not take your car to a different dealer from the one you purchased the car frome. If you do, not only will you pay for the service, you will also pay out of pocket for alternate transportation......yep, except if you ride the bus.
Ted
Ted
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From: CT
2008 CLK 63 Black Series, 2013 G63, 2014 RS5 Coupe, 2013 JKUR 10A
...........From 2005 onwards Mercedes dropped its free service. You now have to pay maintenance service that was free prior to 2005. Pretty much all other luxury car makers offer free maintenance service. Welcome to Mercedes! Mercedes builds very nice cars, service however is not one of their strong points. Make sure you do not take your car to a different dealer from the one you purchased the car frome. If you do, not only will you pay for the service, you will also pay out of pocket for alternate transportation......yep, except if you ride the bus.
Ted
Ted
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From: Naperville, IL/Chicago
2008 CLK63 Black Series 2012 C63 Black Series 2014 SLS Black Series
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From: Cave Creek, AZ and Newport Beach
'22 G 63 AMG, '21 GLE 53 AMG, '20 NSX
You have to dismount the tires and flip em side to side as they're unidirectional to rotate them. If the last 5000 miles your not driving the car.
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From: New Jersey
CLK63 AMG Black Series
Thanks for you comments folks ... from the above I can see that I was not unfairly treated, neither did they do me any favors but that's probably because I didn't buy the car from the place I received the service. Answers to above are:
My car has done 1700 miles, so this was the inspection, plus rear diff oil change. They also fixed a disconnected hose to the driver's side heating vent.
Very friendly folks, great facility with over 50 service bays, huge customer lounge with virtual reality golf ... I did get a loaner car free of charge.
Andy
My car has done 1700 miles, so this was the inspection, plus rear diff oil change. They also fixed a disconnected hose to the driver's side heating vent.
Very friendly folks, great facility with over 50 service bays, huge customer lounge with virtual reality golf ... I did get a loaner car free of charge.
Andy
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CLK 63 Black Series, 2009 S550, 2011 Range Rover Supercharged, BMW F800 GS Anniv Edition
HUH ?? The tires are not side specific ??? Plus, rotating tires means swapping front to rear, rear to front...or at least that's how I've always understood it.
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From: Naperville, IL/Chicago
2008 CLK63 Black Series 2012 C63 Black Series 2014 SLS Black Series
They are specific, no way to rotate these tires, 4 different part numbers (FL, FR, RL, RR) unless you want to run 285's in the front and 265's in the rear.
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From: Cave Creek, AZ and Newport Beach
'22 G 63 AMG, '21 GLE 53 AMG, '20 NSX
Yes, you are correct they are side specific as they are unidirectional. My comment was tongue in cheek as the only way to rotate would be to dismount and swipe side to side which can be done although the tire nanny's don't recommend it. I've done this on my Porsche to get a little more track life out of the tires where there's camber wear.
