A spill on the driver's side rear seat resulted in my leather becoming hard and warped (I will try to post pictures later).

I mistakenly purchased (unless it helps me out now) the "PermaPlate appearance protection - leatherguard" from the dealer.

For those who have the leatherguard coverage and who have submitted a claim (whether the claim was honored or denied), can you advise me from your expereince if such damage as I mentioned above would be covered?

(p.s. I already set an appointment to take the car in, but would like to reserach in advance if the damage will be covered or not)

 

No experience but if you’re denied - BBB: http://www.bbb.org/utah/business-rev...ity-ut-4001706

 

thanks Konig

my appointment is next week, ill update after i take it in.

 

what did you spill? I've never seen such a tight pull on the leather like that.

 

too embarrassed to say ,

i may update after my service appointment

 

This should be covered no problem by Perma Plate. They do protect agaist spills(of any kind lol)

 

of course they denied it... who was i kidding.

their excuse.....

 

anyways, I'm gonna bite the bullet and purchase the replacement part.

had to call local dealership to get part number and price. $1120.00 for replacement driver's side rear seat backrest leather cover.

that's one heck of a expensive mistake. lesson learned for sure

 

Well...since you're willing to purchase a replacement skin - before you install (assuming your can return the skin), I would try the following in this order:

Mink Oil
Saddle Soap
Windex - applied with a toothbrush, followed by some trusted leather conditioner (mothers, Zymol, etc.)

If you're willing to divulge - I'm interesting in what could cause that level of "pulling" and staining.

Good luck!
Eric

 

I forgot that I left a damprid bag hanging from the backrest. lesson learned