PermaPlate appearance protection - leatherguard

Old Jul 18, 2016 | 12:03 PM
  #1  
netienne's Avatar
Thread Starter
Member
 
Joined: Aug 2015
Posts: 83
Likes: 6
From: South Florida
2016 CLS550
PermaPlate appearance protection - leatherguard


A spill on the driver's side rear seat resulted in my leather becoming hard and warped (I will try to post pictures later).

I mistakenly purchased (unless it helps me out now) the "PermaPlate appearance protection - leatherguard" from the dealer.

For those who have the leatherguard coverage and who have submitted a claim (whether the claim was honored or denied), can you advise me from your expereince if such damage as I mentioned above would be covered?

(p.s. I already set an appointment to take the car in, but would like to reserach in advance if the damage will be covered or not)





Last edited by netienne; Jul 18, 2016 at 07:57 PM. Reason: added pictures
Reply
Old Jul 20, 2016 | 11:44 AM
  #2  
konigstiger's Avatar
Out Of Control!!
 
Joined: Jul 2003
Posts: 15,901
Likes: 4,630
From: North Scottsdale, AZ
'71 Pinto
No experience but if you’re denied - BBB: http://www.bbb.org/utah/business-rev...ity-ut-4001706
Reply
Old Jul 20, 2016 | 12:51 PM
  #3  
netienne's Avatar
Thread Starter
Member
 
Joined: Aug 2015
Posts: 83
Likes: 6
From: South Florida
2016 CLS550
Originally Posted by konigstiger
No experience but if you’re denied - BBB: http://www.bbb.org/utah/business-rev...ity-ut-4001706

thanks Konig

my appointment is next week, ill update after i take it in.
Reply
Old Jul 20, 2016 | 01:05 PM
  #4  
FunkTron's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Mar 2016
Posts: 430
Likes: 33
From: Sandy Eggo
2006 CLS55
what did you spill? I've never seen such a tight pull on the leather like that.
Reply
Old Jul 21, 2016 | 09:02 AM
  #5  
netienne's Avatar
Thread Starter
Member
 
Joined: Aug 2015
Posts: 83
Likes: 6
From: South Florida
2016 CLS550
Originally Posted by FunkTron
what did you spill? I've never seen such a tight pull on the leather like that.
too embarrassed to say ,

i may update after my service appointment

Last edited by netienne; Jul 27, 2016 at 01:56 AM. Reason: correction in information
Reply
Old Jul 30, 2016 | 12:09 AM
  #6  
mc061680's Avatar
Member
 
Joined: Aug 2013
Posts: 128
Likes: 5
2015 E63s
This should be covered no problem by Perma Plate. They do protect agaist spills(of any kind lol)
Reply
Old Aug 1, 2016 | 09:37 AM
  #7  
netienne's Avatar
Thread Starter
Member
 
Joined: Aug 2015
Posts: 83
Likes: 6
From: South Florida
2016 CLS550
of course they denied it... who was i kidding.

their excuse.....
Reply
Old Aug 27, 2016 | 01:24 PM
  #8  
netienne's Avatar
Thread Starter
Member
 
Joined: Aug 2015
Posts: 83
Likes: 6
From: South Florida
2016 CLS550
anyways, I'm gonna bite the bullet and purchase the replacement part.

had to call local dealership to get part number and price. $1120.00 for replacement driver's side rear seat backrest leather cover.

that's one heck of a expensive mistake. lesson learned for sure
Reply
MB World Stories

The Best of Mercedes & AMG

story-0

6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

 Verdad Gallardo
story-1

Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

 Verdad Gallardo
story-2

Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

 Verdad Gallardo
story-3

8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

 Verdad Gallardo
story-4

Flawlessly Restored Mercedes 190E Evo II Heads to Auction

 Verdad Gallardo
story-5

Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

 Verdad Gallardo
story-6

Mercedes EQS Gets A Major Update: Everything You Need to Know

 Verdad Gallardo
story-7

5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

 Verdad Gallardo
story-8

Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

 Verdad Gallardo
story-9

10 Most Reliable Mercedes-Benz Models You Can Buy Used

 Verdad Gallardo
Old Aug 28, 2016 | 12:15 AM
  #9  
embassured's Avatar
Junior Member
15 Year Member
 
Joined: Dec 2010
Posts: 22
Likes: 7
2008 R350 & 2012 CLS550
Well...since you're willing to purchase a replacement skin - before you install (assuming your can return the skin), I would try the following in this order:

Mink Oil
Saddle Soap
Windex - applied with a toothbrush, followed by some trusted leather conditioner (mothers, Zymol, etc.)

If you're willing to divulge - I'm interesting in what could cause that level of "pulling" and staining.

Good luck!
Eric
Reply
Old Aug 28, 2016 | 11:11 AM
  #10  
netienne's Avatar
Thread Starter
Member
 
Joined: Aug 2015
Posts: 83
Likes: 6
From: South Florida
2016 CLS550
I forgot that I left a damprid bag hanging from the backrest. lesson learned
Reply

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Thread Tools
Search this Thread
Rate This Thread
Rate This Thread:
You have already rated this thread Rating: Thread Rating: 0 votes,  average.


All times are GMT -4. The time now is 09:33 AM.

story-0
6 Mercedes Models That Did NOT Age Well (But Are Somehow Still Cool)

Slideshow: Not every Mercedes design becomes timeless, some feel stuck in the era they came from.

By Verdad Gallardo | 2026-05-12 18:09:07


VIEW MORE
story-1
Manual Mercedes? 6 Times Sindelfingen Let Drivers Have All The Fun

Slideshow: Yes, Mercedes built manual cars, and some of them are far more interesting than you'd expect.

By Verdad Gallardo | 2026-05-02 12:36:58


VIEW MORE
story-2
Mercedes SLR McLaren 722 S Is Extremely Rare Example Modified by McLaren

Slideshow: A one-of-one U.S.-spec Mercedes-Benz SLR McLaren Roadster became even rarer after a factory-backed transformation at McLaren's headquarters.

By Verdad Gallardo | 2026-04-29 11:19:28


VIEW MORE
story-3
8 Classic Boxy Mercedes Designs That Have Aged Like Fine Wine

Slideshow: Before curves took over, Mercedes mastered the art of the straight line, and some of those shapes still look right today.

By Verdad Gallardo | 2026-04-25 12:05:49


VIEW MORE
story-4
Flawlessly Restored Mercedes 190E Evo II Heads to Auction

Slideshow: The 190E Evolution II shows how a homologation necessity became a six-figure collector icon.

By Verdad Gallardo | 2026-04-22 17:53:47


VIEW MORE
story-5
Electric Mercedes C-Class Unveiled: 11 Things You Need to Know

Slideshow: Mercedes is turning one of its core nameplates electric, and the details show just how serious this shift is.

By Verdad Gallardo | 2026-04-21 13:58:06


VIEW MORE
story-6
Mercedes EQS Gets A Major Update: Everything You Need to Know

Slideshow: Faster charging, longer range, and a controversial steer-by-wire system define the latest evolution of Mercedes-Benz EQS.

By Verdad Gallardo | 2026-04-15 10:35:34


VIEW MORE
story-7
5 Underrated Mercedes-Benz Models That Don't Get the Love They Deserve

Slideshow: These overlooked Mercedes-Benz models never got the spotlight, but they quietly delivered more than most remember.

By Verdad Gallardo | 2026-04-13 19:35:45


VIEW MORE
story-8
Mercedes 300D Has Pushed Well Past 1 Million Miles and It Ain't Stopping

Slideshow: A well-used 1991 Mercedes-Benz 300D with more than one million miles is now looking for a new owner, and it still appears ready for more.

By Verdad Gallardo | 2026-04-10 10:05:15


VIEW MORE
story-9
10 Most Reliable Mercedes-Benz Models You Can Buy Used

Slideshow: From bulletproof sedans to surprisingly tough SUVs, these Mercedes models proved that the three-pointed star can go the distance.

By Verdad Gallardo | 2026-04-08 09:55:49


VIEW MORE