compound at Mercedes??
I work in a panel shop and my responsibility is the finish on cars. A full cut and polish, in real terms is a 500 dollar proposition. It's a half day minimum, two full measures of compounds with two different pad grades and a swirl remover with finishing glaze on a polishing pad and finally a hand wax buffed clean for best results. Before you even start: just washing the car throughout isn't free and properly is a completely different thing to pumping cars out quick for high profits, followed by a prepsol wash down, then a clay bar, tape up all vulnerable fittings like vinyl/plastic/matte trim and we're talking easily 500 bucks in labour value alone in total, it takes ages to do it right. We'll charge around 300 for a full cut and polish but that's still an undercut and you have to skip steps that compromise the potential of exquisite finish. I go the extra mile because I get paid well and work through breaks and pump as hard as I can to do more for less, but what I'd really like is the customer who is willing to pay for results rather than compare cost with hack jobs that don't reallly cut the mustard. That gives me the leisurely time needed to do it right and it just doesn't compare. The best you can do is a lot more than a competitively priced service, they're not even in the same world. When I started working at this place I showed the managers and proprietors what I can do with cars no holds barred (what anyone can following the full gamit of proper steps using good equipment), and the results are so different they're satisfied granting me a full day to work on a single car when someone asks for a cut and polish, they'll cancel all other duties for me and work at a loss for that car using it for a piece of business advertisement on quality, and use cost-recovery methods in other areas of business to compensate for it. And that's how it's done, but honestly a better way is when customers understand the task at hand and don't think all this is just some minimum wage kids doing a sponge bath and hand wax on your car.
The way you negotiate is not undercutting price. It's by picking the reputable expert location for one, then extrapolating to the representative that okay mate I'll pay that extra hundred or whatever, but I demand an exquisite finish, no skimping, I want you to wash, clay bar, compound, polish and wax taking the time, to deliver me the best results you're capable of with your equipment and detailer, I want the fair price for that but the standard to be that high, and trust me the manager will go to the experienced detailer and tell him, feller take the whole day on this car, pull out all the stops, but it has to be showroom quality. And they'll give him the time, and he'll give you his best, and mate, it's a good 300% up on your regular cut and polish job, which can't be done the way you'd do a show car, because it would cost 500 bucks not 250 to do a show car.
Our regular cut and polish, and we're good mate, we are, 300 bucks and really the buff process can only happen about twice, pushing labour costing trying to squeeze in a clay bar let alone prepwash after soapwash, it's kind of half done...but still a world ahead of a regular detailing shop...being a panel shop, where we rub and buff fresh paint for denibbing all day long anyway. By default panel shops are the best you can find with a buff.
I work in a panel shop and my responsibility is the finish on cars. A full cut and polish, in real terms is a 500 dollar proposition. It's a half day minimum, two full measures of compounds with two different pad grades and a swirl remover with finishing glaze on a polishing pad and finally a hand wax buffed clean for best results. Before you even start: just washing the car throughout isn't free and properly is a completely different thing to pumping cars out quick for high profits, followed by a prepsol wash down, then a clay bar, tape up all vulnerable fittings like vinyl/plastic/matte trim and we're talking easily 500 bucks in labour value alone in total, it takes ages to do it right. We'll charge around 300 for a full cut and polish but that's still an undercut and you have to skip steps that compromise the potential of exquisite finish. I go the extra mile because I get paid well and work through breaks and pump as hard as I can to do more for less, but what I'd really like is the customer who is willing to pay for results rather than compare cost with hack jobs that don't reallly cut the mustard. That gives me the leisurely time needed to do it right and it just doesn't compare. The best you can do is a lot more than a competitively priced service, they're not even in the same world. When I started working at this place I showed the managers and proprietors what I can do with cars no holds barred (what anyone can following the full gamit of proper steps using good equipment), and the results are so different they're satisfied granting me a full day to work on a single car when someone asks for a cut and polish, they'll cancel all other duties for me and work at a loss for that car using it for a piece of business advertisement on quality, and use cost-recovery methods in other areas of business to compensate for it. And that's how it's done, but honestly a better way is when customers understand the task at hand and don't think all this is just some minimum wage kids doing a sponge bath and hand wax on your car.
The way you negotiate is not undercutting price. It's by picking the reputable expert location for one, then extrapolating to the representative that okay mate I'll pay that extra hundred or whatever, but I demand an exquisite finish, no skimping, I want you to wash, clay bar, compound, polish and wax taking the time, to deliver me the best results you're capable of with your equipment and detailer, I want the fair price for that but the standard to be that high, and trust me the manager will go to the experienced detailer and tell him, feller take the whole day on this car, pull out all the stops, but it has to be showroom quality. And they'll give him the time, and he'll give you his best, and mate, it's a good 300% up on your regular cut and polish job, which can't be done the way you'd do a show car, because it would cost 500 bucks not 250 to do a show car.
Our regular cut and polish, and we're good mate, we are, 300 bucks and really the buff process can only happen about twice, pushing labour costing trying to squeeze in a clay bar let alone prepwash after soapwash, it's kind of half done...but still a world ahead of a regular detailing shop...being a panel shop, where we rub and buff fresh paint for denibbing all day long anyway. By default panel shops are the best you can find with a buff.
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