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MB bluetec lawsuit in Canada

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Old Sep 13, 2022 | 12:00 PM
  #26  
MartinC2S's Avatar
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From: Alberta, Canada
GL350, C43 Wagon, 911 C2S
Any updates on this? Has anyone received their cheque yet?
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Old Sep 14, 2022 | 11:41 AM
  #27  
00Coupe's Avatar
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W212 Bluetec
I have a 2012 E350 and according to the dealer I can book for 3/2023 to have it done...

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Old Nov 16, 2022 | 12:58 PM
  #28  
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GL350, C43 Wagon, 911 C2S
Got my cheque in the mail yesterday. Just under $2k so seems like the PO made a claim as well.
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Old Nov 16, 2022 | 03:43 PM
  #29  
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2015 gl350 bluetec 1999 Triumph Legend TT
I bought my gl350 from Brian Jessel BMW used vehicle lot, would they be considered a previous owner? I am still waiting patiently.
Bob
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Old Nov 16, 2022 | 04:20 PM
  #30  
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GL350, C43 Wagon, 911 C2S
I don't think so. They actually need to make a claim and I doubt BJ BMW is even aware of the settlement. More likely that the actual individual pervious owner would make the claim.
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Old Nov 16, 2022 | 06:52 PM
  #31  
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From: Burnaby , BC
2015 gl350 bluetec 1999 Triumph Legend TT
I guess that is what I really should have pondered, how far back on the previous owner list can they go? The title should have been transferred to the car dealership so in my mind they are now the previous owner. Won't know until the money shows up.
Bob
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Old Nov 16, 2022 | 07:11 PM
  #32  
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Sprinter
Extended warranty.

Originally Posted by Potrice
Hey everyone,

It looks like the lawsuit for Canada has arrived. I just received an email regarding the lawsuit. I know there is a similar thread for the US, but I think a seperate one for Canada makes sense since it won't be exactly the same.

https://www.bluetecsettlement.ca/

The compensation amount seems to be 2925$ if no previous owner makes a claim. 2090$ if a previous owner does make a claim. You'll get the compensation if you go ahead with the AEM. If you don't want to go ahead with the AEM, you'll get between 600$-1700$.

I wonder if the AEM warranty will be the same as in the US. The website doesn't mention which parts are covered and for how long/km the warranty will last. Maybe someone has a list?

Edit 1: Found some information regarding the length of the warranty and parts (copy pasted from the website)

Extended Warranty Period. The Extended Modification Warran ty shall be the greater of: (i) 10 years from date of initial sale or 120,000 miles (193,000 kilometers) on the odometer, whichever comes first; or (ii) 4 years or 48,000 miles (77,250 kilometers) from the date of installation of the Field Measure, whichever comes first.

Covered Parts.
The Extended Modification Warranty shall cover the cost of all parts and labour needed to repair the items listed below:
• Catalysts 100 23
o Diesel Oxidation Catalyst
o Diesel Particulate Filter Assembly
o Selective Catalytic Reduction (SCR) Catalyst
• Diesel Exhaust Fluid (DEF) System
o DEF Injector
o DEF Injector Controller
o DEF Supply Module
o DEF Pump
o Temperature Sensor Unit
• Parts of the Fuel System
o Fuel Injectors
• Parts of the Exhaust Gas Recirculation (EGR) System
o EGR Cooler (including bypass control)
o EGR Valve
o EGR Temperature Sensor

o EGR duct
• Other Sensors That Are Covered
o Oxygen Sensors (“Lambda” sensor where equipped after Field Measure)
o NOx Sensors
o Intake Manifold Pressure Sensor
o Particulate Matter Sensor
o Exhaust Temperature Sensor
• Engine Control Unit hardware (where replaced as part of Field Measure)
• Transmission Control Unit hardware (where replaced as part of Field Measure)
• Hydraulic Control Unit hardware (where replaced as part of Field Measure)
• Air intake throttle
• Intake manifold/charge air distributor
• Instrument cluster hardware (where replaced as part of Field Measure)
• Cylinder Head Assembly components: Valves, Springs, Valve Spring Keepers, Valve Seats, Cam Bearing Caps, Camshaft, and Manifold Studs
• Engine timing chain
• Turbocharger, including VGT actuator
• Coolant thermostat (where replaced as part of Field Measure)
• Crankcase Ventilation Valve (including line and heating element)
Please forgive my ignorance. But I have 204k on the odo but only 7k since the field measure was installed. Will all the parts be covered until I hit 77,2k?
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Old Nov 29, 2022 | 10:42 AM
  #33  
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From: Toronto, Ontario
2012 ML350 Bluetec
Hi Everyone,

Just got my field measure done last week on my 2012 ML350 Bluetec in Ontario, after the dealership stalled it for a number of months. Although the Ontario dealership did a good job when they installed the Field Measure, it took them 3 days to do it. We purchased our Used car in August 2012 in Texas but brought it into Toronto, Ontario within that same month. It is currently registered in Ontario, however all the warranty work for the first couple of years was done in the U.S. with no problem. Now, when asking about the claim, we are getting the run around from the firm handling the Canadian claim saying that we should collect from the U.S. firm while the U.S. firm is saying to go through the Canadian firm. Has anyone had this experience or know what to do? Any insight would be great. Thanks in advance.
Also, Is anyone aware whether the timing chain is included in the FM warranty as I noticed that it's been louder since the update.
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Old Dec 9, 2022 | 05:39 PM
  #34  
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R350 Bluetec
2013 R350 BlueTec, got Field Measure installed about two months ago. Service Engine Light went on with code 10CB00 after two weeks of the installation, the same dealer fixed it and that's when I found out the extended warranty listed in the 1st page of this thread. They replaced the intake manifold.

Submit the claim after the installation. Haven't heard anything about the money. Don't know where to ask.

One thing I notice, the exhaust gas is very smelly after the Field Measure installation! Anyone experience the same?
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Old Dec 13, 2022 | 11:45 AM
  #35  
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R350 Bluetec 2011
just got mine installed yestarday on my R350 2011 (bluetec field measure), noticed lack of power from motor when cold and motor stall when cold and putted to gear, dealer says must let the car heatin some minutes before putting it in gear, have experienced some loss of power or engine stall after your field mesure ??
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Old Dec 13, 2022 | 07:15 PM
  #36  
Iknownothing's Avatar
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From: Burnaby , BC
2015 gl350 bluetec 1999 Triumph Legend TT
About a month after field measure I started having trouble, took it back in and was diagnosed as a bad egr valve.They actually had one in stock which apparently was a surprise even to them. Have had no issues since.
Bob
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Old Dec 17, 2022 | 11:57 AM
  #37  
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2012 MB R350 Bluetec
Originally Posted by snow501
just got mine installed yestarday on my R350 2011 (bluetec field measure), noticed lack of power from motor when cold and motor stall when cold and putted to gear, dealer says must let the car heatin some minutes before putting it in gear, have experienced some loss of power or engine stall after your field mesure ??
Hi there. I had a similar issue as you.
I had the bluetec recall performed 2 days ago for 2009 r320. It drove fine yesterday for 300 km. This morning, I started it up and started driving, and within a few minutes of driving, the car went into limp mode (reduced power mode, would not let me rev past 2100 rpm). No engine lights.
I was quite worried.
I turned the car off and re started, and weirdly enough, it drove normally. I drove it about 25 km so far today, and the limp mode did not re appear. It's a concerning issue, more so because the car did not throw a check engine light, so I am not sure what sent it into limp mode. I am now waiting to see if it goes back into limp mode, then I will take back to the dealership. I can potentially see them saying there is nothing wrong because so far, turning off the car and restarting it did return it back to normal level of power. Perplexed.
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Old Dec 17, 2022 | 02:54 PM
  #38  
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R350 Bluetec
Better scan the car to see if there is any code. Or take it to the dealership. The problem may come back at anytime.
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Old Dec 17, 2022 | 04:02 PM
  #39  
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2012 MB R350 Bluetec
Originally Posted by hujirong
Better scan the car to see if there is any code. Or take it to the dealership. The problem may come back at anytime.
I have a foxwell scanner for mercedes. I plugged it in. It did not register any faults. I will stay vigilant on the issue. The problem is the mercedes dealership that did the bluetec recall is 1h away. My local dealership was booking the recalls in February, so I chose the farther away dealership as they offered earlier availability.
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Old Dec 17, 2022 | 04:46 PM
  #40  
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1922 Ford Model T / no OBD
Originally Posted by Chrome988
Hi there. I had a similar issue as you.
I had the bluetec recall performed 2 days ago for 2009 r320. It drove fine yesterday for 300 km. This morning, I started it up and started driving, and within a few minutes of driving, the car went into limp mode (reduced power mode, would not let me rev past 2100 rpm). No engine lights.
I was quite worried.
I turned the car off and re started, and weirdly enough, it drove normally. I drove it about 25 km so far today, and the limp mode did not re appear. It's a concerning issue, more so because the car did not throw a check engine light, so I am not sure what sent it into limp mode. I am now waiting to see if it goes back into limp mode, then I will take back to the dealership. I can potentially see them saying there is nothing wrong because so far, turning off the car and restarting it did return it back to normal level of power. Perplexed.
Those symptoms could indicate low boost, what often means intercooler system leaks. The code should be there, but it will take repeated faults for CEL to come.
Hope Canadians mechanics are better, but each of 4 AEMs I did on my vehicles in USA had some issues with stuff not assembled properly.
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Old Dec 18, 2022 | 09:57 AM
  #41  
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2012 MB R350 Bluetec
Originally Posted by kajtek1
Those symptoms could indicate low boost, what often means intercooler system leaks. The code should be there, but it will take repeated faults for CEL to come.
Hope Canadians mechanics are better, but each of 4 AEMs I did on my vehicles in USA had some issues with stuff not assembled properly.

​​​​​​Thank you Katjek.
I am fan of you by the way, I only registered on the mbworld forum yesterday but for a long time I would read through some of your posts because you are active in the diesel forums and your experience is helpful

So this van is strange. All day yesterday, the limp mode did not return.
I left it parked overnight, and when I drove it to work this morning, it went back into limp mode.
And yet again, I turned off the car and restarted, and it returned back to normal without limp mode.
The observation I made so far is that it enters limp mode in the morning, after being parked outside all night.
Should I wait until it registers enough faults to throw a check engine light? Or should I take it to the dealer tomorrow? I am afraid they will say there is nothing they can do, as it is not throwing any CEL's. However, this issue is definitely related to their bluetec recall which was just completed 3 days ago. This 2009 r320 had probably the most amount of items changed.
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Old Dec 18, 2022 | 01:32 PM
  #42  
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Thanks for kind words.
"Where there is a limp, there has to be a code".
Read them ASAP as the worst thing that can happen to us is dealing with unknown.
Don't clear them if you planning to do warranty claim.
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Old Dec 18, 2022 | 01:51 PM
  #43  
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2012 MB R350 Bluetec
Originally Posted by kajtek1
Thanks for kind words.
"Where there is a limp, there has to be a code".
Read them ASAP as the worst thing that can happen to us is dealing with unknown.
Don't clear them if you planning to do warranty claim.
So you are saying that limp mode should register a code with the mercedes star system (which is used by the dealer), even in the absence of a CEL?
Just thought I would clarify. If so, I plan on dropping to them tomorrow after work.
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Old Dec 18, 2022 | 03:21 PM
  #44  
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Even with my mechanical mind, I can easy understand, that computer will not give limp command without trouble reported to it.
Also what you have is what I call "safe mode". Computer having data out of range, defaults the reading, so vehicle is still drivable close to normal, but with cut-down performance.
My description, to differ it from real limps, where you have only 2nd gear, or engine not going above 2000 rpm.
With good scanners going as low as $50 you don't have good excuse to work in the dark.
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Old Dec 21, 2022 | 12:32 PM
  #45  
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2012 MB R350 Bluetec
Originally Posted by kajtek1
Even with my mechanical mind, I can easy understand, that computer will not give limp command without trouble reported to it.
Also what you have is what I call "safe mode". Computer having data out of range, defaults the reading, so vehicle is still drivable close to normal, but with cut-down performance.
My description, to differ it from real limps, where you have only 2nd gear, or engine not going above 2000 rpm.
With good scanners going as low as $50 you don't have good excuse to work in the dark.
Took the van to the dealer. They Road tested and could not reproduce the condition. They scanned it, and told me they found a code that was stored, which was due to the fuel filter
So they recommended changing the fuel filter if the van goes back into safe mode. I am so skeptical of all this, the problem happened immediately after their bluetec recall. I don't think a fuel filter suddenly started to choke
Anyway, I am out of luck, I will pick up the van from dealer today.
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Old Dec 21, 2022 | 12:53 PM
  #46  
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Easy way to test fuel filter is to take it on steep grade, or steep freeway ramp and floor it.
I know it is hard to believe in coincidences, but **** happens.
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Old Dec 21, 2022 | 02:10 PM
  #47  
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R350 Bluetec
No worries, there is an extended 4 years warranty on all these related parts. You can take it back to dealer at any time if it happens again.
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Old Dec 21, 2022 | 03:05 PM
  #48  
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Fuel filters don't fall under warranty
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Old Dec 28, 2022 | 06:39 PM
  #49  
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2012 MB R350 Bluetec
Update on limp mode post bluetec recall.
It's been 2 weeks now since the recall, with intermittent limp mode, especially on cold start in the morning.
CEL finally illuminated yesterday.
Took it back to dealer.
They are telling me the adblue heater is defective. They will replace as part of the bluetec warranty. They have ordered the part but have no ETA on this as part is on back order in Canada and Germany.
I wonder if this adblue heater being defective is what is causing the limp mode, especially as the van only goes into limp mode on cold start first thing in the morning. It is winter in Ontario, Canada where I live, so I am thinking the adblue fluid is too cold or gets frozen overnight, leading to limp mode, I don't know if this reasoning is correct.
I will now await an unknown amount of time to get the adblue heater...
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Old Dec 31, 2022 | 11:08 AM
  #50  
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DEF, or addblue has freezing temperature pretty low. You can check it on the internet, but all the feedback about DEF system issues points that if code is neglected - it will put vehicles into "countdown" so you will have 10 starts available before your vehicle becomes a brick. This is safety measure required by EPA.
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