Apparently 12F so not that low, hence the heater.

 

I am a non-smoker and do not hang out around people who smoke. I was diagnosed with Lung Cancer last year and possible reason, I was told was Diesel Exhaust fumes entering my Mercedes Benz R350 Bluetec Diesel car because the dpf was not functioning. The problem has been going on for a few years now with last year gone shuttling between hospital and home. What can I do to join the class action lawsuit and get my car fixed by the dealership?

 

Call up your dealer service department, schedule the work and once completed, upload onto above bluetec website.

I had mine done last week and biggest benefit I can notice is the regeneration occurs after 1000km where as before roughly 300km.. Most likely my DPF was partially plugged.

 

For info, I own a GLK250 and had the Bluetec field measures done back in March 2022. In Nov, I pulled a code for a malfunctioning DEF reducdant heater (circuit B). DIi a bit of research and though of buying from XEMODEX in Ontario, but went back to the field measures extended warranty and sure enough it was covered. Dealer confirmed the code I had pulled, and changed the heater element. They also did a half *** job of plugging back the Bluetec pressure line as it disconnected 2 days later and DEF was squirting all over. Looked at the WIS, pulled out the borescope, confirmed it was detached, plugged it back in (correctly this time) and been running good ever since. Dealer had the part in stock when I got the work done. Had to wait 3 weeks for the service appointment though. Never triggered limp mode or anything following the field measures.

Was reading that following the firmware update to the ECU, the tolerances for certain components may have changed and there's about a 50% chance of the reductant heater B failing following field measures. Could explain why the part is backordered these days as the dealers are cranking through field measures and DEF heaters are failing.

Be forewarned - if you have a hitch that it's in the way of your DEF tank, remove it prior to going to the stealership. The service guy told me on the phone he did me a biggie by not charging me $200 CAD. I thanked him, laughed, and told him that there were only 6 bolts to remove, so $200 CAD would've been pretty stiff price to pay per bolt.

Job likely cost MB Canada $2K - you can get the XEMODEX heater assembly for like $600 and the original Bosch assembly (the one that likely failed in your vehicle) retails for about $1,200 CAD. Good luck !

 

We do have big shop owner posting on Sprinter forum and he says that big chunk of the problem with DEF heater is keeping the fluid low.
On Sprinter the level at 30% exposure the heater, what eventually leads to overheating and burning. That is not an issue in summer, when heater doesn't engage, but becomes issue in winter.
So keep the DEF level above 40% and see what happen?
On my Sprinter after AEM the DEF warning light comes at 30%, what is over 2000 miles till empty. Had no chance to check it before AEM, but my feeling is that AEM changed the limit settings.

 

While I very much feel for you - cancer is not something to be taken lightly - you getting lung cancer from driving your own car is about as likely as getting it from watching Fox News or living within 2 kilometers of a traffic light. If you were a railroad worker, heavy equipment operator, miner or a truck driver and had constant and prolonged exposure to untreated diesel exhaust fumes for 35 years, then yes - but not from occasionally driving your own car. If your own exhaust was somehow being pumped back in the cabin you would have died from carbon monoxide poisoning several times over so your statement that your own car gave you cancer is simply wrong, and I am afraid you're really reaching here in trying to make a connection between the two.

Best of luck in your fight. As for having the modification performed, you can book it at any dealership.

 

Was gonna say basically the same thing.

 

Thanks for sharing your experience.
Mine was a bit suspect.
The van immediately went into limp mode on cold starts ONLY. Limp mode goes away with a simple restart, until the next morning with a cold start.

I have a strong suspicion the adblue heater had failed for the previous owner (I only bought the van 2 months ago). I think he deleted SCR with a tune because the car would stink terrible exhaust fumes PRE emissions update. After the recall was done, NO Smell which is amazing!
But they did replace the ecu on mine, which of course would have removed the adblue delete tune.
Therefore, the van is now obviously seeing the adblue heater is defective, now that the adblue system is alive again.
Sigh... Anyhow, MB Thornhill in Vaughan has ordered the part 2 weeks ago, still have no ETA on the part. Not a big deal in the grand scheme of things, just that I hate the CEL and the cold start limp mode.
I did replace my fuel filter yesterday, and the van still does cold start limp mode, so I do think the adblue heater is triggering it.

 

Has anyone here done AEM on an E350 in Canada? I'm curious if your intakes were replaced or they just cleaned them and installed a repair kit.

 

I just had it done, and yes brand new intakes on 12 E350. Oakville Benz did it.

The car runs great, no regrets (its been about 1500km) since.

 

Can take a photo of the parts list that were replaced? I'm curious if it matches to mine. I posted it here

https://mbworld.org/forums/diesel-fo...ml#post8700682

Also, were you able to submit a claim. Seems like their website is broken and doesn't accept dates in 2023. Sent them an email, hopefully it gets fixed.

 

Yes it matches, the kit is replacement intakes.

same with Nox sensors, shows one but the kit has 2 sensors.

I submitted a claim right before new years.

Its funny, I removed intakes myself and had them cleaned this past summer, it was ALOT of work.. Few months later they do it all over again.

 

IIRC it depends on the year. A 2012 gets tons of new stuff including intakes. Later years do not.

 

When you submitted you claim. Did you get an email confirmation?

 

no, I emailed them to confirm they received everything and ended sending

1. ownership photo
2. bill of sale (proof when you purchased)
3. AEM work order
4. Drivers license

 

You guys that have received checks, are you the original owners? I sent the Lawyers handling the claims an e-mail inquiring about my claim status in the settlement procedure and after a couple of weeks have a response back saying they have to wait for previous owners to make claims first which makes sense. I off hand don't remember what the time line was for that. 00coupe did you go to the right website to make a claim? I sent all that info and had a reply that I had successfully made a claim and was given a claim number. Now I just wait.
Bob

 

I hope so🥸

 

See my post here. These two threads should probably be merged... will talk to one of the mods.

 

Today I received an answer back from the law firm handling the settlement and they confirmed the receipt of my claim and that it has been approved. They anticipate that my payment will be mailed to me in March, 2023.
Bob

 

Bob, thank you for sharing this with us.
I submitted my AEM paperwork in December 2022. When I inquired about when to expect the settlement cheque, I was given a vague reply of "they are sent in batches and be patient". It's nice to see that they actually gave you a timeline of Mar 2023. I am hoping I get my cheque at the same time. You have given me some glimmer of hope.

 

I had my field measure done April,2022 so it will have been almost a year, which is what Kajtek1 mentioned earlier some have waited up to 18mos . Their response to my first inquiry was not very helpful as they basically told me to file a claim even though I had put my claim number in the inquiry and they insinuated I was being impatient. My response to that reply was to apologize if I came across as impatient and that was not my intent and they responded with the above reply so it's all good.
Bob

 

we just got our field measure installed in our GL350 and the car does not accelerate getting onto the highway. Anyone experiencing these performances issues?

we also had 2 NOX sensors, Add Blue everything go bonkers on January 21, 2022, which was prior to the settlement being approved. Over $7,000 bill and Our dealer said there was no “recall”
or lawsuit they were aware of at the time. This happened only 2 weeks before the lawsuit was approved.

has anyone had luck with retroactive compensation since this all stemmed from the Bluetech problems?

 

No and no.

Learn how to use the search function and you'll find that your questions have already been answered multiple times.

 

So,
After posting at the start of February that I my claim was approved I received a letter stating my claim was incomplete. They said my proof of ownership was in question. Rather than re-sending photos of my documents I copied them on my printer then edited them to make sure all the relevant info was properly visible and resubmitted the ownership documents. I waited about a week then e-mailed the lawyers and asked if the resubmitted info was good enough, I had an e-mail back in a couple of days stating the issue was resolved. Received the check this past Tuesday.

 

We are getting so frustrated with the Bluetec settlement group in Vancouver. They have sent me a letter stating that my VIN is invalid. I told them initially and again for a second time that they need to contact MB Warranty to confirm the VIN since I had originally purchased it in the U.S. They have said that the VIN entry system they check, is for all of North America and I disagree. The system that they are entering my VIN into is specifically for cars purchased in Canada. They are telling me that I am wrong but if that is the case, why did MB Thornhill perform the Field Measure update after contacting their MB Warranty Team? Any ideas on how to rectify this? Thx!