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E400 Coupe Reliability

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Old Sep 20, 2017 | 02:53 PM
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From: Orlando, FL
2016 E400 Coupe (C207)
E400 Coupe Reliability

I recently purchased a CPO 2016 E400 Coupe with just over 12,000 miles on it. My previous car was a normally-aspirated BMW 328i, which I consciously chose instead of the 335i because the turbocharged version of the 3-Series was notorious for wastegate problems and high-pressure fuel pump failures.

Can anyone comment on the reliability of the E400? I was somewhat reluctant to go with a turbocharged engine because of the reported problems with the BMW, but this car is in very fine shape, has all the other features I wanted, and very low mileage. Are there any commonly-reported issues with the E400?
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Old Sep 20, 2017 | 04:32 PM
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It is probably too early to tell, as the E400 drivetrain was new (to the US) in 2015, so none of them are high-milers yet. I took the approach that this drive train was in use in other countries and we didn't hear of problems on this or other internet boards, so it was probably pretty well de-bugged already when I bought my 2015. I have just over 20K miles now, with no issues. I also take the position that as long as it is under warranty, I won't worry. I checked the MB factory and extended warranty wording, and turbo's, etc. are covered. I'm just enjoying the car and will worry about potential issues only when they are real.
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Old Sep 21, 2017 | 08:01 AM
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2016 E400 Coupe (C207)
Originally Posted by SteveE400
I took the approach that this drive train was in use in other countries and we didn't hear of problems on this or other internet boards, so it was probably pretty well de-bugged already when I bought my 2015.
Thanks for your input, Steve. Do you know how long this engine was in production outside the U.S. prior to 2015?
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Old Sep 21, 2017 | 09:05 AM
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E400 has been around for several years. The main reason I bought my 2017 in April and did not wait for the 2018 model was the concern with the 2018 first year model which is based on the 2017 E300. Some owners have reported a lot of problems with their 2017 E300. Besides, to me, the 2017 coupe looks a lot better than the 2018. It does not matter to me the chassis is based on C. To cut cost, all mfg. use their chassis for various models, nothing new here.

Got burn with my first year E500, will never buy another first year model regardless of make. Heck, when I picked up the new E500, upon starting the engine, there was a check engine light. Service mgr. came to check it out. Turned out to be a fuel sending unit which has to be ordered, so I had to come back for the repair later. Talk about embarrassment to the dealer!
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Old Sep 21, 2017 | 10:05 AM
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2016 E400 Coupe (C207)
Originally Posted by Flash Gordon
E400 has been around for several years. The main reason I bought my 2017 in April and did not wait for the 2018 model was the concern with the 2018 first year model which is based on the 2017 E300. Some owners have reported a lot of problems with their 2017 E300. Besides, to me, the 2017 coupe looks a lot better than the 2018. It does not matter to me the chassis is based on C. To cut cost, all mfg. use their chassis for various models, nothing new here.

Got burn with my first year E500, will never buy another first year model regardless of make. Heck, when I picked up the new E500, upon starting the engine, there was a check engine light. Service mgr. came to check it out. Turned out to be a fuel sending unit which has to be ordered, so I had to come back for the repair later. Talk about embarrassment to the dealer!
I looked at earlier E350 models (e.g., 2013, 2014) and they seemed nice, but I liked the idea of a car from later in the production run. Also, the 2016 has a much better multimedia interface. I'm just nervous about the turbo because I haven't had good experiences with them from SAAB and BMW; hopefully MB does it better.
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Old Sep 21, 2017 | 10:27 AM
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From: Orlando, FL
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Originally Posted by Flash Gordon
I bought my 2017
By the way, did your car come with a Digital Owners Manual installation CD?
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Old Sep 21, 2017 | 02:50 PM
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Originally Posted by Mr. Toad
By the way, did your car come with a Digital Owners Manual installation CD?
I don't think so as I have not seen any CD, just the printed manual. As for reliability of turbo, MB has been doing it for a long time including AMG models. I would not be that much concerned with it. Used to be after a long hard run, such as doing 75+on the hwy on a hot summer day, when you stop, don't shut off the engine, let it idle for a few minutes to cool the turbo with the motor oil. I would suggest you do this old fashion way.
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Old Sep 22, 2017 | 09:56 AM
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Originally Posted by Flash Gordon
I don't think so as I have not seen any CD, just the printed manual.
Does your printed manual frequently refer you to the Digital Manual in the car? Mine does (which is very annoying), and the digital version was installed, but the installation CD did not come with the car and the dealer says they don't have it.

Originally Posted by Flash Gordon
As for reliability of turbo, MB has been doing it for a long time including AMG models. I would not be that much concerned with it. Used to be after a long hard run, such as doing 75+on the hwy on a hot summer day, when you stop, don't shut off the engine, let it idle for a few minutes to cool the turbo with the motor oil. I would suggest you do this old fashion way.
I'd forgotten about that, but now that you mention it, SAAB definitely gave that instruction for their 900 Turbo model back in the 80s. You'd think that technology and engineering would've been able to address this issue by 30+ years later.
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Old Sep 25, 2017 | 08:32 AM
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The hot turbo still needs to be cooled down and the only way to cool it is the motor oil. I have not read any new tech that can cool the turbo otherwise. I am sticking to the old school to idle the motor a while after a hard run in the summer. I will not do an immediate shutdown of the motor.
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Old Sep 26, 2017 | 08:25 PM
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Originally Posted by Flash Gordon
The hot turbo still needs to be cooled down and the only way to cool it is the motor oil. I have not read any new tech that can cool the turbo otherwise. I am sticking to the old school to idle the motor a while after a hard run in the summer. I will not do an immediate shutdown of the motor.
This reminds me of my old DSM days when turbo timers were all the rage.

Casual drive down to the local hangout spot? Better let the car idle for 2 minutes after i get out
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Old Sep 26, 2017 | 09:58 PM
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Originally Posted by Flash Gordon
The hot turbo still needs to be cooled down and the only way to cool it is the motor oil. I have not read any new tech that can cool the turbo otherwise. I am sticking to the old school to idle the motor a while after a hard run in the summer. I will not do an immediate shutdown of the motor.
These turbos are also water cooled by the engine coolant. The car also has auxiliary coolant pumps and can run the fans and them after shutdown, so the turbos never get hot enough to burn the oil in them.

No fear to shut the car down after some 'spirited' driving. It will handle it.


As to the OP, they have been very good engines so far, some rare injector failures like the n/a 276 but nothing major, and FAR more reliable than the BMW engines, no valve coking issues at all on the MB direct injection engines thankfully.
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Old Sep 27, 2017 | 08:51 AM
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Originally Posted by ItalianJoe1
These turbos are also water cooled by the engine coolant. The car also has auxiliary coolant pumps and can run the fans and them after shutdown, so the turbos never get hot enough to burn the oil in them.

No fear to shut the car down after some 'spirited' driving. It will handle it.


As to the OP, they have been very good engines so far, some rare injector failures like the n/a 276 but nothing major, and FAR more reliable than the BMW engines, no valve coking issues at all on the MB direct injection engines thankfully.
I'm the OP and I very much appreciate this information. I remember hearing numerous stories of walnut blasting on the BMW 335i models to address carbon buildup.

I brought my car to the dealer a few days ago to ask them about a light metallic tapping/ticking sound at idle when the hood is open. They stated that this is produced by the injectors and normal for the engine. Any thoughts/comments on that explanation?

Last edited by Mr. Toad; Sep 27, 2017 at 08:53 AM.
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Old Sep 27, 2017 | 11:17 AM
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Yes, the DI system is quite noisy, particularly with the hood open. That's why they insulate the hood and firewall, so you don't hear the noise in the car.
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Old Sep 27, 2017 | 11:18 AM
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The dealer is correct. I read about this somewhere in this forum.
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Old Sep 27, 2017 | 11:59 AM
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Originally Posted by Mr. Toad
light metallic tapping/ticking sound at idle when the hood is open. Any thoughts/comments on that explanation?
The actuation of the wastegate can be changed via Xentry so that it remains closed for longer in partial load operation. However, actuation change can lead to slight hissing noises from the turbocharger. See attached bulletin.
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Old Sep 27, 2017 | 12:10 PM
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Originally Posted by konigstiger
The actuation of the wastegate can be changed via Xentry so that it remains closed for longer in partial load operation. However, actuation change can lead to slight hissing noises from the turbocharger. See attached bulletin.
Thanks, konigstiger.

The document says that this occurs during "partial load operation" and the engine is being revved in the accompanying audio file. I'm hearing the noise at resting idle; do they consider that "partial load"?
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Old Sep 27, 2017 | 12:30 PM
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Audio - rattling is heard when vehicle is first started and in between revving. I would have them revisit referencing bulletin.
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Old Sep 28, 2017 | 06:36 PM
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Originally Posted by Mr. Toad
Thanks, konigstiger.

The document says that this occurs during "partial load operation" and the engine is being revved in the accompanying audio file. I'm hearing the noise at resting idle; do they consider that "partial load"?
That concern is only when revving or on startup, will not happen at a steady idle. Different issue.

The update actually changes the boost response a little bit, which actually results in the turbos coming on sooner, as the wastegates stay closed longer. I haven't really driven one hard before/after to tell if it's noticeable, but it can't hurt.
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Old Sep 29, 2017 | 07:47 AM
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Originally Posted by ItalianJoe1
That concern is only when revving or on startup, will not happen at a steady idle. Different issue.

The update actually changes the boost response a little bit, which actually results in the turbos coming on sooner, as the wastegates stay closed longer. I haven't really driven one hard before/after to tell if it's noticeable, but it can't hurt.
Joe, if I understand you correctly, this update will not address the metallic ticking/tapping sound at idle as noted in my original post - is that correct? I'm not looking for any sort of performance enhancement, only to eliminate the noise at idle.
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Old Sep 29, 2017 | 06:40 PM
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Originally Posted by Mr. Toad
Joe, if I understand you correctly, this update will not address the metallic ticking/tapping sound at idle as noted in my original post - is that correct? I'm not looking for any sort of performance enhancement, only to eliminate the noise at idle.
Nope, the constant idle noise is just the high pressure pump and injectors doing their thing, they operate on around 1500psi at idle and the solenoids in them are big and powerful, they make noise. With the engine covers, hood insulation and body insulation, you won't hear it inside the car. But if you open the hood you hear it for sure. Normal for a 276 or any direct injection motor really.
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