COMAND Software Update at Dealer
Thread Starter
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
COMAND Software Update at Dealer
I've noticed several recognition problems with addresses in my iPhone contacts (COMAND indicates that the address is incomplete, but it's not), so I brought my car to the dealer and they want to perform an update to the COMAND software. At first I thought this would be great, but then I read some posts around here from people with 2017-2018 cars who are having significant challenges with the newer system.
In another thread, I read that abbreviating words like "Street", "Road", etc., and removing punctuation marks such as periods will usually make COMAND recognize addresses, so I tested this and it seems to be successful so far.
If the dealer does the software update, will it bring my 2016 model interface up to the latest version in 2017-2018 cars, or do the newer cars use an entirely different operating system? On the surface, it seems like having the newest software available would probably be a good thing, but now I'm concerned that I could end up with the same problems that new car owners are experiencing. Since the address tips noted above seem to have corrected my navigation challenges, I'm now trying to decide whether I should cancel the software update.
In another thread, I read that abbreviating words like "Street", "Road", etc., and removing punctuation marks such as periods will usually make COMAND recognize addresses, so I tested this and it seems to be successful so far.
If the dealer does the software update, will it bring my 2016 model interface up to the latest version in 2017-2018 cars, or do the newer cars use an entirely different operating system? On the surface, it seems like having the newest software available would probably be a good thing, but now I'm concerned that I could end up with the same problems that new car owners are experiencing. Since the address tips noted above seem to have corrected my navigation challenges, I'm now trying to decide whether I should cancel the software update.
Senior Member
Joined: May 2013
Posts: 415
Likes: 9
2011 E350 Cabriolet
I've noticed several recognition problems with addresses in my iPhone contacts (COMAND indicates that the address is incomplete, but it's not), so I brought my car to the dealer and they want to perform an update to the COMAND software. At first I thought this would be great, but then I read some posts around here from people with 2017-2018 cars who are having significant challenges with the newer system.
In another thread, I read that abbreviating words like "Street", "Road", etc., and removing punctuation marks such as periods will usually make COMAND recognize addresses, so I tested this and it seems to be successful so far.
If the dealer does the software update, will it bring my 2016 model interface up to the latest version in 2017-2018 cars, or do the newer cars use an entirely different operating system? On the surface, it seems like having the newest software available would probably be a good thing, but now I'm concerned that I could end up with the same problems that new car owners are experiencing. Since the address tips noted above seem to have corrected my navigation challenges, I'm now trying to decide whether I should cancel the software update.
In another thread, I read that abbreviating words like "Street", "Road", etc., and removing punctuation marks such as periods will usually make COMAND recognize addresses, so I tested this and it seems to be successful so far.
If the dealer does the software update, will it bring my 2016 model interface up to the latest version in 2017-2018 cars, or do the newer cars use an entirely different operating system? On the surface, it seems like having the newest software available would probably be a good thing, but now I'm concerned that I could end up with the same problems that new car owners are experiencing. Since the address tips noted above seem to have corrected my navigation challenges, I'm now trying to decide whether I should cancel the software update.
Thread Starter
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Senior Member
Joined: May 2013
Posts: 415
Likes: 9
2011 E350 Cabriolet
Thread Starter
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
I understand that, but my post wasn't about an "upgrade"; it was about a software "update".
Before buying my 2016, I also drove a 2017 model. Although my media screen is (thankfully) mounted in the dash and the 2017 model's screen is one of those floating-in-space mounts, the software interface looked fairly similar. My original question was whether a software update would essentially convert my interface to the 2017-2018 version, which concerns me because folks seem to be having a number of challenges with the newer version, while mine has been stable by comparison. Software updates can add, remove, and alter features.
Before buying my 2016, I also drove a 2017 model. Although my media screen is (thankfully) mounted in the dash and the 2017 model's screen is one of those floating-in-space mounts, the software interface looked fairly similar. My original question was whether a software update would essentially convert my interface to the 2017-2018 version, which concerns me because folks seem to be having a number of challenges with the newer version, while mine has been stable by comparison. Software updates can add, remove, and alter features.
Senior Member
Joined: May 2013
Posts: 415
Likes: 9
2011 E350 Cabriolet
I understand that, but my post wasn't about an "upgrade"; it was about a software "update".
Before buying my 2016, I also drove a 2017 model. Although my media screen is (thankfully) mounted in the dash and the 2017 model's screen is one of those floating-in-space mounts, the software interface looked fairly similar. My original question was whether a software update would essentially convert my interface to the 2017-2018 version, which concerns me because folks seem to be having a number of challenges with the newer version, while mine has been stable by comparison. Software updates can add, remove, and alter features.
Before buying my 2016, I also drove a 2017 model. Although my media screen is (thankfully) mounted in the dash and the 2017 model's screen is one of those floating-in-space mounts, the software interface looked fairly similar. My original question was whether a software update would essentially convert my interface to the 2017-2018 version, which concerns me because folks seem to be having a number of challenges with the newer version, while mine has been stable by comparison. Software updates can add, remove, and alter features.
Thread Starter
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
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Joined: Sep 2005
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From: Central Jersey
2003 E500, 2004 G35X
Some owners of 2017 E300 had a ton of problems with their electronics. This guy in Houston had so much problem with his new 2017 E300, read the W213 threads, that he ended up with his car bought back by MB, and he bought a 2017 E400, happy as a lark.
My 2017 E400 is essentially the same as 2016 model. The only problem I have is the garage door opener does not work. Salesman told me to get a update. Since my old Sears clicker works well, I am reluctant to get an update. The infotainment these days are very complicated software, very hard for dealers to troubleshoot. Most dealer techs are parts replacers, very few mechanics around.
My 2017 E400 is essentially the same as 2016 model. The only problem I have is the garage door opener does not work. Salesman told me to get a update. Since my old Sears clicker works well, I am reluctant to get an update. The infotainment these days are very complicated software, very hard for dealers to troubleshoot. Most dealer techs are parts replacers, very few mechanics around.
Last edited by Flash Gordon; Sep 28, 2017 at 09:33 AM.
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Thread Starter
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Some owners of 2017 E300 had a ton of problems with their electronics. This guy in Houston had so much problem with his new 2017 E300, read the W213 threads, that he ended up with his car bought back by MB, and he bought a 2017 E400, happy as a lark.
My 2017 E400 is essentially the same as 2016 model. The only problem I have is the garage door opener does not work. Salesman told me to get a update. Since my old Sears clicker works well, I am reluctant to get an update. The infotainment these days are very complicated software, very hard for dealers to troubleshoot. Most dealer techs are parts replacers, very few mechanics around.
My 2017 E400 is essentially the same as 2016 model. The only problem I have is the garage door opener does not work. Salesman told me to get a update. Since my old Sears clicker works well, I am reluctant to get an update. The infotainment these days are very complicated software, very hard for dealers to troubleshoot. Most dealer techs are parts replacers, very few mechanics around.
In your 2017, is the garage door opener still integrated into the rearview mirror? That's where it is in my 2016 and I was able to program my old clicker to work fairly quickly.
Thread Starter
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
The instructions in the Operator's Manual for doing this are pretty confusing. I did make several unsuccessful attempts before finally getting it to work.
