Navigation & iPhone: "Address Incomplete"
Thread Starter
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
Navigation & iPhone: "Address Incomplete"
I recently purchased a 2018 E400 Coupe. I have synced the car's system to my iPhone. However, when I tell the system to navigate to an address shown on the list displayed on the car's screen (i.e., the address it has found on my iPhone), I get a message saying "Address Incomplete" and telling me to add the missing information — but nothing's missing! The display shows the house address, street name, city, state, and zip code. Any ideas on how to get around this? BTW, the phone is an old iPhone 5, soon to be upgraded.
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
I recently purchased a 2018 E400 Coupe. I have synced the car's system to my iPhone. However, when I tell the system to navigate to an address shown on the list displayed on the car's screen (i.e., the address it has found on my iPhone), I get a message saying "Address Incomplete" and telling me to add the missing information — but nothing's missing! The display shows the house address, street name, city, state, and zip code. Any ideas on how to get around this? BTW, the phone is an old iPhone 5, soon to be upgraded.
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
My service advisor offered to update my existing COMAND software to the "current" version (which would be the one you have), but I told him I'd rather wait for a newer version with fewer bugs than what's out there right now. Based on your experience, I'm glad I didn't go through with that, as it obviously would not have addressed the problem. Aside from this issue, my COMAND software is relatively stable.
Last edited by Mr. Toad; Nov 7, 2017 at 01:31 PM.
Thread Starter
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
I thought about the mass edit but haven't yet done it. Worth a shot.
Any suggestions? Should "Avenue" be "Ave" or "Ave." (i.e., with or without a period)?
What about North, South, etc. — Just N, or N.? Suite — Ste or Ste.? Etc. etc. etc.
Any suggestions? Should "Avenue" be "Ave" or "Ave." (i.e., with or without a period)?
What about North, South, etc. — Just N, or N.? Suite — Ste or Ste.? Etc. etc. etc.
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Directions should be entered as single letters, e.g., "North" as "N", "East" as "E", etc.
I believe "Suite" should also be abbreviated (and without a period), but not sure it matters because information like apartment numbers isn't usually utilized by navigation software; it only navigates to the house/building number and street name.
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Thread Starter
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
Didn't work. I exported my Outlook addresses to a CSV file, edited that in Excel 2016 replacing "Street'' with "St" and so forth, backed up my PST file, opened Outlook, deleted all the addresses from my Outlook address book, then imported the PST file. Worked like a charm — except all the street addresses were missing! Names, phone numbers, cities, states, zips all there, but no address numbers, no street names. Not too helpful with a mapping program! ;-) So deleted the PST file and renamed the backup PST to get my addresses back. Oh, well, was worth the effort.
Last edited by The_Judge; Nov 7, 2017 at 01:49 PM. Reason: Wrote Access, meant Excel
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Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Didn't work. I exported my Outlook addresses to a CSV file, edited that in Access 2016 replacing "Street'' with "St" and so forth, backed up my PST file, opened Outlook, deleted all the addresses from my Outlook address book, then imported the PST file. Worked like a charm — except all the street addresses were missing! Names, phone numbers, cities, states, zips all there, but no address numbers, no street names. Not too helpful with a mapping program! ;-) So deleted the PST file and renamed the backup PST to get my addresses back. Oh, well, was worth the effort.
I'm curious whether you'd have better luck with exporting your iPhone contacts and performing the update with that file. I do all my edits in Google and it automatically makes the same adjustments on my iPhone.
Thread Starter
Super Member
Joined: Nov 2017
Posts: 669
Likes: 142
From: Hermosa Beach, California
2018 E400 Coupe
I agree in part — it's a Micro$oft issue, but it's also a problem with the MB software. Outlook classifies and arranges addresses as "home," "business," etc., but the individual data fields (e.g., street, state, etc.) aren't shown. By extracting the Outlook data to a CSV file, I saw that there are separate fields for each type of address and each field within that type (e.g., business street, business house number, home street, home house number, etc.). Makes a lot of sense, but it's apparently too complex for the MB software to handle.
Beyond that, in my view it's really idiotic that MB would write and market software that, for example, recognizes only "Ave" fails to recognize "Avenue" or "Ave." (Same with "Street," full state names, etc.) Someone suggested to me that the [program was probably written in German and then translated to English, which might explain part of the problem.
Anyway, for software that operates a significant function in cars costing $50K and up, it's really a disappointment.
Beyond that, in my view it's really idiotic that MB would write and market software that, for example, recognizes only "Ave" fails to recognize "Avenue" or "Ave." (Same with "Street," full state names, etc.) Someone suggested to me that the [program was probably written in German and then translated to English, which might explain part of the problem.
Anyway, for software that operates a significant function in cars costing $50K and up, it's really a disappointment.
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Oh, please don't misunderstand - I agree completely that there's a problem with the MB software! I only mean there was a Microsoft problem with the data export/import process. The "abbreviations only, with no punctuation" constraint coded by MB is ridiculous.
