Urgent Safety Recall
Thread Starter
Super Member
Joined: Jan 2012
Posts: 660
Likes: 43
From: Sydney
2015 E400 Coupe
Urgent Safety Recall
Talk about trying to cover your own backside. I received an urgent safety recall notice today re the Takata airbags from MB Oz. The note tells me the car can kill and the bag needs replacing but they don't have any parts. If I consider the motivation for this it is so if the thing goes off and there is some form of an incident then MB can say they told the owner it was unsafe to drive. Interesting to think what the insurance company would do if it did go off under speed and a claim was forthcoming? I am guessing they would say "you were warned and should not have driven it thus we deny your claim".
how has this been handled in US and other markets?
how has this been handled in US and other markets?
Super Member
Joined: Sep 2017
Posts: 738
Likes: 163
From: Orlando, FL
2016 E400 Coupe (C207)
Poorly.
I received a letter from MB-USA almost a year ago and they still haven't done anything with it. I ask my service adviser about it regularly, and he just keeps saying they don't have the parts.
If it's unsafe and they don't want me to drive my car, then they should have to provide me with a loaner until the parts are available.
I received a letter from MB-USA almost a year ago and they still haven't done anything with it. I ask my service adviser about it regularly, and he just keeps saying they don't have the parts.
If it's unsafe and they don't want me to drive my car, then they should have to provide me with a loaner until the parts are available.
Member
Joined: Sep 2006
Posts: 216
Likes: 27
From: Clear Lake Shores, Texas
2026 AMG CLE 53, 2026 BMW X5, 1972 Corvette
I finally had the airbag recall done after waiting 3 years for the parts. My granddaughter had a several year old Mazda 6, out of warranty, that was also subject to the Takata recall. She was given a loaner car to drive for several months while they waited for new parts to arrive.
Thread Starter
Super Member
Joined: Jan 2012
Posts: 660
Likes: 43
From: Sydney
2015 E400 Coupe
3 years to repair is mind boggling. It is a real conundrum knowing what to do ie do you leave it in the garage, trade it in or just keep driving and hope all is well?
Member
Joined: Sep 2006
Posts: 216
Likes: 27
From: Clear Lake Shores, Texas
2026 AMG CLE 53, 2026 BMW X5, 1972 Corvette
That is exactly right. I considered trading my 21,000 mile E550 cab in at a MB dealer and they told me they would have to wholesale it off due to the open recall. No thanks.
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2017 E400 C4 Coupe
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