E-Class Coupe (C207) & Cabrio (A207) 2010-: E250CDI Coupe, E350 Coupe, E350CDI Coupe, E500 Coupe, E550 Coupe [Coupes & Cabriolets]

C207 Passengers seat backrest not reclining forward

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Old Aug 20, 2020 | 11:12 AM
  #1  
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Mercedes C207 (2011)
C207 Passengers seat backrest not reclining forward

ISSUE RESOLVED: Thank you for your swift replies and support, MB family. This issue has been resolved and by way of courtesy and convenience, I am posting the solution here. I took my C207 to a mechanic/MB Specialist who removed the entire seat + mount and 're-initialised' it with the vehicles system. No parts/components were replaced. I asked what the process of 're-initialising' means and I didn't get the best of explanations (maybe disconnected the battery? not sure) but it works like a charm now. I paid a total of £30.00 ($40.00) and the work was done within an hour. If you're in London/surrounding areas and experience the same issue, I'll remain subscribed to this thread, so please post here if you need support and I'll point you in the direction of my mechanic.

Hi all, I hope you and your families are keeping well during these unprecedented times.

I have a 2011 Mercedes E350 with electronically assisted seating with memory seats (on the door) and Lumbard support. My passenger side seat backrest fails to recline forward to a comfortable position for every single one of my passengers. The entire seat movement (back and forward, up and down) and the headrest functions (up and down) are perfectly fine, however, the recliner goes all the way back, but fails to go all the way forward (pic attached). It reclines forward, but only to a point and then stops.

The driver side seat is fine, only the passenger side is a problem. I bought the car from a friend who said that the seat should recline more forward and needs to get checked out.

I've checked for any obstructions under the seat, nothing found. Wiring looks fine too. The tracks/gears for the reclining function found on the sides of the seat also show no obstruction.

Please could anyone help shed some light on this? All pics below - driver seat is in standard driving position and left for comparison with passenger seat.

Thank you - SB.


Passenger seat vs driver seat

No obstruction in the passenger seat recliner tracks/gears

Pic of underneath from behind passenger seat - no obstructions

Pic of underneath from front of passenger seat - no obstructions and wiring looks good

Last edited by SB5; Aug 30, 2020 at 11:15 PM. Reason: Updated with solution
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Old Aug 20, 2020 | 11:18 AM
  #2  
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2016 E400 Coupe (C207)
What happens when you pull the lever that tilts the seatback forward for access to the rear seat?
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Old Aug 20, 2020 | 11:34 AM
  #3  
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Mercedes C207 (2011)
Hi Mr. Toad, thanks for your swift reply. When I pull the lever to access the rear seats, all functions operate as normal. The backrest pulls forward, the headrest sinks down into the backrest and the entire seat moves forward electronically for access to the rear.
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Old Aug 20, 2020 | 12:06 PM
  #4  
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If all else seems to look and operate fine and reluctant to have some pull fault codes replace switch block, need VIN to supply part #.
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Old Aug 30, 2020 | 11:08 PM
  #5  
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Mercedes C207 (2011)
Hi all. Thank you for your support. This issue has been resolved, I have edited the original post with the solution.
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Old Sep 8, 2020 | 05:08 PM
  #6  
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2013 E350 Coupe w/ p2
I'm having the same issue with my drivers seat, do you know what was done so I can attempt to fix it?
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Old Sep 10, 2020 | 03:18 AM
  #7  
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Hi Premierone, have a quick look at the original post for the solution my mechanic/MB-specialist provided. He removed the entire seat + mount and 're-initialised' it with the vehicles system.
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Old Sep 12, 2020 | 06:51 PM
  #8  
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2013 E350 Coupe w/ p2
Hi, removing the seat shouldn't be an issue, but do you have any directions on how to reinitialise the seat? Is this done on a jumper, in the comand interface or somewhere else?
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Old Sep 14, 2020 | 04:15 AM
  #9  
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Your mechanic

Originally Posted by SB5
ISSUE RESOLVED: Thank you for your swift replies and support, MB family. This issue has been resolved and by way of courtesy and convenience, I am posting the solution here. I took my C207 to a mechanic/MB Specialist who removed the entire seat + mount and 're-initialised' it with the vehicles system. No parts/components were replaced. I asked what the process of 're-initialising' means and I didn't get the best of explanations (maybe disconnected the battery? not sure) but it works like a charm now. I paid a total of £30.00 ($40.00) and the work was done within an hour. If you're in London/surrounding areas and experience the same issue, I'll remain subscribed to this thread, so please post here if you need support and I'll point you in the direction of my mechanic.

Hi all, I hope you and your families are keeping well during these unprecedented times.

I have a 2011 Mercedes E350 with electronically assisted seating with memory seats (on the door) and Lumbard support. My passenger side seat backrest fails to recline forward to a comfortable position for every single one of my passengers. The entire seat movement (back and forward, up and down) and the headrest functions (up and down) are perfectly fine, however, the recliner goes all the way back, but fails to go all the way forward (pic attached). It reclines forward, but only to a point and then stops.

The driver side seat is fine, only the passenger side is a problem. I bought the car from a friend who said that the seat should recline more forward and needs to get checked out.

I've checked for any obstructions under the seat, nothing found. Wiring looks fine too. The tracks/gears for the reclining function found on the sides of the seat also show no obstruction.

Please could anyone help shed some light on this? All pics below - driver seat is in standard driving position and left for comparison with passenger seat.

Thank you - SB.


Passenger seat vs driver seat

No obstruction in the passenger seat recliner tracks/gears

Pic of underneath from behind passenger seat - no obstructions

Pic of underneath from front of passenger seat - no obstructions and wiring looks good
Please provide contact details for your mechanic, thanks
Reply
Old Sep 15, 2020 | 07:11 AM
  #10  
SB5's Avatar
SB5
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Mercedes C207 (2011)
Premierone - I'm afraid I don't have the answer to your question, really sorry.
CLKThreeTwenty - I've privately messaged you my mechanic's contact details, already spoke to him and he's more than happy to help with your issue.

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Old Sep 15, 2020 | 10:24 AM
  #11  
Premierone's Avatar
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2013 E350 Coupe w/ p2
Can you message me your mechanics contact details too, maybe he will know the step by step procedure
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Old Sep 15, 2020 | 11:12 AM
  #12  
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SB5
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Mercedes C207 (2011)
Hi Premierone, just message you his contact number. FYI We're in London and I believe you're in the the US, so you'll have to use the country code +44 to make a call.
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Old Apr 9, 2021 | 08:07 PM
  #13  
victor tirado's Avatar
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c230
Mechanic contact

Originally Posted by SB5
Hi all. Thank you for your support. This issue has been resolved, I have edited the original post with the solution.
I have the same exact issue, can you give me the mechanic contact for me to call him and ask him this is driving me insane
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Old Apr 17, 2021 | 06:35 AM
  #14  
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SB5
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Mercedes C207 (2011)
Originally Posted by victor tirado
I have the same exact issue, can you give me the mechanic contact for me to call him and ask him this is driving me insane
0 7 9 5 6 8 6 1 6 7 8 - He is London based
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Old Dec 19, 2023 | 09:37 AM
  #15  
c0l0r's Avatar
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w212
Hi i wanna thanks to SB5 I solved my problem without many problems for which I am very grateful. I initialized my seat with LAUNCH easy diag, I didn't need original MB diagnostics.
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