E-Class Coupe (C207) & Cabrio (A207) 2010-: E250CDI Coupe, E350 Coupe, E350CDI Coupe, E500 Coupe, E550 Coupe [Coupes & Cabriolets]

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Old Apr 16, 2026 | 12:10 PM
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BenzHasse's Avatar
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E550 Cab
Angry No Start

Something weird is going on. 2012 E550 Cab. Door opens normally but when pressing start button nothing happens. Jumping battery has no influence, key battery has no influence manually turning key has no influence. This has happened now as 5 times over a period of a year or so. Car has 80k miles on it always garaged.
Then after some time something clicks in the car and it is all normal again. So ignition does not kick in as normal just nothing.
Any ideas what would be at stake as I dare not use it as normal if this happens in an awkward place, like once at the BMW dealer parking lot when getting parts for a BMW........."Do you need a new quality car?" Was first question by helpful BMW salesperson. Anyway it is a conundrum and I wonder if anyone has experienced the same behavior and found a remedy.

Thanks
H
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Old Apr 16, 2026 | 04:45 PM
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Bi-Turbo E550 Coupe (W207)
Have you checked the alternator or starter electric motor? I had a vehicle once and did similar to what you described, one of them had gone out.

Last edited by ibbij; Apr 16, 2026 at 04:46 PM.
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Old Apr 17, 2026 | 10:46 AM
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The "click" sound prior to being responsive again is puzzling me. I dont think it is starter or alternator as battery is full and never a problem turning after the ignition goes on.
Let's see if someone else would have some other experience still, and I will check with dealer and indie MB shops as well.
H
edit
what would a low or bad auxiliary battery cause. Would that cause the start button to not work? Ie not turning ignition on at all, even with key turning in hole under start button.

H

Last edited by BenzHasse; Apr 17, 2026 at 11:01 AM. Reason: Adding thought
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Old Apr 17, 2026 | 06:46 PM
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Mercedes e350 coupe
Hi.

Years ago, I had a Mercedes that was doing the same as yours. The culprit ended up being a camshaft position sensor. And once I had a BMW doing the same as yours. The culprit ended up being a faulty battery cable. And once I had a Volkswagen that was doing the same as yours. I traded it in.


yup.
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Old Apr 18, 2026 | 10:18 PM
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W212 MY'14 M276-3.5NA @75kMi
drive authorization failure

Originally Posted by BenzHasse
The "click" sound prior to being responsive again is puzzling me. I dont think it is starter or alternator as battery is full and never a problem turning after the ignition goes on.
Let's see if someone else would have some other experience still, and I will check with dealer and indie MB shops as well.
H
edit
what would a low or bad auxiliary battery cause. Would that cause the start button to not work? Ie not turning ignition on at all, even with key turning in hole under start button.

H
You have tried everything including new battery and inserting key fob in EIS slot.

I guess you don't have use of an OBD scanner so the MB Specialist is your best option to get this worked out.

This is a proverbial needle in a hay stack... Finding necessary clues require testing tools.


Last edited by CaliBenzDriver; Apr 18, 2026 at 10:20 PM.
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Old Apr 20, 2026 | 08:58 AM
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2012 E550 Cabriolet
I have the same car, 65k miles, which had identical symptoms: stopped for gas, then no start so pushed to side, etc. Besides embarrassing, the unreliability is problematic. I had no codes, independent shop drove it for several weeks, etc. Finally guessed it was maybe EIS, $1200 later it's reliable, no re-occurrence. So it was fixed 1yr ago, and perfect since.

Last edited by RML; Apr 20, 2026 at 09:03 AM.
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Old Apr 20, 2026 | 12:54 PM
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marginal EIS reliability

Originally Posted by RML
I have the same car, 65k miles, which had identical symptoms: stopped for gas, then no start so pushed to side, etc. Besides embarrassing, the unreliability is problematic. I had no codes, independent shop drove it for several weeks, etc.
Finally guessed it was maybe EIS, $1200 later it's reliable, no re-occurrence.
So it was fixed 1yr ago, and perfect since.
+1... EIS call
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Old Apr 23, 2026 | 10:29 PM
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E550 Cab
What is EIS?
H
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Old Apr 23, 2026 | 10:43 PM
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Originally Posted by BenzHasse
What is EIS?
H
It is the Electronic Ignition Switch module where the keyslot is hosted. A module built with solderless connections that oxidize to require attention.
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