Initial Quality or Build Problems With New E Class Coupes and Cabriolets
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Joined: May 2014
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From: Northeast USA
AMG CLE 53
Initial Quality or Build Problems With New E Class Coupes and Cabriolets
As we all start to receive our new E Class Coupes and Cabriolets there are bound to be problems. Hopefully any issues are minor.
The first problem I noticed with my E53 Coupe is that one of the rear seatbelt buckles is missing. Actually, it’s really not missing, it’s stuck inside the housing. It looks like the car was assembled with the buckle inside the housing and some disassembly will be required to get it out. I hope there aren’t any ather assembly issues that might be more critical. I rarely use the back seat. I accidentally found that the buckle was missing as I was covering the seat to transport my sons dog. In the car the dog wears a harness that we can attach to the seatbelt.
A minor inconveinence, but it will take a trip to the dealer to remedy.
What issues have other new owners found?
The first problem I noticed with my E53 Coupe is that one of the rear seatbelt buckles is missing. Actually, it’s really not missing, it’s stuck inside the housing. It looks like the car was assembled with the buckle inside the housing and some disassembly will be required to get it out. I hope there aren’t any ather assembly issues that might be more critical. I rarely use the back seat. I accidentally found that the buckle was missing as I was covering the seat to transport my sons dog. In the car the dog wears a harness that we can attach to the seatbelt.
A minor inconveinence, but it will take a trip to the dealer to remedy.
What issues have other new owners found?
Last edited by BenzC400; Dec 23, 2018 at 05:38 PM.
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BMW 740i
I might have said the same except, the first time I gassed up my E53AMG, I closed the lid and the electronics went dead, 100% dead. Eventually MB Roadside came out, jumped it, tested it, said there may be problems with the new battery, and towed it to the dealer. Later it was determined the battery cable was loose. That's all. Otherwise perfect.
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Joined: May 2018
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From: Virginia
2019 E450 Cabriolet, 2020 GLS450
On my E450 Cab, I’ve had two issues
1. Had the battery warning light come on. Dealer looked at it and determined that code needed to be re-loaded into one of the computers (?). Problem went away
2. Passenger’s front window was loose in the door and always caused rattling when driving and especially when closing the door. Dealer found glass wasn’t properly tightened in its holder. Fixed.
1. Had the battery warning light come on. Dealer looked at it and determined that code needed to be re-loaded into one of the computers (?). Problem went away
2. Passenger’s front window was loose in the door and always caused rattling when driving and especially when closing the door. Dealer found glass wasn’t properly tightened in its holder. Fixed.
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From: Northeast USA
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My Easy Entry/Exit feature seems to not operate properly. I have it set to move the both the steering wheel and the seat in vehicle settings. The steering wheel moves as expected, but the seat doesn’t slide backwards to make entry and exit easier. The seat back moves up to a neutral position, but the seat doesn’t slide back. My dealer checked it out and said it is set to default settings. They asked me to bring it back with both keys so the feature can be set individually to both keys. I haven’t read that it could be set to respond in a different way to different keys. I’ll bring it in and give it a try.
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From: Northeast USA
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Apparently not true for the 2019s. My steering wheel moves as does the seat back. The setup menu allows you to choose between only having the steering wheel move or both the seat and steering wheel. You can also turn the feature off. The owners manual clearly describes the seat moving. It mentions that it won’t move if it was already at the furthest rearward setting.
Last edited by BenzC400; Jan 1, 2019 at 09:18 PM.
Super Member
Joined: May 2018
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From: Virginia
2019 E450 Cabriolet, 2020 GLS450
My Easy Entry/Exit feature seems to not operate properly. I have it set to move the both the steering wheel and the seat in vehicle settings. The steering wheel moves as expected, but the seat doesn’t slide backwards to make entry and exit easier. The seat back moves up to a neutral position, but the seat doesn’t slide back. My dealer checked it out and said it is set to default settings. They asked me to bring it back with both keys so the feature can be set individually to both keys. I haven’t read that it could be set to respond in a different way to different keys. I’ll bring it in and give it a try.
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From: Venice Florida
2018 S560
My driver vanity mirror light work intermittently, I'll have that checked at the 10K service, thought I had it fixed but started doing it again, must be a loose connection.
Super Member
Joined: Nov 2018
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From: UK
MY19 E450 4MATIC Coupé
Thread Starter
MBWorld Fanatic!
Joined: May 2014
Posts: 1,015
Likes: 96
From: Northeast USA
AMG CLE 53
Super Member
Joined: Nov 2018
Posts: 579
Likes: 74
From: UK
MY19 E450 4MATIC Coupé
Super Member
Joined: Nov 2018
Posts: 579
Likes: 74
From: UK
MY19 E450 4MATIC Coupé
My wife who is smaller than me says that both the steering wheel and the seat move for her.
So, either the car is sexist or it determines that my seat is far enough back already (although it can still go back much further).
So, either the car is sexist or it determines that my seat is far enough back already (although it can still go back much further).
Thread Starter
MBWorld Fanatic!
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From: Northeast USA
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I was always told that the C Class seats don’t move for Easy Entry/Exit so as not to crush rear seat passengers. The E Coupes have a sensor to stop the seat from moving back if there is resistance, so safety shouldn’t be an issue.
Thread Starter
MBWorld Fanatic!
Joined: May 2014
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From: Northeast USA
AMG CLE 53
My dealer told me the Easy Entry/Exit feature is dependent on which key is being used to start and enter the car. I’m skeptical. I’ve never read anything suggesting this. I’m not sure if they fully understand what the feature is supposed to do. They told me to bring the car in with both keys and they would make the adjustment. I will try this weekend.
Super Member
Joined: May 2018
Posts: 554
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From: Virginia
2019 E450 Cabriolet, 2020 GLS450
My dealer told me the Easy Entry/Exit feature is dependent on which key is being used to start and enter the car. I’m skeptical. I’ve never read anything suggesting this. I’m not sure if they fully understand what the feature is supposed to do. They told me to bring the car in with both keys and they would make the adjustment. I will try this weekend.
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From: Cape Cod
E450 wagon, C43 AMG Cpe, GLE AMG 63S
The car can recognize different keys and settings pertaining to that particular key. I'm not sure which settings are programable. It may differ from model range to model range. This feature has been available for a while. I don't know the programing process but I believe it is contained in the owners manual. Good luck.
Super Member
Joined: May 2018
Posts: 554
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From: Virginia
2019 E450 Cabriolet, 2020 GLS450
I just used the other key and neither one will cause the drivers chair to go back upon exiting. The chair is not st the rearward most position. I double checked the setting in COMAND is correct.
Thread Starter
MBWorld Fanatic!
Joined: May 2014
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From: Northeast USA
AMG CLE 53
I just got back from my dealer. The service tech and I spent a lot of time playing with the Easy Exit/Entry feature. The tech didn’t have any answers, but he did confirm my observation that the seat does not slide back as it should and that the seat back moves up from a reclined position when the car is turned off and the doror is opened, which he has never seen before. The seat back moving up from a reclined position may be an expected feature. It makes some sense that moving the seat back up from a reclined position would make it easier to exit the car. He is going escalate the issue and do so more research. Hopefully there will be an answer.
